2011 CHEVROLET SILVERADO 2500 Complaints
View complaints related to 2011 CHEVROLET SILVERADO 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 100 complaints submitted for the 2011 CHEVROLET SILVERADO 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 CHEVROLET SILVERADO 2500- CHEWELAH, WA
PURCHASED A VEHICLE FROM DAVE SMITH MOTORS ON OCT 7,2019 AND THE REAR SEAT BELTS DO T MATCH OR OPERATE AFTER BEING TOLD IT WENT THROUGH A 125 POINT INSPECTION AND ON THEIR SITE SAYS SEATBELTS ARE INSPECTED AND I HAVE UNOPERATIONAL SEAT BELTS WHICH IS A SAFTEY HAZARD ON THEIR PART AS THEY SOLD A VEHICLE WITH UNMATCHED AND OPERATIONAL SAFTEY BELTS.
Source: NHTSA WEB SITE -
2011 CHEVROLET SILVERADO 2500- PANAMA CITY, FL
ON SATURDAY, NOVEMBER 16, 2019, I WAS ATTEMPTING TO EXIT MY VEHICLE WHEN I PULLED THE DOOR HANDLE ONLY TO HAVE IT BREAK OFF IN MY HAND. I WENT TO REACH TO SEE IF THERE WAS ANYTHING LEFT TO PULL TO OPEN THE DOOR ONLY TO FIND THE HANDLE HAD BROKEN OFF CLEANLY FROM THE MECHANISM, LEAVING NO OTHER WAY TO EXIT THE VEHICLE OTHER THAN ROLLING DOWN THE WINDOW AND OPENING THE DOOR FROM THE OUTSIDE THROUGH THE WINDOW OR BY SLIDING ALL THE WAY ACROSS THE VEHICLE TO EXIT THROUGH THE PASSENGER SIDE OF THE VEHICLE. IMMEDIATELY I THOUGHT THAT IF THIS HAD BEEN AN EMERGENCY, SUCH AS A FIRE OR WRECK, I WOULD PROBABLY NOT BE ABLE TO EXIT THE VEHICLE IN A SAFE AND TIMELY MANNER, RISKING FURTHER INJURY OR DEATH. I CALLED MY LOCAL CHEVROLET DEALERSHIP TO INQUIRE ABOUT A REPLACEMENT HANDLE & MECHANISM, ONLY TO BE TOLD THAT THIS IS A COMMON AND SYSTEMIC PROBLEM WITH MOST GM VEHICLES. I VIEW THIS AS A SAFETY CONCERN MORE THAN JUST A NORMAL MAINTENANCE OR REPAIR ISSUE, SIMILAR TO THE SAFETY CONCERN OF A COMMERCIAL AIRCRAFT'S DOOR NOT OPENING IN CASE OF AN EMERGENCY EXIT DURING AN ACCIDENT. GM, FORD, DODGE, AND ALL AUTOMOBILE MAKERS SHOULD ENSURE THAT A COMMON OR SYSTEMIC PROBLEM WITH A SAFETY ITEM, SUCH AS AN EXIT DOOR, SHOULD BE CORRECTED TO AVOID DANGEROUS CONDITIONS. THANK YOU.
Source: NHTSA WEB SITE -
2011 CHEVROLET SILVERADO 2500- HOMESTEAD, FL
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO BOMNIN CHEVROLET (8455 S DIXIE HWY, MIAMI, FL 33143). THE DEALER DIAGNOSED THAT THE CP4 FUEL PUMP FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CHEVROLET SILVERADO 2500- LONG BEACH, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). AFTER CONTACTING AN UNKNOWN DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CHEVROLET SILVERADO 2500- BERNARDSVILLE, NJ
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD EXPLOSION SUDDENLY OCCURRED AND THE PASSENGER SIDE EXTERIOR MIRROR DISLODGED FROM THE MIRROR ASSEMBLY. IN TURN, THE MIRROR ASSEMBLY DETACHED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING OR AN IMPACT OCCURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2011 CHEVROLET SILVERADO 2500- LIVINGSTON, TX
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE SERVICE AIR BAG AND AIR BAG WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT A THIRD PARTY ENGINEER ADVISED THAT THERE WAS NO FAILURE WITH THE AIR BAGS. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD LET HIM KNOW WHEN THE PART BECAME AVAILABLE. THE CONTACT SPOKE WITH THREE UNKNOWN DEALERS THAT STATED THE PART WAS NOT AVAILBLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CHEVROLET SILVERADO 2500- SURFSIDE BEACH, TX
TAKATA RECALL I WAS NOTIFIED IN JULY OF 2016 THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN GM 2011 MODEL YEAR SILVERADOS. THE INFO I'M GETTING WHEN I SEARCH THE DATABASE FOR RECALLS IS AS FOLLOWS: RECALL STATUS: INCOMPLETE. REMEDY NOT YET AVAILABLE. GM IS WORKING QUICKLY TO FINALIZE THE NECESSARY REPAIR PROCEDURES AND/OR OBTAIN PARTS. YOU WILL BE NOTIFIED VIA WRITTEN COMMUNICATION WHEN THE REPAIR PROCEDURE OR PARTS ARE AVAILABLE. YOU CAN ALSO CHECK BACK AT THIS WEBSITE OR WITH YOUR PREFERRED CERTIFIED SERVICE DEALER. IT'S BEEN OVER THREE YEARS AND NOTHING HAS BEEN RESOLVED AND GM HAS NOT BEEN MADE TO RESOLVE THIS SAFETY ISSUE. FORTUNATELY, I HAVE NOT HAD AN ACCIDENT TO TEST THE SAFETY OF THE AIR BAGS. WHY HASN'T THE DEPARTMENT OF TRANSPORTATION FORCED GM TO DO SOMETHING ABOUT THIS POTENTIALLY DEADLY SITUATION?
Source: NHTSA WEB SITE -
2011 CHEVROLET SILVERADO 2500- TROY, VA
AN ARTICLE IN TRAILER LIFE (MAY, 2019) IDENTIFIED THAT THE BOSCH CP4.2 HIGH-PRESSURE FUEL-INJECTION PUMP IS SUBJECT TO CATASTROPHIC FAILURE. IT POINTS OUT THIS IS A COMMON FAILURE, A DESIGN ISSUE AND WILL COST MANY $1000'S TO REPAIR. IT HAS BEEN CALLED A "FATAL FLAW". IT SHOULD BE REPLACED WITH A UNIT THAT IS RELIABLE BY THE MANUFACTURER IF THIS IS A COMMON PROBLEM. MICHIGAN S&S MOTORSPORT STATES THIS IS A KNOWN PROBLEM AND IS COMMON TO 2011 TO 2016 DURAMAX DIESEL SILVERADOS USING THE BOSCH CP4.2 FUEL-INJECTION PUMP.
Source: NHTSA WEB SITE -
2011 CHEVROLET SILVERADO 2500- CORONA, CA
I HAVE A 2011 2500HD WITH THE WELL KNOWN CRACK AT THE PASSENGER SIDE AIRBAG. I BELIEVE THAT THIS IS A SAFETY ISSUE. IF I WAS INVOLVED IN AN ACCIDENT PART OF THE FACT COULD BECOME PROJECTILES AND HURT SOMEONE IN THE THE VEHICLE.
Source: NHTSA WEB SITE -
2011 CHEVROLET SILVERADO 2500- CRAWFORDVILLE, FL
TAKATA RECALL. MY DEALER REFUSES TO REPLACE THE AIRBAG. PLEASE HELP GET THIS DANGEROUS AIRBAG REPLACED.
Source: NHTSA WEB SITE