2020 CHEVROLET SILVERADO 1500 Complaints
View complaints related to 2020 CHEVROLET SILVERADO 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 670 complaints submitted for the 2020 CHEVROLET SILVERADO 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 CHEVROLET SILVERADO 1500- Elizabeth, WV
The contact owns a 2020 Chevrolet Silverado. The contact stated that when her husband turned the vehicle on the vehicle stalled immediately. The vehicle was not able to restart. The vehicle was towed to a independent mechanic where it was diagnosed that the engine had locked up. The vehicle was not repaired. The vehicle then towed to a dealer where it was diagnosed that there was an engine, cam shaft, and barring failure related to Manufacture Recall Number : N252494000, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 CHEVROLET SILVERADO 1500- Hobbs, NM
The contact owns a 2020 Chevrolet Silverado1500. The contact stated that while operating the vehicle, four different warning lights illuminated: ABS, Service Brake Assist, Service ESC, and two specific "Brake System Failure" messages limiting the top speed to 42 MPH and 62 MPH, suddenly the vehicle went into limp mode and had to be towed. The vehicle will be taken to a dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 114,264.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 CHEVROLET SILVERADO 1500- La Conner, WA
Chevrolet dealership diagnosed my truck and said the coolant control valve would have to be replaced.
Source: NHTSA WEB SITE -
2020 CHEVROLET SILVERADO 1500- Anaheim, CA
My son was driving his 2020 Silverado Trail Boss (50,000 miles) when suddenly the brakes were inoperative. He had to drive around several cars to avoid collision finally swerving into the parking lane and using the gearshift lever moving the transmission into park to stop forward movement. He had no warning lights or any indication the brakes were going to fail. The truck was towed to Harbor Chevrolet on Long Beach, Ca. They diagnosed the problem as a “software update” and this was “rare”. They seemed along with GM customer service seemed not to be very concerned about the problem and just gave me some GM Reward points. We are afraid to drive the car at this point.
Source: NHTSA WEB SITE -
2020 CHEVROLET SILVERADO 1500- Aransas Pass, TX
Odometer Fraud. The contact purchased a 2020 Chevrolet Silverado. The VIN plate was missing from the original location. The contact was able to locate a small VIN plate on the inside of the door. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 88,000, and at the time of obtaining a Carfax report, it was discovered that the mileage was 137,164. The contact called the Texas Department of Motor Vehicles.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2020 CHEVROLET SILVERADO 1500- Falls Church, VA
This was a 6.2L V8 that is actively under investigation and recall for model years 2021-2024. it is a part of the same GM generation of engines 4th Generation, GMT T1XX. I was not told about the active recall for other members of the generation by the dealership in which i purchased it at in august of 2025. I purchased this vehicle less than a year ago and the engine has now suffered a catastrophic failure consistent with known 6.2L issues.
Source: NHTSA WEB SITE -
2020 CHEVROLET SILVERADO 1500- Lake Mills, IA
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving 55 MPH, there was an abnormal sound coming from the engine compartment. The vehicle lost automotive power with the check engine warning light illuminated. The contact stated that there was bluish-gray smoke coming from the rear of the vehicle. After releasing the accelerator pedal, the vehicle stalled. The contact restarted the vehicle, but the sound became louder. The vehicle was towed to an independent mechanic, where it was diagnosed, and metal shavings were found in the engine oil. Additionally, there was a misfire in several cylinders, the camshaft not operating properly, and the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 131,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 CHEVROLET SILVERADO 1500- Woodstock, GA
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving 35 MPH, the vehicle shuddered and lost automotive power. The check engine, ABS, and several other unknown warning lights were displayed before an engine misfire. The vehicle regained automotive power before hesitated while depressing the accelerator pedal. Additionally, there was an abnormal humming sound coming from the engine. The vehicle was eventually driven to the dealer where a diagnostic test was performed. The dealer determined there was a lifter failure in cylinder #2, and there was debris in both the engine and transmission, which caused engine and transmission failures. The dealer agreed to a goodwill repair, to cover part of the cost of the repair. The manufacturer was notified of the failure and transferred the contact to the NHTSA to report the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 CHEVROLET SILVERADO 1500- Jesup, GA
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle jerked forward extremely hard. The power train warning light was illuminated. The vehicle was driven to the residence. Additionally, the vehicle failed to exceed 60 MPH while driving. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 CHEVROLET SILVERADO 1500- Flagler Beach, FL
-My 2020 Trail-boss 6.2 Engine broke and stopped producing power and shut off, it is available for inspection and has been inspected by my local Chevy Dealer Tom Gibbs Chevrolet. -My son was crossing a railroad track and it shut off as he topped the tracks it shutoff at the tracks and he was able to coast down out of the way. If it shut off a second earlier he would have been stuck on the tracks and there is a list of what if's. My grandson in the car seat, my son gets out breaks his ankle and can't get my grandson out there is so many things that could have happened. -The dealer stated the 6.2 engine is known to have mechanical failures -The local dealer stated valve cover was removed and no movement in valve train needs new engine at a cost of $21,343.24 They realized that the original $250 rubber serpentine belt outlasted the engine with 123K miles on it -No warning lights, no rough running, no sounds just shut off no power.
Source: NHTSA WEB SITE