2016 CHEVROLET SUBURBAN Complaints

SINCE BUYING THIS CAR IN 2016 I HAVE HAD BRAKE PROBLEMS BUT DID NOT REALIZE. ANYTIME I PUT IT REVERSE OR FORWARD WHILE PARKING MY BRAKE PEDAL WOULD GET SO HARD., IT WAS VERY HARD TO STEP ON IT TO STOP THE CAR. COMPUTER KEPT SAYING BRAKE ASSIST AND I NEVER THOUGHT MUCH OF IT. PROBLEM CONTINUED TO GET PROGRESSIVELY WORSE WHERE I COULD NOT EVEN STOP THE CAR. I FINALLY TOOK IT INTO THE DEALERSHIP AND THEY REPLACED THE BRAKE VACUME PUMP. THERE WERE A FEW TIMES ESPECIALLY ON HILL PARKING THAT I THOUGHT I WAS GOING TO HIT ANOTHER CAR. IT ONLY HAPPENED WHILE PARKING, TRAFFIC OR DRIVE TROUGHS AT LOW SPEEDS

WHEN TRYING TO STOP FROM A COAST, IN REVERSE OR MOVING FORWARD THE VEHICLE IS VERY HARD TO STOP, BRAKE PEDAL WILL NOT PUSH DOWN. I WAS TOLD THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED, OTHER PEOPLE WITH THIS VEHICLE HAVE HAD THE SAME ISSUE. FIRST HAPPENED IN SCHOOL PICK UP LINE COULD HAVE EASILY HIT A CHILD OR ANOTHER VEHICLE.

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 30 MPH, THE FRONT PASSENGER WHEEL DETACHED FROM THE AXLE. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE FAILURE MILEAGE WAS 40,000. *TT I PASSENGER LATER WENT TO ER FOR WORKUP DUE TO HEAD INJURY. MANUFACTURER WAS CONTACTED. UPDATED 10/15/18*JB

POWER RUNNING BOARDS INTERMITTENTLY FAIL TO OPEN/CLOSE AS DESIGNED. THE BOARDS ON EITHER VEHICLE SIDE MAY PARTIALLY/FULLY OPEN AND OR CLOSE. THIS IS A TRIPPING/FALLING ISSUE AND SEVERAL PROFESSIONAL REPAIRS TO CORRECT HAVE RESULTED IN NO CORRECTIONS TO DEFECT.

ATTACHED ARE IMAGES FROM THE IN-VEHICLE SCREEN OF OUR REAR-VIEW CAMERA AT NIGHT. WE ARE UNABLE TO SEE ANYTHING (ROW OF CARS, ROADS, DRIVEWAY, TRAFFIC, ETC) DUE TO THE LARGE RED BLURRY AREA. WE LIVE IN A RURAL AREA WITHOUT STREET LIGHTS SO THE REAR-VIEW CAMERA IS ESSENTIAL BUT THE CAMERA IS INEFFECTIVE ANYWHERE..THE CAMERA WAS CHECKED BY OUR DEALER AND FOUND TO BE "WORKING." IT WAS A DAYTIME APPOINTMENT DURING WHICH THE CAMERA IS CLEAR.. WE CONTACTED CHEVY DIRECTLY; THEIR FINAL EMAIL STATED "PER OUR DISTRICT MANAGER OF AFTERSALES, THE GLARE IS FROM THE LIGHTS/ BRAKE LIGHTS. IT HAS BEEN DETERMINED THAT THE VEHICLE IS OPERATING AS DESIGNED". SURELY A VEHICLE SHOULD NOT BE DESIGNED TO OBLITERATE NIGHT VISION DRIVING. AT NIGHT THE CAMERA IS USELESS AND POSES A SERIOUS SAFETY ISSUE. ONE IMAGE IS OUR DRIVEWAY WHICH WE CANNOT SEE UNLESS WE LOWER THE DRIVER'S SIDE WINDOW TO FOLLOW THE EDGE. THE OTHER IMAGE IS FROM OUR DRIVEWAY ONTO OUR ROAD.THE IMAGE IS THE SAME ON ANY ROAD OR LOT. CHEVROLET SEEMS CONTENT TO LEAVE THIS HAZARDOUS SITUATION AS IS AND REFUSES TO FIX OR REPLACE THE CAMERA. SURELY SOME TECHNOLOGY EXISTS TO REMEDY THIS PROBLEM. WE ARE HOPING HAT YOU CAN ACT UPON THIS.WE CANNOT EMPHASIZE STRONGLY ENOUGH HOW DIFFICULT NIGHT DRIVING IS WITH THE CAMERA AS IS. WE CAN FURNISH MORE IMAGES (PARKING LOTS, ETC) BUT THEY ARE ALL THE SAME. RAIN MAKES IT WORSE. DEPTH PERCEPTION IS NON-EXISTENT. WE ARE WILLING TO HAVE ANYONE LOOK AT OUR VEHICLE IF THAT HELPS. THE DRIVEWAY PHOTO WAS TAKEN 2/28/2018 AT 7:33 PM THE SECOND IMAGE WAS AT 7:44 PM AT THE DATE NOTED. THANK YOU.

VACUUM BOOSTER WENT COMPLETELY BAD AT 49,000 MILES THERE IS NO SAFETY RECALL ON THIS ISSUE AND THIS CAN CAUSE YOUR BRAKES TO NOT WORK, MAKES THEM EXTREMELY HARD TO PUSH EXERTING ALL YOUR STRENGTH TO GET THE BREAKS TO WORK. THE FIRST TIME THIS HAPPENED WAS WEEKS AGO AT A STOP LIGHT WHEN THE BREAKS QUIT WORKING, I NEARLY HIT THE CAR IN FRONT OF ME. I TOOK IT IMMEDIATELY TO LES SCWAB AND THEY SAID THE VACUUM BOOSTER WAS OUT AND TO TAKE IT TO THE DEALER. GM INFORMED ME THAT IT'S NOT COVERED UNDER THE WARRANTY. I HAD TO PAY OUT OF MY POCKET TO FIX AND ISSUE THAT SEVERAL PEOPLE HAVE REPORTED AND I JOINED A CLASS ACTION LAWSUIT WITH OTHER OWNERS OF 2015-2016 CHEVY SUBURBAN ALL WITH UNDER 50K MILES SOME HAD THIS ISSUE AT 20K MILES. GM IS AWARE OF THE ISSUE AND CONTINUES TO DO NOTHING ABOUT THE PROBLEM PUTTING PEOPLES LIVES IN DANGER EVERYDAY.

SOME TIME WHEN I BRAKE, THE CAR DO NOT STOP IMMEDIATELY IS SLIGHTING BEFORE STOPPING BY SHORT BRAKE, AND BACKWARD DRIVING THE CAR DO NOT WANT TO STOP AND AFTER, DRIVING AGAIN REGULARLY IS FINE I HAD THE CAR IN SERVICE THEY SAY THE CAR IS FINE...........I TOUGH MAYBE I HAVE TO RENEW THE BRAKE BUT NO BRAKE ARE FINE THIS PROBLEM BEGAN ON JANUARY 1017 UNTIL NOW, BUT IN PERIOD OF COMING AND GO I ASK THE SERVICE IS ANY RECALLS? THEY TOLD ME" SUBURBAN DO NOT HAVE ANY "RECALLS"

I HAD A VERY BAD ACCIDENT IN DEC 05, 2017 TROUGHT THE HIT , THE HIT WAS SO STRONG , AND THE AIRBAGS DID NOT OPEN FOR ME AND MY FRIEND, SHE HIT HER HEAD AND KNIE ON THE BOARD I HAD CARDIAC CONTUSION HAD TO STAY AT THE HOSPITAL POLICE WAS SURPRISE THAT THE AIRBAG DID NOT GO ON, AND THE HOSPITAL

THE VICHCLE CHEVROLET SUBURBAN LS 2016 I BOUGHT 6/26/2016 . AFTER 5,000 MILES AIR BAG LIGHT ON ALL THE TIME. THEN I WENT THE DEALER . THEY FIXED. AGAIN THE PROBLEM ACCRUE. THEY SENT AIR BAG RECAL NOTICE LETTER. THEN THEY FIXED. FOR WHILE IT WAS OK. THEN AGAIN THE AIRBAG LIGHT ON AND OFF LIKE THIS. THEN I WENT THE DEALER I SHOW THE PICTURE THE AIR BAG LIGHT IS ON ALL THE TIME. THEY SAID WE CAN NOT DO NOTHING. IF YOU WANT FIX YOU HAVE TO PAY. I TOLD THE WE BOUGHT BRAND NEW VICHCLE. I TOLD THEM YOU GUYS SOLD THE DEFECTED VICHCLE. SO THE CHARGED $134. SOME PIN BEND WE STRAIGHT. AFTER 2 DAY AGAIN AIR BAG ON PERMANENTLY. I WENT THE DEALER AGAIN THEY SAID SOMETHING. I WAS NOT HAPPY I BOUGHT THIS VICHCLE. MY HUSBAND AND DEALER SO MANY TIME LOTS OFF ARGUMENTS. THE DEALER DON'T WANT LISTEN. WE CALLED GM COMPANY. THEY ALSO DIDN'T NOT CARE ABOUT US.THE OTHER PROBLEM BACK SEAT REAR PASSENGER SEAT AGASMENT BROKEN. WE FIGHT WITH THEM THEY CHANGED. AFTER MONTH AGAIN IT WAS BROKEN. AGAIN I WENT THE DEALER. THEY SAID WE CAN'T DO ANYTHING. CONTACT GM THEY ALSO DIDN'T HELP. STILL THE SAME PROBLEM I HAVE. I DON'T REMEMBER WHICH MONTH IT'S START. I THINK JANUARY MIDLE OF THE MONTH. THE DEALER SHIP HAVE A EVIDENCE.

TWO OF MY FOUR CONTINENTAL CROSSCUT LX 20 DOT A321 WBDE 2516 BLEW OUT WHILE DRIVING. JUNE 21, 2017 GOING STRAIGHT ON A RESIDENTIAL ROAD AT 25 MPH AND ON OCTOBER 18, 2017 SLOWING DOWN ON HIGHWAY TO EXIT A RAMP GOING 55MPH. BOTH INSTANCES THE DEALERSHIP CLAIMS I HIT SOMETHING WHICH CAUSED THE TIRE TO BLOW OUT. I HAVE OWNED FOR SUBURBANS AND HAVE NEVER HAD A TIRE BLOW OUT UNTIL PURCHASING THIS CAR IN JULY OF 2016.