2017 CHEVROLET SILVERADO 1500 Complaints

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving approximately 25-35 MPH from a complete stop at a traffic light, the RPMs increased to 4,000 before the transmission shifted into gear. The contact was able to drive the vehicle. The contact immediately pulled into a relative's driveway and parked the vehicle. The vehicle was towed to a certified mechanic, where it was diagnosed that the torque converter had failed. The torque converter was scheduled to be replaced. The manufacturer was informed of the failure and informed the contact that recalls were issued by the NHTSA. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 71,000. The VIN was not available.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while attempting to latch the front driver’s side seat belt securely, the pretensioner fractured off the seat. The vehicle was taken back to the local dealer; however, the warranty had expired. The vehicle was not diagnosed or repaired. In addition, the contact and another independent mechanic performed the repairs out of pocket. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,500.

The rear window of my 2017 Chevy Silverado exploded. I had the rear defrosters on, and they malfunctioned. I thought I smelled something hot before this happened. I am surprised this didn't cause a fire. I have researched this issue, and it appears to be an ongoing problem with the 2014 - 2019 Silverado and Sierra trucks. In fact, Canada has a recall on this issue, but the U.S. does not. Why is that?

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving 30-35 MPH, the brake pedal was depressed but was firm. The contact shifted into neutral. The brakes became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who informed the contact of NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The mechanic determined that the failure was related to the vacuum pump. The vehicle was repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 91,995.

After starting the vehicle. I heard a hissing noise coming from the rear of the cabin. I looked in the rear view mirror and saw a large amount smoke rising from the box where the rear defroster power connects to the window. I immediately shut the vehicle off, got out and walked around the passenger side of the vehicle. As I approached the passenger rear door, the rear passenger window exploded with a Loud pop, shooting glass across the bed of the truck. I know there is currently a recall for this issue in Canada.

The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving 10-15 MPH, the driver and passenger side air bags deployed independently. A dealer and an independent mechanic were contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The contact sustained injuries to the head and neck. No medical attention was required. No police report was filed. The vehicle was not repaired. The manufacturer was notified of the failure, and they informed him that he would have to wait two to three weeks before getting the diagnosis. The approximate failure mileage was 120,000.

When driving all gauges go to zero, truck doesn’t illuminate which gear it’s in, warning lights come on (service 4WD, service stabilitrak, service traction control, reduced power steering, service traction control, service trailer brake system ). When NOT driving if these issues show on the dash when parked and the car doesn’t illuminate which gear it’s in, it does not crank over, does not start, there is no clicking noise either like if it was a bad starter. All the dash lights, gauges, radio goes black as if I turn the vehicle off instead of on. This has been happening since around 2020-2021 in Colorado. It was in a shop for over a month with no resolution. In Idaho in 2022-2024 in a shop for a month with no resolution, and now CA in 2025. No mechanic shop can figure out what is wrong, no “certified GM” shop or “certified GM engineer/technician can tell me what’s wrong. I have had the following replaced already and still having issues. Body Control Module (BCM), the Transfer Case control Module (TCCM), and the Brake Control Module (BCM).

Upon reversing the vehicle and apply the brake, as if in a parking lot or driveway, if pushing the brake pedal more than twice the pedal becomes hard and the vehicle becomes hard to stop without and excessive amount of force being applied to the brake pedal. If depressing the brake pedal more than 3 times, it is almost impossible to stop the vehicle with it coasting several feet. Checked for a recall, there is no recall, but there is a service bulletin that pertains to this issue concerning the brake assist vacuum pump booster, N182202780-01 and N192268490, for the 2014-2018 Chevy Silverado. An update to the electronic brake control module was completed on 2019-09-23, but such calibration seems to not be enough to resolve the issue.

Transmission went out while driving the vehicle and left it stuck in the middle of the intersection we had to push it though traffic. It had no forward movement. Would only drive in reverse. No warning or anything just made a clunk and wouldn't move any further.

The transmission started to shutter at 94,000 miles. Gwatney Chevrolet quoted $7,500 for a new transmission replacement. Had an in independent shop quote $4,670 for a reman transmission. I have only towed 2,000 lbs at a time in the past. This is the 1st time towing a 6,000lbs camper. It was only driven 800 miles with the camper in tow. The vehicle only has less than 95,000 miles and my transmission is shuttering and has metal shavings in the fluid. Needing a replacement at this time frame and mileage is ridiculous.