2016 CHEVROLET SUBURBAN Complaints

TWO OF MY FOUR CONTINENTAL CROSSCUT LX 20 DOT A321 WBDE 2516 BLEW OUT WHILE DRIVING. JUNE 21, 2017 GOING STRAIGHT ON A RESIDENTIAL ROAD AT 25 MPH AND ON OCTOBER 18, 2017 SLOWING DOWN ON HIGHWAY TO EXIT A RAMP GOING 55MPH. BOTH INSTANCES THE DEALERSHIP CLAIMS I HIT SOMETHING WHICH CAUSED THE TIRE TO BLOW OUT. I HAVE OWNED THREE SUBURBANS AND HAVE NEVER HAD A TIRE BLOW OUT UNTIL PURCHASING THIS CAR IN JULY OF 2016.

DRIVING DOWN A RESIDENTIAL ROAD WHEN TIRE BLEW OUT. DEALERSHIP CLAIMS I HIT SOMETHING WHICH CAUSED THE TIRE TO BREAK APART.

DRIVING ON A HIGHWAY AND SLOWING DOWN TO EXIT OFF THE HIGHWAY WHEN MY CAR STARTED SHAKING AND I REALIZED I HAD A FLAT TIRE FOR THE SECOND TIME IN FOUR MONTH. DEALERSHIP CLAIMS I HIT SOMETHING WHICH CAUSED THE TIRE TO BREAK APART.

EXCESS PLAY AT DIFFERENTIAL CAUSING CLUNKING NOISE WHEN SHIFTING INTO GEAR, WHEN GIVING GAS AFTER LETTING GO OF GAS PEDAL AT CRUISING , AND WHEN SLOWING DOWN WITHOUT BREAKING.

WINDSHIELD WASHER SYSTEM ONLY SPRAYS THE VERY BOTTOM OF WINDSHIELD AND CLEANS THE BOTTOM OF THE WINDSHIELD COMPLETELY SMEARING THE REMAINING PORTION MAKING IT DIFFICULT IF NOT IMPOSSIBLE TO DRIVE AND SEE THE ROAD AND OBJECTS CAUSING A SIGNIFICANT SAFETY ISSUE FOR OCCUPANTS OF THIS VEHICLE AS WELL AS THE TRAVELING PUBLIC. I FOUND THIS DEFECT WHILE TRAVELING AT HIGHWAY SPEEDS. I ATTEMPTED TO INCREASE SPEED TO NO AVAIL. IVE MADE SEVERAL INQUIRIES TO THE DEALERSHIP AND TO CORPORATE WITH NO RESOLUTION OR SUGGESTIONS. THE DEALERSHIP DID BRING A SAME TYPE VEHICLE, YEAR AND MODEL, AND PLACED IT ALONG SIDE MY VEHICLE AND THE WINDSHIELD WASHER SYSTEM OPERATE IDENTICAL TO MINE. THIS DEFECT WAS REPORTED TO THE DEALERSHIP SHORTLY AFTER I PURCHASED. ALL DOCUMENTATION IS IN DEALER AND CORPORATE COMPUTORS.

SINCE PURCHASE, OUR VEHICLE HAS BEEN TOWED INTO THE DEALERSHIP BECAUSE IT WOULD NOT TURN OFF AND WE HAD TO DISCONNECT THE BATTERY. THE VEHICLE DID THAT 2 MORE TIMES AFTER BEING TOWED IN. IT HAS HAD NEW MOTOR MOUNTS, NEW ROTARS, AND HAS BEEN IN A GM SERVICE CENTER 16 TIMES. THE MOST RECENT INCIDENT WAS WHEN THE VEHICLE DIED ON A HIGHWAY WITH 2 CHILDREN IN THE CAR. PLEASE SEE ATTACHED WORK HISTORY FOR THE VEHICLE

CAR SHAKES AT SPEEDS OVER 65MPH WITH NO SOLUTION FROM DEALER OR CHEVROLET AFTER MULTIPLE TRIPS TO DEALER FOR A PERMANENT REPAIR. OR RESPONSE FROM CHEVROLET CUSTOMER SERVICE

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND BEGAN TO SHAKE. THE VEHICLE WAS TOWED TO ED BOZARTH CHEVROLET OF LAS VEGAS, NEVADA WHERE IT WAS DIAGNOSED THAT THE FUEL LINE VAPOR LOCK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. BOTH THE DEALER AND THE MANUFACTURER ADVISED THE CONTACT TO USE "91 OCTANE FUEL ONLY" IN THE VEHICLE. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE.

I CONSTANTLY HAVE TO TURN THE STEERING WHEEL (ADJUSTING) FROM SIDE TO SIDE IN ORDER TO MAINTAIN A STRAIGHT DIRECTION, EVEN WHEN THE ROAD IS STRAIGHT. IT IS ESPECIALLY NECESSARY WHEN DRIVING ON HIGHWAYS. THE ONLY TIME I DON'T HAVE TO CONSTANTLY CORRECT THE STEERING IS WHEN THERE IS A CONSTANT SIDE WIND FROM ONE SIDE. IT IS AS IF I'M DRIVING A HIGH MILEAGE VEHICLE WITH WORN STEERING COMPONENTS. THE ISSUE HAS PERSISTED FROM DAY ONE WHEN THE VEHICLE WAS BOUGHT NEW. THIS IS MY FOURTH SUBURBAN, AND THE FIRST TIME I HAVE THIS ISSUE. I HAVE BEEN INFORMED THAT THE FIRST THREE SUBURBAN'S HAD HYDRAULIC P/S; AND THAT THIS SUBURBAN HAS ELECTRONIC P/S. I HAVE COMPLAINED TO THE DEALERSHIP MULTIPLE TIMES, AND BEEN TOLD THERE IS NOTHING THEY CAN DO ABOUT IT. I HAVE ALSO REPORTED IT TO GM UNDER CASE NUMBER 8-3065886402.

I HAVE EXPERIENCED MY RADIO AND STEERING CONTROLS FAIL TO RESPOND TO TOUCH, DISCONNECT FROM PHONE CALLS, MY CRUISE CONTROL HAS STOPPED WORKING ON SEVERAL OCCASIONS AND IS NOW INTERMITTENT. THE VEHICLE'S LANE DEPARTURE ASSIST IS INTERMITTENT AS WELL.