2005 CHEVROLET SUBURBAN Complaints

VEHICLE WAS IN SHOP ONE TIME ALL READY BECAUSE AIR BAG LIGHT CAME ON. TOOK IN FOR SERVICE THEY SAID LOOSE GROUND ALL FIXED. THEN ON 9/11/2006 I WAS INVOLVED IN AN ACCIDENT. A DRIVER FAILED TO YIELD WHILE MAKING A LEFT TURN. I HIT HIM BROAD SIDE AT 45 MILES PER HOUR. SMASHED FRONT END OF MY VEHICLE, SMASHED THE SIDE OF HIS VEHICLE IN BUCKLING HIS DASH AND HIS VEHICLE FLIPPED ON ITS SIDE. MY AIR BAGS DID NOT DEPLOY ON THE VEHICLE. I CONTACTED GM AND THEY SAID EVERYTHING IS OK, THEY SENT OUT A PERSON TO INVESTIGATE AND HE STATES THAT EVERYTHING IS OK. BUT AT THE SCENE OF THE ACCIDENT EVERY POLICE OFFICER DID NOT BELIEVE ME WHEN I TOLD THEM THE AIR BAGS DID NOT DEPLOY, NOR DID THE PARAMEDIC, THEY HAD TO GO LOOK FOR THEMSELVES AND SEE BECAUSE THEY THOUGHT THAT THEY SHOULD HAVE GONE OFF. I HAVE PICTURES OF BOTH VEHICLES IF YOU SHOULD NEED THEM. I FEEL THERE IS A SAFETY DEFECT. *NM

DT*: THE CONTACT STATED THAT THE VEHICLE WAS BUILT WITH WATER INSIDE THE TRANSMISSION. THE SERVICE DEALER DETERMINED IT WAS RAIN WATER. THE TRANSMISSION WAS CLEANED AND COMPLETELY RESEALED. A COWL WATER DEFLECTOR WAS ADDED TO SOLVE THIS ISSUE IN THE FUTURE. UPDATED 9/18/2006 - *NM

DT*: THE CONTACT STATED WHILE DRIVING 50 MPH ON A DRY HIGHWAY IN A PASSING SITUATION, A LIGHT STATING "REDUCED ENGINE POWER" ILLUMINATED IN THE VEHICLE. THE VEHICLE LOST A MAJORITY OF THE ENGINE POWER, AND THE TACHOMETER WOULD NOT PASS 1200 RPMS. THE VEHICLE WAS NOT IMMEDIATELY TAKEN IN FOR SERVICE.

DT*: THE CONTACT STATED WHILE BEING ON AN INCLINE AND WITH THE GEAR SHIFTER IN DRIVE THE VEHICLE ROLLS BACK IF THE BRAKES ARE NOT APPLIED. UPON INSPECTION THE DEALERSHIP DETERMINED THIS IS THE WAY THE VEHICLE WAS DESIGNED. UPDATED 4/14/2006 - *NM

STEERING WHEEL. WHEN I START MY VAN IT WANTS TO KEEP TURNING OVER. AND WHEN IT FINALLY STARTS, THE STEERING WHEEL LOCKS UP. THE CAR LOT THAT I BOUGHT IT FROM SAYS THERE'S NOTHING THAT THEY CAN FIND THAT WOULD CAUSE THIS PROBLEM. BUT IT KEEPS ACCRUING. THIS HAS NOTHING TO DO WITH THE DEALER. THEY DIDN'T MAKE MY VAN, GM MOTORS DID. I WANT TO MAKE IT CLEAR THAT THE DEALERS SERVICE DEPARTMENT WAS GREAT.*JB

DT*: THE CONTACT STATED THAT THE 2005 CHEVROLET SUBURBAN HAS NO QUICK EXIT FROM THE THIRD SEAT AND THE TAILGATE. IT TAKES TOO MUCH FORCE TO OPEN FROM THE INSIDE. THE VEHICLE IS SO LONG THE SIDE VIEW MIRRORS DO NOT SHOW THE ROAD VERY WELL EVEN AFTER ADJUSTMENTS ARE MADE. THE BRAKES ON THE VEHICLE TAKE TOO MUCH FORCE TO STOP THE VEHICLE IN AN EMERGENCY. LASTLY, THE PICKUP ON THE TRANSMISSION IS SLUGGISH WHICH IS A CONCERN IN EMERGENCY CONDITIONS WHEN ACCELERATING FROM A STOPPED POSITION. THE CONTACT SPOKE WITH THE DEALER, AND WAS REFERRED TO THE MANUFACTURER BECAUSE ALL ISSUES ARE WITH THE DESIGN OF THE VEHICLE.*AK

THIS IS A PRE-CAUTIONARY COMPLAINT AS A RESULT OF MY SHOCK REGARDING GM'S 8.1L ENGINE IN THE SUBURBANS. ALSO WOULD APPLY TO SILVERADO HD AS WELL. THE VEHICLE IS USING EXCESSIVE OIL WHICH TO MY SURPRISE GM SAYS IS NORMAL. OIL USAGE IS 1.25 QTS PER 2000 MILES AND GM INDICATED THAT THE VEHICLE COULD USE AS MUCH AS 1QT PER 1000 MILES (ASSUMING 10 MILES TO THE GALLON). THE CONCERN IS REGARDING EMISSIONS DURABILITY AND INDIRECT FAILURES AS A RESULT OF THIS OIL LOADING INTO THE EXHAUST AND CATALYTIC CONVERTER. GM WOULD NOT PROVIDE DETAILS TO ME BUT, INDUSTRY NORMS ARE ASSUMING WORST CASE 1/2 OF THIS LEVEL OF EXPECTED OIL USAGE. GM WAS UNCONCERNED AND HAS A BULLETIN FOR THEIR DEALERS STATING THIS. I FEEL THIS SHOULD BE INVESTIGATED BOTH FROM A SAFETY STANDPOINT FOR POTENTIAL ENGINE FAILURE AND FOR EMISSIONS DURABILITY AND ENVIRONMENTAL COMPLIANCE. *JB

CONSUMER 2005 CHEVY SUBURBAN NAVIGATION GIVES INCOMPLETE DATA. *TS THE DEALER SUGGESTED TO THE CONSUMER THAT HE BORROW THE LATEST VERSION DVD VERSION 4.1 TO SEE IF THE SITUATION IMPROVES. *JB

ON TWO OCCASIONS MY 2005 SUBURBAN HAS STAYED ON CRUISE CONTROL EVEN AFTER TURNING OFF CRUISE CONTROL. MY VEHICLE KEPT A CONSTANT SPEED AT WHICH IT WAS SET WHEN I HAD THE CRUISE CONTROL ON. THIS HAS OCCURRED ON FLAT HIGHWAYS. I WAS NOT DESCENDING. *JB

WHILE DRIVING OUR 2005 SUBURBAN ON THE INTERSTATE, THE CHECK TIRE PRESSURE INDICATOR CAME ON AND IMMEDIATELY THE BACK END BECAME SQUIRRELLY. PULLING TO THE SIDE OF THE ROAD, THE PASSENGER SIDE REAR TIRE WAS COMPLETELY BLOWN AT THE SIDEWALL. THE TREAD CAUGHT ONTO THE WHEEL WELL FLARE, CAUSING ABOUT $500 IN DAMAGE TO THE VEHICLE. THE TIRE WAS ORIGINAL EQUIPMENT ON THE SUBURBAN, A P265/70R16 FIRESTONE WILDERNESS RADIAL. THE VIN NUMBER ON THE SUBURBAN IS [XXX]. THE TIRES HAD ABOUT 12,000 MILES OF USAGE WHEN THE BLOWOUT HAPPENED. I CONTACTED GM (SERVICE REQUEST CLAIM #[XXX]) AND HAD THE SERVICE MANAGER AT JOHN SERETTI CHEVROLET IN MOON, PA INSPECT THE TIRE. HE COULD FIND NO PUNCTURES, FOREIGN OBJECTS OR OTHER EVIDENCE OF EXTERNAL DAMAGE TO THE TIRE. GM REVIEWED THIS AND INFORMED ME THAT THEY DID NOT HAVE ENOUGH INFORMATION TO DECLARE A DEFECT, SO THEY REFERRED ME TO THE TIRES MANUFACTURER, FIRESTONE. THE FIRESTONE SHOP IN MOON, PA ALSO COULD NOT FIND ANY PUNCTURE OR EXTERNAL DAMAGE. THE MANAGER THERE SAID THE BLOWOUT COULD HAVE HAPPENED FOR ANY NUMBER OF REASONS OTHER THAN A DEFECT AND TRIED TO SUGGEST THAT IT HAD BEEN DRIVEN WITH TOO LITTLE TIRE PRESSURE. THAT CANNOT BE THE CASE. THE TIRES HAD BEEN ROTATED AND THE AIR PRESSURE CHECKED BY THE DEALERSHIP WITHIN THE PREVIOUS MONTH AND THE VEHICLE IS EQUIPPED WITH AN AIR PRESSURE SENSOR THAT WARNS OF DROPS. THAT SENSOR WENT OFF AT THE SAME TIME THE TIRE BLEW. FIRESTONE SOLD US A REPLACEMENT TIRE AT A PRORATED COST BASED ON THE USAGE FROM THE ORIGINAL. *JB UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)