2017 CHEVROLET SUBURBAN Complaints

BACKUP CAMERA HAS BEEN FOGGY SINCE NEW. THEY TOLD ME THAT'S THE WAY IT IS...FOGGY AND FUZZY. NOW IT HAS GOTTEN NOTICEABLY WORSE IN THE LAST MONTH. 2 DIFFERENT PEOPLE AT THE DEALERSHIP SERVICE DEPT. HAVE TOLD ME THEY WILL NOT FIX IT TILL IT BREAKS. IT IS ESPECIALLY BAD IN THE DARK..I CANNOT EVEN SEE A BLACK CAT UNLESS IT HAS SOME WHITE ON IT ! I HAVE A PICTURE HERE BUT THE CAMERA SCREEN ACTUALLY LOOKS BETTER IN THE PHOTO THAN IT DOES IN PERSON. LOOKS LIKE YOU ARE LOOKING THRU FOG. YOU CAN SEE IN THE PHOTO THE $220. GARMIN DASH CAMERA LOOKS WAS BETTER THAT THE REAR.

ON 3/25/20 AT APPROXIMATELY 7:20PM I WAS TRAVELING A NORTH BOUND DIRECTION ON US HIGHWAY 51 IN LANE 1 (FAST LANE). MY 2017 CHEVROLET SUBURBAN STARTED TO JERK AND THE RPM GAUGE EXCELLED TO 5/6 RPM. THEN, THE SUBURBAN CAME TO AN ABRUPT STOP IN THE MIDDLE OF LANE 1. AT THAT TIME I WAS REAR-ENDED BY A LAW ENFORCEMENT OFFICER. THE OFFICER WAS UNAWARE I WAS STOPPED, BECAUSE I DID NOT HAVE ANY INDICATIONS SUCH AS BRAKE LIGHTS. I WAS TRYING TO PRESS THE ACCELERATOR PEDAL TO TRY MOVE OUT OF THE HIGHWAY, AND THE SUBURBAN WOULD NOT MOVE. I HAD MY TWO SMALL BABIES IN THE CAR AND THANKFULLY NO ONE WAS INJURIED.

TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) WHICH WAS SERVICED AT BONIFACE HIERS CHEVROLET (800 S HARBOR CITY BLVD, MELBOURNE, FL 32901). MONTHS LATER, WHILE HIS WIFE WAS AT A STOP LIGHT, SHE EASED OFF THE BRAKE PEDAL TO INCH FORWARD AND AS SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL AGAIN, IT VIBRATED AND THE BRAKES FAILED TO ENGAGE WITHOUT WARNING. THE CONTACT'S WIFE HIT THE VEHICLE IN FRONT OF HER AT APPROXIMATELY 5 MPH. A POLICE WAS REPORT WAS FILED AND THE OTHER DRIVER HAD REPORTED UNKNOWN INJURIES. THE DEALER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT CONTACT THEY HAD UPDATED THE ELECTRONIC CONTROL MODULE; THEY OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED OR DIAGNOSED FOR THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE DRIVING AT DIFFERENT SPEEDS, OR DURING BREAKING AND ACCELERATION, THE ENTIRE VEHICLE SHIRTS OFF INCLUDING THE ENGINE, A MESSAGE FLASHES IN THE DASH STABIL BRAKE, THEN THE VEHICLE IS DEAD WHILE MOVING. SOMETIMES IT TURNS BACK ON AUTOMATICALLY, OTHER TIMES I HAVE TO ATTEMPT TO START IT MULTIPLE TIMES.

I HAD A PROBLEM WITH MY TRANSMISSION, I TOOK IT THIS AUTO SHOP TO FIX . HE CHARGED ME 3200$ TO CHANGE THE TRANSMISSION HOWEVER THEY LIED TO ME , THEY DIDN'T CHANGE IT THEY JUST REBUILT IT . GAVE ME 6 MONTHS WARRANTY. I HAD SAME PROBLEM 5 MONTHS AFTER I WAS AT THEIR SHOP . I WENT TO THEM . THEY SAID WE CAN FIX IT BUT YOU HAVE TO PAY . OTHERWISE WE NOT GOING TO FIX IT . I PAID THEM TO FIX IT . THEY MADE ME BUY ALL THE PARTS FROM CHEVROLET DEALER TWICE . AFTER ALL THEY TOLD ME TO BUY BRAND NEW TRANSMISSION. WHICH I DID . THE CAR STAYED AT THE SHOP 15 CONSECUTIVE DAYS . I LOST MY JOB BECAUSE OF THEIR RECKLESSNESS . I LOST A LOT OF MONEY BECAUSE OF THEM . THE SHOP NAME IS (37 AUTO SHOP . WHICH LOCATED IN 37-43 57TH ST WOODSIDE NY 11377. *TR

CAR ENGINE REVS UP TO 3-5 RPMS THEN JERKS FORWARD, THOUGHT I HAD GOT HIT FROM BEHIND, LUCKILY THERE WASNT ANYONE IN FRONT OF ME THIS HAS HAPPEND SEVERAL TIMES. BROUGHT TO DEALER 1ST TIME THEY SAID IT WAS A BENT PUSH ROD AND THAT IT WAS "FIXED, BUT MAY HAPPEN AGAIN" TRUCK WASNT RUNNING THE SAME WHEN I GOT IT BACK STILL HESITATING VERY SLIGHTLY. 1/24 AT A RED LIGHT WHEN IT TURNED GREEN, STEPPED ON THE GAS IT JUMPED SO FAR FORWARD AND THAT MY BODY REACTED AND I THOUGHT FOR SURE I HAD BEEN HIT, THERE WAS NO ONE BEHIND ME. HAPPEND AGAIN, BUT THIS TIME THE ENGINE REVVED 1ST. DIDNT DRIVE IT AFTER THIS, NEXT DAY TRIED TO DRIVE IT IT WAS REVVING SO FIERCLY AND JUMPINH SO BAD ON A 12 MIN RIDE THAT I HAD TO DRIVE WITH MY HAZARDS ON ON THE SHOULDER OF THE ROAD IN ORDER TO AVOID GETTING HIT OR AVOID HITTING ANYONE ELSE. BY THE TIME I GOT HOME THE TRUCK WOULDNT EVEN DRIVE THE ENGINE WAS JUST REVVING. IT WAS THEN TAKEN BY FLATBED TO THE DEALER. THIS IS AN EXTREMELY DANGEROUS SITUATION FOR ALL, AND CHEVROLET/GENERAL MOTORS NEEDS TO REMEDY THIS ASAP

A/C OUT. ABOUT $1600 TO REPLACE COMPRESSOR, 2 SEALS AND FREON. THIS CAR IS AT 39K MILES (36 WAS BUMPER TO BUMPER) 2017 MODEL. I BOUGHT IT NEW AND HAVE OWNED JUST OVER TWO YEARS.

TL* THE CONTACT OWNED A 2017 CHEVROLET SUBURBAN. THE CONTACT STATED HE RECEIVED NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) AND THE VEHICLE WAS TAKEN TO DEALER PARKS CHEVROLET CHARLOTTE LOCATED AT 8530 IKEA BLVD, CHARLOTTE, NC 28262, (704) 227-5848 TO RECEIVE THE RECALL REMEDY ON NOVEMBER 19, 2019. THE CONTACT STATED WHILE DRIVING 25 MPH, WHEN HE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED ON IT'S OWN. THE ENGINE WAS CUT OFF BUT THE VEHICLE CONTINUED TO ACCELERATE FORWARD. THE CONTACT STATED HE DROVE THROUGH A STOP SIGN AND IMPACTED ANOTHER VEHICLE AND KEPT ACCELERATING UNTIL IT CAME TO A STOP CRASHING INTO A TREE. THE AIR BAGS DID DEPLOY. THE CONTACT SUSTAINED EMOTIONAL DISTRESS AND HIS WIFE SUSTAINED INJURIES ON HER CHEST BONE INJURIES, RIGHT HAND, AND A CUT LIP. THE CONTACT STATED THEY DID NOT SEEK MEDICAL ATTENTION. THE CONTACT STATED THE OTHER VEHICLE WAS TOTALED AND A CHILD SUSTAINED NECK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE CONTACT CALLED THE DEALER AND WAS MADE AWARE OF THE FAILURE. THE CONTACT BELIEVES THE RECALL REPAIRS WAS RELATED TO THE ACCIDENT. THE VEHICLE WAS TOTALED. THE MANUFACTURER HAD NOT BEEN AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,720.

WHEN REVERSING APPLYING MORE PRESSURE TO THE BRAKES IS REQUIRED THAN THE NORMAL AMOUNT. THE SUV SEEMS LIKE IT DOESN'T WANT TO COME TO A COMPLETE STOP AND THE BRAKES ARE FAILING.

WHILE DRIVING A MESSAGE WILL FLASH SERVICE STABILITRAK LIGHT WILL COME ON THEN A SECOND OR TWO LATER THE VEHICLE WILL LOOSE ALL IT'S POWER. THE VEHICLE WILL SHUT DOWN WHILE DRIVING. ONCE WHILE DRIVING AT 53 MILES PER HOUR WHILE ON CITY STREET DURING MID TRAFFIC AND TWICE WHILE DRIVING A LOW SPEED MAKING A TURN.