2024 CHEVROLET SILVERADO 3500 Complaints

The brakes on this vehicle are very spongy, they have to be pushed all the way to the floor to get the vehicle to stop. When pulling a trailer you are on pins and needles wondering if you can get the truck to stop. The trailer brakes are doing most of the stopping. I have owned many trucks and the brakes on this 2024 Chevy Silverado 3500 are the worst that I have ever experienced. This is a Safety hazard with serious implications. I have talked to many other people with the same truck and they also claim that the brake system is faulty and/or sub standard. I have taken my truck back to the dealer and they claim that the brakes are working normal (test driving around their service lot). This is a serious problem that needs to be investigated by your orginazation. Thank you in advance for any insight on this serious brake issue.

The contact owns a 2024 Chevrolet Silverado 3500. The contact stated that while operating the vehicle, no audible sound was coming from the infotainment center. During the failure, the audible turn signal was inoperable and the warning messages from the infotainment center could not be heard. The contact stated that the OnStar Service would not connect and was inoperable. The vehicle was taken back the dealer to be reprogrammed several times, but the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100.

The valve body failed on my transmission. My safety was impacted because as I was towing my 40 foot camper and my vehicle went into limp mode on the freeway at 70 miles an hour and I could only go 45 with four children in the vehicle. Yes the problem has been confirmed by a local dealership. There was a check engine light present, but eventually it went away and the truck returned to normal. This has happened one time before as well.

The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at approximately 60 MPH, the front driver's side and passenger's side wheels shuddered when the vehicle drove over a pothole or an object in the roadway. No warning light was illuminated. The contact researched and was made aware of Technical Service Bulletin Number: PIT6154A; however, the vehicle was not included. The vehicle was taken back to the residence. A dealer was contacted however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 13,000.

Vehicle and many like it with the 10 Speed transmission are having failing valve bodys which de-rates the vehicle to stay in 5th gear by GM coding and limits speed to 50 MPH. this part has a significant lead time while GM is rolling new trucks off the line with the part needed to rectify the issue of all the already purchased trucks and SUV's

After replacement of the trailer brake controller for the well known issue of the new OEM trailer brake controller disconnecting from the trailer brakes, the issue still persists. The trailer brake controller should remain connected to the trailer brakes at all times instead of disconnecting under its own control and programming. It is a major safety issue to be trailering a 21,000lb trailer with 6 functional disk brakes and have the controller decide to disconnect at seemingly random times to include descending a mountain pass at highway speeds.

The tailgate spontaneously unlatches without operator input while driving or parked. The dealer thinks it is caused by moisture in the latch gate switch. The tailgate has spontaneously unlatched on several occasions while pulling a trailer without the driver/operator being aware this has occurred. Then when making a turn the tailgate wedges into the trailer jack and makes the tailgate inoperable. The bodyshop quote to repair the tailgate is: 2,275.92 Dinsdale Chevrolet dealer says there is not a recall and has declined to pay for repairs. Contact was made with GM Customer Service, "Reggie" on 10/23/2024 at 11:46, 866.636.2273 He noted, as there has not been a recall, they are not responsible for the issue. Respectfully, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving along pulling a trailer, you unexpectedly lose you trailer brakes. Someone is going to get seriously injured or killed if GM doesn't fix this.

The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed and towing a camper, upon coming to a complete stop, the message "Brakes Disconnected" was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No other warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who again diagnosed a failure a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 200.

While traveling with a 5th wheel camper (Grand Design), that has solar panels the brake controller stops providing a connection to the trailer brakes. This is a know problem of the 2024 Chevrolets and so far there is not a fix that I know of. This is a big big safety issue because the trailer is heavy and hard to stop. The documentation from Chevrolet states the issue is once the battery charges and has a higher voltage than the truck battery it will surge the system and deactivate the braking system on the camper. This also hold true when the camper battery is too low, again the truck battery will surge the system and deactivate the braking system on the camper.