2011 CHEVROLET SILVERADO 3500 Complaints

DASHBOARD IS CRACKED ON BOTH SIDES NEAR THE AIRBAG SYSTEM. SAFETY CONCERN SHOULD THE AIRBAG DEPLOY CAUSING SHARDS OF DEFECTIVE DASH TO ACT AS PROJECTILES INJURING THE OCCUPANTS OF THE VEHICLE. THIS IS A COMMON PROBLEM WITH GM VEHICLES FROM 2007 TO 2013. VEHICLE WAS PARKED WHEN CRACK WAS FIRST OBSERVED.

TAKATA RECALL: THERE IS A RECALL FOR 2014-15 SILVERADO (RECAL # 14V301000). I AM HAVING THE EXACT SAME ISSUES. I HAVE HAD THE TRUCK ABOUT A YEAR, 2ND OWNER, BOUGHT IT AT 30K MILES.ON NOV. 25 I CAME OUT TO START MY START MY TRUCK AND I IMMEDIATELY COULDN'T POWER UP STEREO AND THEN I NOTICED I HAVE NO DOOR CHIME FOR OPEN DOOR, NO CHIME FOR KEY IN IGNITION AND NO CHIME FOR MY SEATBELT. MY TURN SIGNAL INDICATOR NO LONGER LETS ME KNOW WHEN IT IS ON. MY KEY FOB WILL NOT OPERATE KEYLESS START. I BELIEVE MY VEHICLE COULD EASILY BE INCLUDED IN RECALL. I'M SURE THERE WERENT MANY BECAUSE MOST DEALERSHIPS ARE NOT GIVING ANY SIGNS THAT THEY HAVE DEALT WITH THIS ISSUE. I HAVE ALL GOOD FUSES IN BOTH BOXES TOO. THE 1 DEALERSHIP JUMPED RIGHT TO REPLACING STEREO FOR A $1000. NOW I JUST DONT HAVE THAT KIND OF MONEY NOR CAN I AFFORD TO BE COMING IN AND OUT OF DEALERSHIP TRYING TO FIGURE THIS OUT. SOMEBODY KNOWS WHAT IT IS AND THEIR NOT SHARING THAT INFO. CAN YOU HELP MEFIGURE OUT WHAT TO DO NEXT.I HAVE NO AUDIBLE INDICATOR LETTING ME KNOW DOOR IS OPEN WHILE KEY IS IN IGNITION AND AUDIBLE INDICATOR LETTING ME KNOW IF SEATBELT IS BUCKLED AND I AM A OVER THE ROAD CARRIER AND SPEND ALOT OF TIME IN MY TRUCK. THANK YOU

WHILE DRIVING ON THE FREEWAY, EXITING TO AN OFF-RAMP, TRUCK LOST POWER STEERING AND BRAKES SIMULTANEOUSLY, WITHOUT ANY PRIOR INDICATIONS OF MECHANICAL TROUBLE. CHEVROLET CURRENTLY SHOWS NO RECALL ON THIS VEHICLE. FORTUNATELY TRAFFIC WAS LIGHT AND A COLLISION WAS AVOIDED. WHY WOULD ONE CRITICAL SYSTEM'S PUMP--POWER STEERING--BE USED TO DRIVE A SECOND CRITICAL SYSTEM'S PUMP--HYDROBOOSTER?

TAKATA RECALL NOTHING YET BUT NOT COMFORTABLE DRIVING WITH A UNSTABLE BOMB IN MY VEHICLE. WHATS THE HOLD UP WITH A REPLACEMENT?

TAKATA RECALL: I HAVE ASKED THE DEALER TO REPLACE THE DANGEROUS AIRBAGS FIVE OR SIX TIMES IN THE PAST YEAR & A HALF AS WELL AS TELEPHONING GMC CORPORATE OFFICE TWICE. THEY KEEP TELLING ME THEY DON'T HAVE THE REPLACEMENT AIRBAGS. CONSEQUENTLY, THEY LEAVE ME, MY FAMILY & PASSENGERS IN DANGER OF SEVERE INJURY OR DEATH. HOW CAN I FORCE THEM TO REPLACE THE AIRBAGS?

RECEIVED LETTER FROM GM JULY 2016 ABOUT RECALL. CALLED DEALERSHIP THAT SOLD ME THE VEHICLE. THEY SAID, GM HAS NOT COME UP WITH A REPAIR YET. THE DEALERSHIP WOULD CALL TO SET UP REPAIR APPOINTMENT ONCE THEY KNOW OF REPAIR AND PARTS ON HAND. CALLED DEALERSHIP 10/26/2017 STILL NO CLUE ABOUT REPAIR PROCEDURE OR PARTS. THEY WILL CALL ONCE REPAIR IS KNOWN. WHY ISN'T THIS SAFETY ISSUE FIXED YET?

DIESEL EXHAUST FILTER (DEF) AND FLOW REDUCTION TUBE ON DURAMAX LML ENGINE. FAUTLY DEF REQUIRES EXTREMELY HIGH TEMPERATURES TO CLEAN - OR REGENERATE - CAUSING THE DEF AND REDUCTION TUBE TO FAIL. HIGH TEMPERATURES ARE A FIRE HAZARD TO VEHICLE AND GRASS OR OTHER TERRAIN OVER WHICH THE TRUCK IS PARKED. GM NO LONGER MANUFACTURES THE REDUCTION TUBE, GM PART NUMBER 25960609 FORCING THE CONSUMER TO WAIT FOR GM TO MAKE PART ON SPECIAL ORDER BASIS - OVER 30 DAYS - OR FORCE CONSUMER TO REMOVE DEF OR MAKE OTHER FABRICATION, ORDER TO OPERATE THE VEHICLE. GM IS AWARE VIA CUSTOMER SERVICE AND DEALER COMPLAINTS THAT THE LACK OF PART 25960609 AVAILABILITY IS A NATION-WIDE PROBLEM AND HAS A HIGH FAILURE RATE. GM STOPPED PRODUCTION AS A COST SAVING MEASURE. THE DURAMAX LML ENGINE IS IN SERVICE MOSTLY AS COMMERCIAL VEHICLE FLEET. THUS, THERE IS A HIGH PROBABILITY OF UNSAFE FABRICATION IN ORDER TO RESTORE VEHICLE OPERATION.

IBC ( INTEGRATED BRAKE CONTROLLER ) FACTORY INSTALLED IS NOT COMPATIBLE WITH TRAILER BRAKING SYSTEMS USING A EOH ( ELECTRIC OVER HYDRAULIC SYSTEMS) HOWEVER ACCORDING TO REPORTS ON VARIOUS WEB SITES AND GOING TO A GM DEALER THEIR RECOMMENDATION IS FOR OWNERS TO HAVE INSTALLED AT OUR ( OWNERS ) AFTERMARKET BRAKE CONTROLLERS WITH NO COMPENSATION , PEOPLE THAT HAVE BOUGHT THESE TRUCKS WERE NOT TOLD BY THE DEALERS WHO WERE/ ARE AWARE OF THE INCOMPATIBILITY ISSUE AND HAS CAUSED FINANCIAL BURDEN TO THE OWNERS , HOWEVER THE NEW 2016 HAVE HAD THE PROBLEM CORRECTED AND HAVE OFFERED NO SOLUTIONS TO PREVIOUS YEAR OWNERS OTHER THAN THE AFTERMARKET CONTROLLER EXPENSE . THIS ISSUE ALMOST CAUSED ME TO HAVE A CATASTROPHIC COLLISION IF I HAD NOT HAD THE THOUGHT AND AWARENESS TO DRIVE OFF THE ROAD INTO A DITCH WHICH INCURRED UPON ME A $850 TOWING BILL TO GET BACK ONTO THE HIGHWAY. I BOUGHT THE TRUCK IN JULY OF 2015 USED FROM A DEALER IN TALLAHASSEE ,FLORIDA AND HAD NOT USED THE TRUCK FOR TOWING A TRAILED UNTIL THE DATE OF THE INCIDENT!

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 3500. WHILE DRIVING AT 70 MPH, THE VEHICLE SHIFTED OUT OF THE DRIVE POSITION AND INTO THE NEUTRAL POSITION INDEPENDENTLY. THE VEHICLE'S GAUGES FLUCTUATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,175.

EXHAUST FLUID QUALITY POOR APPEARED ON THE DASH DISPLAY, SO I TOPED IT OFF WITH MORE FRESH DEF AND THE WARNING WENT AWAY.3 DAYS LATER THE SAME WARNING CAME BACK ON THE DASH DISPLAY ONLY WITH A NEW WARNING WITH IT THAT SAID VEHICLE SPEED WILL BE LIMITED TO 55MPH NEXT FUEL FILL, IT DID! I TOOK THE TRUCK TO THE DEALER THEY FOUND BAD NOX SENSORS 1&2.REPAIRS WHERE NOT DONE BECAUSE I FELT THAT SHOULD BE SOME SORT OF RECALL ON DEFECTIVE PARTS THAT CONTROLS THE DRIVABILITY OF A VEHICLE. ON FEB-4-2015 I RECEIVED A LETTER FROM GM AFTER 2 YEARS TELLING ME THAT MY TRUCK MAY HAVE NOX SENSORS THAT CAN BECOME CONTAMINATED AND THAT GM IS EXTENDING THE WARRANTY ON THE NOX SENSORS AND THE WIRE CONNECTORS FOR 10/YRS. 120.000 MILES WHICH EVER COMES FIRST. SO I GO BACK TO THE DEALER AND SHOW THEM THE LETTER FROM GM AND SHOW THEM MY RECEIPT FROM WHEN I CAME IN 2 YEARS AGO THAT SHOWS THAT THE NOX SENSORS WERE DEFECTIVE WAY BACK IN 2013 AND ARE STILL ON THE VEHICLE AND I NEED THE REPAIRS DONE PER THE LETTER FROM GM. THE DEALER IS REFUSING TO REPAIR THE VEHICLE BECAUSE OF THE MILEAGE THAT IS NOW ON THE VEHICLE, HOWEVER THE DEFECTIVE PARTS THAT FAILED WHEN THE VEHICLE WAS WITHIN THE MILEAGE ARE STILL ON THE VEHICLE AND I FEEL SHOULD BE REPLACED AND REPAIRED OR REIMBURSEMENT FOR $800.00 PROGRAMMER. I HAVE CONTACTED CHEVROLET AND THEY ARE WORKING WITH THAT DEALERSHIP TO TRY AND RESOLVE THIS ISSUE. CASE NUMBER IS AVAILABLE IF NEEDED, GM LETTER NUMBER IS 13386. *JS