2003 CHEVROLET SUBURBAN Complaints

2003 CHEVY SUBURBAN WITH SPEEDOMETER PROBLEMS. CONSUMER STATES SHE RECEIVED A NOTICE FOR A VOLUNTARY REPAIR BUT THE VEHICLE HAD TOO MANY MILES ON IT. CONSUMER IS VERY UPSET THAT THERE WAS NOT A RECALL FOR THIS REPAIR. *KB THE CONSUMER STATED FOR OVER 3 YEARS, SHE HAS HAD AN INTERMITTENT PROBLEM WITH THE SPEEDOMETER. *JB

THE ISSUE STARTED WITH THE DRIVERS MEMORY SEAT NOT REMEMBERING THE SEAT POSITION AND THE EASY EXIT PUSHED THE SEAT FORWARD IN TO THE STEERING WHEEL INSTEAD OF BACK. THEN CAME THE ISSUE WITH THE SPEEDOMETER. I RECEIVED THE LETTER IDENTIFYING THIS PROBLEM HOWEVER LIKE SO MANY OTHER PEOPLE MY VEHICLE HAS MORE THAN 70,000 MILES AND ALTHOUGH IT HAS BEEN IDENTIFIED AS A PROBLEM GM WILL NOT CONSIDER IT A RECALL AND I WOULD HAVE TO PAY TO HAVE IT FIXED. THIS IS OBVIOUSLY A WIDE SPREAD PROBLEM THAT GM SHOULD FIX FREE OF CHARGE NO MATTER THE MILEAGE. MY HUSBAND ALSO HAS THE SAME ISSUE WITH HIS 2005 3/4 TON SILVERADO. *TR

THE SPEED ODOMETER STICKS, CHEVY WILL ONLY REPLACE CARS LESS THAN 7 YRS OR UNDER 70,000 MILES. THEY CLAIM THAT THIS IS NOT A RECALL. MY CAR HAS 108,000 MILES AND IS NOT ELIGIBLE FOR THE REPAIR. THE CHEVY CUSTOMER SERVICE MANAGER CLAIMS THAT IT IS NOT A SAFETY ISSUE AND THEY ARE VOLUNTARY REPLACING CARS WITHIN THE 7 YRS 70,000 MILES . IF MY CAR IS SPEEDING IN A SCHOOL ZONE AND HITS A CHILD BECAUSE I AM GOING TO FAST I WOULD SAY THAT IT IS A SAFETY ISSUE. IF THE SPEED LIMIT IS 45 MILES AROUND A CURVE AND MY SPEED ODOMETER IS NO CORRECT I COULD FLIP MY CAR. I WOULD CALL THIS A SAFETY ISSUE. THIS IS NOT ABOUT THE MONEY BUT THE SAFETY OF THE CONSUMER. WE NEED TO PUT THE PUBLIC SAFETY FIRST. *TR

MY 2003 CHEVROLET SUBURBAN HAS DEVELOPED A CONDITION WHERE THE SPEEDOMETER HAS BECOME INOPERATIVE. THE READINGS ARE VERY INACCURATE. FOR EXAMPLE, WHILE TRAVELING AT LOW, IN TOWN SPEEDS, THE SPEEDOMETER WILL HAVE READINGS IN THE 60S, 70S' AND 80S. WHILE IN THE PARK POSITION, THE SPEEDOMETER WILL READ 55MPH. I CONSIDER THIS TO BE A SAFETY ISSUE BECAUSE THE DRIVER HAS NO IDEA HOW FAST OR SLOW THE VEHICLE IS GOING. WITHOUT A SENSE OF SPEED, THE DRIVER (MY WIFE, OR I) MAY UNKNOWINGLY GO MUCH FASTER, OR SLOWER THAN THE POSTED SPEED LIMITS ALLOW. THE MAKER OF THE VEHICLE, GENERAL MOTORS IS AWARE THAT THIS IS A WIDE SPREAD PROBLEM, AS I HAVE RECEIVED A LETTER FROM THE GENERAL DIRECTOR OF GENERAL MOTORS STATING THAT THIS COULD HAPPEN TO MY 3003 CHEVROLET SUBURBAN. GENERAL MOTORS HAS EVEN OFFERED TO PROVIDE OWNERS WITH A SPECIAL COVERAGE THAT EXTENDS THE WARRANTY ON THE INSTRUMENT PANEL CLUSTER FOR THE CONDITION DESCRIBED ABOVE, AS LONG AS THE VEHICLES AGE AND MILEAGE FALLS WITHIN CERTAIN PARAMETERS. THOSE PARAMETERS ARE THE MAIN REASON FOR MY COMPLAINT. THOSE PARAMETERS ARE 1) 7 YEARS OF THE IN SERVICE DATE, AND 2) 70,000 MILES, WHICH EVER OCCURS FIRST. MY CLAIM TO HAVE THE INSTRUMENT CLUSTER IN MY VEHICLE REPAIRED UNDER THE SPECIAL COVERAGE WAS DENIED ON 2/6/08 BECAUSE THE MILEAGE OF MY VEHICLE WAS 89,000 MILES AT THE TIME OF MY REQUEST. I BELIEVE THAT THIS IS A LARGE SCALE SAFETY PROBLEM THAT WARRANTS A RECALL BY GENERAL MOTORS RATHER THAN AN EXTENSION OF WARRANTY WITH UNREASONABLE MILEAGE PARAMETERS. *TR

THE INSTRUMENT CLUSTER ON MY VEHICLE QUIT WORKING WHEN MY 2003 CHEVY SUBURBAN HAD ABOUT 48600 MILES ON IT. I CONTACTED A FRIEND WITH A DEALERSHIP AND HE TOLD ME IT WAS A COMMON PROBLEM AND WIULD COST ABOUT $500 TP GET IT FIXED. I RECENTLY RECEIVED THE RECALL LETTER BUT NOW HAVE TOO MANY MILES TO QUALIFY. *CN

TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. WHENEVER THE VEHICLE IS DRIVEN, THE SPEEDOMETER FREEZES AND DISPLAYS INACCURATE READINGS. THE VEHICLE WAS TAKEN TO THE DEALER ONCE. THERE IS A CUSTOMER REIMBURSEMENT, BUT THE VEHICLE EXCEEDS THE MILEAGE REQUIREMENT. THE CURRENT MILEAGE WAS 120,000 AND FAILURE MILEAGE WAS 90,000. UPDATED 4/29/08 *CN

SPEEDOMETER FAILURE: SPEEDOMETER CALIBRATION ERROR RESULTING IN INCORRECT SPEED LEVEL. *TR

TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT CONTROL PANEL FAILED, AND THE FUEL GAUGE BECAME INOPERATIVE AND DISPLAYED INACCURATE READINGS. THE DEALER STATED THAT BECAUSE THE VEHICLE EXCEEDED 70,000 MILES, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 54,000 AND CURRENT MILEAGE WAS 96,000.

SPEEDOMETER HAS ERRATIC OPERATION. SHOWS A SPEED OF 70 MPH WHEN ACTUALLY GOING 56. PARKED IN DRIVEWAY SHOWS SPEED OF 35 MPH. *TR

1. 2003 SUBURBAN Z71 , RATTLE AND CLUNK IN STEERING COLUMN, NOTHING LOOSE IN THE STEERING JUST CLUNKING NOISE WHILE DRIVING. THE STEERING SHAFT HAS BEEN REPLACED 3 TIMES. 2. SECOND ROW MIDDLE SEAT BELT FAILED TO RETRACT AND UNABLE TO FASTEN BELT WITHOUT FORCE. CORRECTED 3. LATCHES LOCATED ON THE BACK OF THE SECOND ROW SEATS TO HOLD UP THE THIRD ROW FLOOR BOARDS WHEN USING THIRD ROW HAVE BROKEN NUMEROUS TIMES (LATCHES ARE PLASTIC WHICH MAKES NO SENSE) 4. PAINT ON THE REAR BUMPER AND LEFT BY GAS TANK FILL RUSTED (THIS WAS CORRECTED) 5. DRIVER SEAT MOTOR RUNS AFTER VEHICLE TURNED OFF. THIS HAS BEEN BROUGHT TO THE DEALERS ATTENTION MANY TIMES AND THEY WERE UNABLE TO DUPLICATE PROBLEM. 6. REAR ACCESS DOOR WEATHER STRIPING STRETCHED. 7. TRUCK FAILED TO START FOR NUMEROUS REASONS OTHER THEN DEAD BATTERY. FUEL TANK PUMP MODULE WENT BAD. CRANK SHAFT POSITION SENSOR WENT BAD. THE MOST RECENT OF 1/20/07 HAS NOT YET BEEN DETERMINED. THIS IS A MAJOR PROBLEM AS THE TRUCK IS NOT RELIABLE. INFACT MY 1994 FORD EXPLORER IS MORE RELIABLE THEN THIS TRUCK PROBLEMS BEGAN IN 2003, STARTING WITH 2ND ROW SEAT BELT ISSUES 8. EXCESSIVE SQUEAKING FROM FRONT END, NUMEROUS COMPLAINTS MADE TO DEALER, BELTS REPLACED AND PULLEYS CLEANED SEVERAL TIMES THEN PULLEYS READJUSTED. 9. LEFT REAR DOOR FAILED TO OPEN. *TR