2011 CHEVROLET SILVERADO 2500 Complaints

View complaints related to 2011 CHEVROLET SILVERADO 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 100 complaints submitted for the 2011 CHEVROLET SILVERADO 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 CHEVROLET SILVERADO 2500
    - Essexville, MI

    My truck has been at a dealership since May 31st , 2022. It needs a TCM. While researching , plus calling aftermarket parts suppliers(Auto zone and others) , and also calling auto recycling/salvages yards , there are Zero TCM's available unless you get lucky at a auto salvage yard minutes after a wrecked truck shows up. There is a huge issue with the TCM's failing on these 10 year old trucks , and GM refuses to allow their supplier to make replacement TCM's. I have lost the use of my truck for almost 6 months at this point. I would also like to know how many other customers are waiting for a TCM.

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET SILVERADO 2500
    - Gretna, NE

    The contact owns a 2011 Chevrolet Silverado 2500. The contact stated that while his wife was driving at an undisclosed speed, she made a mid-left turn and heard a low sound coming from the engine. The contact then stated that as his wife depressed the accelerator pedal, the engine revved but the vehicle failed to respond. The service stabilitrak, ABS, and check engine warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the parts to do the repair were on back order. The manufacture was notified of the failure and the contact was provided a case number but no further assistance was provided. The failure mileage was approximately 61,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CHEVROLET SILVERADO 2500
    - Murfreesboro, TN

    Takata recall. The contact owns a 2011 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) and the vehicle was taken to the dealer for recall repair. However, after damaging the passenger's side dashboard where the front passenger's side air bag was located, the dealer informed the contact that they had ordered the wrong part and he should bring the vehicle back another time for the recall repair. Additionally, the dealer informed the contact that the dashboard would be replaced. The contact stated upon taking the vehicle back to the dealer for recall repair, the dealer stated that the recall repair would not be completed unless he signed a waiver certifying that they were not liable for damage to the dashboard. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The failure mileage was approximately 161,000. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CHEVROLET SILVERADO 2500
    - Orange Grove , TX

    Fuel pump fuse socket has melted in addition to fuse being blown. Fuel pump had been replaced twice with OEM fuel pump. Entire fuse box must be replaced. Occasionally, a no start condition can be traced to fuse contacts losing conductivity which can be resolved by removing them reinstalling fuse. Has potential of causing electrical fire

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET SILVERADO 2500
    - Castroville, TX

    Vehicle had a recall for airbag. After the vehicle was taken for the recall the dashboard is cracked. This dashboard issue needs to be fixed. It's outrageous if GM is not held accountable.

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET SILVERADO 2500
    - Rougemont, NC

    The contact owns a 2011 Chevrolet Silverado 2500. The contact stated while driving 45 MPH, the vehicle shut-off with the check engine warning light illuminated. The contact was able to pull over and restart the vehicle; however, the failure persisted. The dealer was notified of the failure and the contact was able to drive the vehicle to the dealer; however, the vehicle was not yet diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 203,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CHEVROLET SILVERADO 2500
    - Troy, VA

    Takata recall. The contact owns a 2011 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CHEVROLET SILVERADO 2500
    - KNOX CITY, TX

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LAWRENCE HALL CHEVROLET BUICK GMC (2120 COMMERCIAL AVE, ANSON, TX 79501) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CHEVROLET SILVERADO 2500
    - PORTER, TX

    I HAVE HAD 2 SAFETY RECALL NOTICES ON THE PASSENGER AIR BAGS, THAT COULD BE FATAL. 1ST WAS IN 2016, 2ND 2021. LAST ONE STILL SAYS PARTS NOT AVAILABLE. SHOULDN'T DISABLE THE PASSENGER AIRBAG OR FIX IT?

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET SILVERADO 2500
    - PANAMA CITY, FL

    TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH AND TOWING A 36 FEET LONG CAMPER, THE MESSAGES INDICATING A FUEL SYSTEM FAILURE WAS DISPLAYED BEFORE THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER SOLOMON CHEVROLET LOCATED AT 4886 MONTGOMERY HWY, DOTHAN, AL 36303 WHO DIAGNOSED THAT THE FUEL SYSTEM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL SYSTEM WHICH INCLUDED THE INSTALLATION OF A CP3 PUMP INJECTOR AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,779.*DT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE