2020 CHEVROLET SILVERADO 1500 Complaints
View complaints related to 2020 CHEVROLET SILVERADO 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 670 complaints submitted for the 2020 CHEVROLET SILVERADO 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 CHEVROLET SILVERADO 1500- Richmond, VA
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the RPM became extremely elevated. The accelerator pedal was depressed; however, the vehicle failed to respond. The vehicle was turned off and restarted. No warning lights were illuminated. The vehicle was towed to the local dealer, where it was diagnosed and it was determined that the torque converter was inoperable, and that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 CHEVROLET SILVERADO 1500- Jellico, TN
While driving in early morning while still dark outside, loud noise occurred with decreased acceleration on interstate. This placed my life and the lives of others at risk due to not being able to accelerate out of traffic coming behind me. Vehicle Taken to chevy dealership who advised lifter had broke and damaged camshaft. This occurred out of nowhere without any warning or lights on dash
Source: NHTSA WEB SITE -
2020 CHEVROLET SILVERADO 1500- Irmo, SC
I was driving at approximately 75 to 80MPH on the highway when my engine shutoff and the vehicle died while driving it. I was able to coast to the side of the road but had to cross two lanes to the left to do so while weaving in traffic to get to the shoulder of the road. There was no warning of any kind that would have made me aware of an issue prior to this happening. I was unable to get the vehicle started again and had to have it towed to my local dealership Hendricks Chevrolet in Columbia, SC. That occured on Saturday March 14th 2026, that Monday, I have had all regular and scheduled maintenance done to my vehicle either on time or prior to the recommended time including oil changes and the like. I went to the dealership and they told me that the engine had seized up and that this was a very well documented and common issue with the 6.2L L87 V8 Engine dating back to 2019 but that GM had only issued recalls on the 2021 - 2024 years to correct the issue. I asked the Service manager at Hendricks Chevrolet to file for a Goodwill Coverage request on my behalf to cover the repairs of the engine and he refused and stated that I had to do so through GM customer service line. I have done so since and my case number with GM is 92108267. My vehicle is currently at the dealership awaiting the go ahead from GM to replace the engine. I have an extended warranty on my vehicle that goes to 120,000 miles and the issue occured at 114,113 miles. This is a very well documented case where the engine connecting rod bearings fail due to oil starvation that leads to engine seizure.
Source: NHTSA WEB SITE -
2020 CHEVROLET SILVERADO 1500- Vineland, NJ
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that the tailgate failed to lock manually, with the key fob, or automatically. While approaching the vehicle in the morning, the contact became aware that the tailgate had opened unintendedly. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact retrieved information about NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 56,235.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 CHEVROLET SILVERADO 1500- Surfside Beach, TX
Unexplained complete engine failure. Engine seized, no warnings, on gauges or lights. Dealership repair shop indicates engine has seized up.
Source: NHTSA WEB SITE -
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2020 CHEVROLET SILVERADO 1500- Walnut Cove, NC
Started to work first thing in the morning, the truck felt sluggish-like a lack of power. I drove about a mile to turn around and head back home, something was obviously wrong. When I got out of the truck there was a smell like something was hot and the wheels were extremely hot. I realized the lack of power was due to the brakes being locked. The parking brake was not engaged. After calling the local dealer for an appointment, I had to get the truck towed. Now the 2nd day at the dealer with no diagnosis, no service codes. The truck has approximately 77,000 miles with the original brakes from the factory and have never had to be replaced. The vehicle data display shows 42% of brake wear remaining.
Source: NHTSA WEB SITE -
2020 CHEVROLET SILVERADO 1500- Stillwater, MN
The engine started making a lot of knocking sounds and it has no oil pressure now. The shop says the engine needs to be replaced.
Source: NHTSA WEB SITE -
2020 CHEVROLET SILVERADO 1500- EFFINGHAM, IL
Well taken care of 2020 trailboss upper control arm completely failed driving down the interstate with family in the truck. Suspect defect from ball joints. Only 68k miles. No warnings. Tire fell into suspension causing thousands in damage. Had to be towed. At high speed we could've all been killed. Seen multiple reports online of similar ball joint/ control arm failures. This needs to be addressed ASAP! Very dangerous.
Source: NHTSA WEB SITE -
2020 CHEVROLET SILVERADO 1500- Washington, IL
Intermittent issue where info says brake failure/steering assist not working/limited speed to 43 mph. Very dangerous if you’re on the interstate. Becomes hard to steer, brakes don’t work, brakes start burning up. Have to carry tools with me to reset ecm. Very common problem with Silverado with 5.3 gas engine. Chevy needs to fix this issue before someone gets killed. I would give them my truck back if I could.
Source: NHTSA WEB SITE -
2020 CHEVROLET SILVERADO 1500- Gillett, PA
I replaced the fluid in my truck at 142k miles and when I went through all of the gears and checked for drips or leaking it was fine on that front and then I went to reverse and all of the gears were neural and only revved and when I went into neutral it started driving forward like it was the drive gear.
Source: NHTSA WEB SITE