2015 CHEVROLET SILVERADO 2500 Complaints

A WARNING MESSAGE COMES ON THE DASH TELLING THE DRIVER THERE IS A ISSUE WITH THE TRAILER BRAKES, OR WIRING SYSTEM. THE TRAILER BRAKES BECOME INOPERABLE WHEN THIS COMES ON. WE HAVE CONTACTED GM WITH THE ISSUE, BOTH AT THE DEALER LEVEL AND AT THE CORPORATE LEVEL; AND THEY INSIST IT IS A PROBLEM WITH OUR TRAILERS. THE SAME TRAILERS ARE USED WITH OLDER CHEVROLET TRUCKS WITHOUT INCIDENT. WE HAVE ALSO BEEN INFORMED BY GM THAT THE 2015 SILVERADO 2500'S ARE EQUIPPED WITH A MORE SENSITIVE TRAILERING SYSTEM. WHEN THE CONNECTION BECOMES WET DURING INCLEMENT WEATHER, OR THE TRUCK HITS A BUMP; AND THE CONNECTOR LOSES CONTACT MOMENTARILY THE MESSAGE WILL ILLUMINATE. RESULTING IN THE LOSS OF TRAILER BRAKES. THIS IS A SERIOUS SAFETY ISSUE.

A WARNING MESSAGE COMES ON THE DASH TELLING THE DRIVER THERE IS A ISSUE WITH THE TRAILER BRAKES, OR WIRING SYSTEM. THE TRAILER BRAKES BECOME INOPERABLE WHEN THIS COMES ON. WE HAVE CONTACTED GM WITH THE ISSUE, BOTH AT THE DEALER LEVEL AND AT THE CORPORATE LEVEL; AND THEY INSIST IT IS A PROBLEM WITH OUR TRAILERS. THE SAME TRAILERS ARE USED WITH OLDER CHEVROLET TRUCKS WITHOUT INCIDENT. WE HAVE ALSO BEEN INFORMED BY GM THAT THE 2015 SILVERADO 2500'S ARE EQUIPPED WITH A MORE SENSITIVE TRAILERING SYSTEM. WHEN THE CONNECTION BECOMES WET DURING INCLEMENT WEATHER, OR THE TRUCK HITS A BUMP; AND THE CONNECTOR LOSES CONTACT MOMENTARILY THE MESSAGE WILL ILLUMINATE. RESULTING IN THE LOSS OF TRAILER BRAKES. THIS IS A SERIOUS SAFETY ISSUE.

A WARNING MESSAGE COMES ON THE DASH TELLING THE DRIVER THERE IS A ISSUE WITH THE TRAILER BRAKES, OR WIRING SYSTEM. THE TRAILER BRAKES BECOME INOPERABLE WHEN THIS COMES ON. WE HAVE CONTACTED GM WITH THE ISSUE, BOTH AT THE DEALER LEVEL AND AT THE CORPORATE LEVEL; AND THEY INSIST IT IS A PROBLEM WITH OUR TRAILERS. THE SAME TRAILERS ARE USED WITH OLDER CHEVROLET TRUCKS WITHOUT INCIDENT. WE HAVE ALSO BEEN INFORMED BY GM THAT THE 2015 SILVERADO 2500'S ARE EQUIPPED WITH A MORE SENSITIVE TRAILERING SYSTEM. WHEN THE CONNECTION BECOMES WET DURING INCLEMENT WEATHER, OR THE TRUCK HITS A BUMP; AND THE CONNECTOR LOSES CONTACT MOMENTARILY THE MESSAGE WILL ILLUMINATE. RESULTING IN THE LOSS OF TRAILER BRAKES. THIS IS A SERIOUS SAFETY ISSUE.

A WARNING MESSAGE COMES ON THE DASH TELLING THE DRIVER THERE IS A ISSUE WITH THE TRAILER BRAKES, OR WIRING SYSTEM. THE TRAILER BRAKES BECOME INOPERABLE WHEN THIS COMES ON. WE HAVE CONTACTED GM WITH THE ISSUE, BOTH AT THE DEALER LEVEL AND AT THE CORPORATE LEVEL; AND THEY INSIST IT IS A PROBLEM WITH OUR TRAILERS. THE SAME TRAILERS ARE USED WITH OLDER CHEVROLET TRUCKS WITHOUT INCIDENT. WE HAVE ALSO BEEN INFORMED BY GM THAT THE 2015 SILVERADO 2500'S ARE EQUIPPED WITH A MORE SENSITIVE TRAILERING SYSTEM. WHEN THE CONNECTION BECOMES WET DURING INCLEMENT WEATHER, OR THE TRUCK HITS A BUMP; AND THE CONNECTOR LOSES CONTACT MOMENTARILY THE MESSAGE WILL ILLUMINATE. RESULTING IN THE LOSS OF TRAILER BRAKES. THIS IS A SERIOUS SAFETY ISSUE.

JUNE 24, 2015 SAFE CAR.GOV ON AUGUST 14, 2014, I PURCHASED A 2015 CHEVROLET SILVERADO 2500 (102449) ON JUNE 30, 2014 AT SELMAN CHEVROLET (1800 EAST CHAPMAN, ORANGE CALIFORNIA, 92867 (714-633-3521). APPROXIMATELY 3 MONTHS LATER, I NOTICED RUST ON THE PAINTED FRAME OF THE TRUCK. I HAVE PURCHASED 5 CHEVROLET'S SINCE 2001 AND HAVE NEVER HAD ANY RUST ISSUES. AS I BEGAN TO LOOK THROUGHOUT THE UNDERCARRIAGE OF THE TRUCK, I NOTICED RUST ON ALL EXPOSED METAL AS WELL AS ON THE PAINTED METAL. WHAT CONCERNED ME RIGHT A WAY WAS THE AMOUNT OF RUST ON THE DRIVE SHAFT AND ON THE TRANSMISSION? I CONTACTED MY SALE PERSON [XXX] AND EXPLAINED WHAT I HAD FOUND. HE ADVISED ME THAT DIDN'T MAKE ANY SENSE AND ASKED ME TO BRING THE VEHICLE IN. ON FEBRUARY 19, 2015, I BROUGHT THE VEHICLE IN FOR ITS FIRST MAINTENANCE. SERVICE EMPLOYEE [XXX] HANDLED THE SERVICE. I EXPLAINED TO HIM ABOUT THE RUST UNDERNEATH THE VEHICLE. HE LOOKED UNDER THE TRUCK AND STATED "THAT'S EXCESSIVE. LET ME GET A MANAGER TO TAKE A LOOK AT THIS."[XXX] LEFT AND RETURNED WITH [XXX], SERVICE MANAGER. BEFORE CHUCK EVEN LOOKED UNDER THE VEHICLE, HE EXPLAINED THAT RUST WAS VERY NORMAL. I EXPLAINED TO CHUCK THAT I HAD OWNED MULTIPLE CHEVROLET'S AND NONE HAD RUST ON THEM. I EXPLAINED MY CONCERN THAT RUST TAKES DOWN THE VALUE OF A VEHICLE GREATLY AND IN CALIFORNIA, WE DON'T HAVE WEATHER ASSOCIATED WITH RUST, ESPECIALLY ON BRAND NEW CARS. IT EVIDENT THAT SELMAN CHEVROLET ONLY CONCERN IS TO SELL VEHICLES AND NOT ATTEMPT TO RECTIFY AN ISSUE WITH ONE OF THEIR VEHICLES THEY SOLD. AS FOR A SOLUTION REGARDING THIS, THEY COULD HAVE OFFERED TO UNDERCOAT THE VEHICLE, PAY TO HAVE IT DONE OR REPLACE IT. IF THERE IS ADDITIONAL INFORMATION NEEDED PLEASE CONTACT ME AT THE BELOW PHONE NUMBER OR BY EMAIL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE HAS HAD SEVERAL ELECTRICAL ISSUES, INCLUDING BACKUP CAMERA NOT FUNCTIONING, RADIO INFO SCREEN DISAPPEARING, TRACTION CONTROL MUST BE TURNED OFF IN ORDER TO HAVE REASONABLE THROTTLE RESPONSE WHEN UNDER 40 DEGREES OUTSIDE, MOST SIGNIFICANT IS THE FUEL PUMP FUSE BLOWING MULTIPLE TIMES AND SHUTTING THE ENGINE DOWN WHICH CREATES AN UNSAFE CONDITION SINCE THERE IS A SUDDEN LOSS OF POWER. CHEVROLET UNWILLING TO REPAIR AND IS REFUSING TO RETURN CALLS ON MY INQUIRY ABOUT THE SAFETY OF THIS VEHICLE.