2007 CHEVROLET SUBURBAN Complaints

I FIND IT INTERESTING THAT THERE ARE SO MANY COMMENTS ABOUT BURNING OIL ON THE SUBURBAN. I BOUGHT THIS CAR NEW IN 2007 WITH 0 MILES. IN 2011 WHEN HAD MY USUAL OIL CHANGED AND NOTICED THAT WITHIN 1 MONTH MY INDICATOR CAME ON THAT THE OIL WAS LOW AND TO ADD OIL. I WENT BACK TO THE LOCATION WHERE I HAD IT CHANGED AND COMPLAINED THAT THEY DIDN'T PROPERLY FILL THE OIL. THE ARGUED THAT THEY DID AND I WAS WRONG. THEY THEN PUT 2 QUARTS IN AND I WENT ON MY WAY. A MONTH LATER, AGAIN, THE SAME ISSUE. I TOOK THE CAR TO THE CHEVROLET DEALER WHERE WE PURCHASED IT AND THEY SAID THAT THE REASON THE CAR WAS BURNING OIL WAS BECAUSE I SHOULD USE A DIFFERENT WEIGHT OF OIL DURING THE HOT TEXAS SUMMER MONTHS. EVER SINCE THIS TIME MY CAR BURNS OIL NO MATTER WHAT TYPE OF OIL I PUT IN. NO MATTER WHAT TIME OF YEAR - HOT OR COLD. I KEEP EXTRA QUARTS IN THE BACK FOR EMERGENCIES. WHEN I START THE ENGINE ON MOST DAYS, BUT NOT ALL DAYS, A WHITE PUFF OF SMOKE COMES FROM THE EXHAUST. THE DEALER INSISTS THAT THERE IS NOTHING WRONG. IT'S OBVIOUS BASED ON OTHER CONSUMER COMMENTS THAT THIS IS A MANUFACTURER'S DEFECT. AT ABOUT 100K THE TIRE SENSOR WENT AND NOW AT 113K ANOTHER TIRE SENSOR IS GONE AS WELL AS THE DRIVER SIDE AUTOMATIC DOOR LOCKS. TYPICALLY WHEN I TAKE MY CAR TO THE DEALER TO BE FIXED IT RUNS AT LEAST $1000. I WAS PLANNING FOR THIS CAR TO LAST AT LEAST ANOTHER 50K MILES. WE'LL SEE... *TR

OIL CONSUMPTION - AFTER ADVISING TERRY LABONTE CHEVROLET (GREENSBORO, NC) OF OIL CONSUMPTION ISSUES FROM 60K THRU 99K AND FORMER DIAGNOSTICS COMPLETED BY COLLINS CHEVROLET (MT. AIRY, NC) @ 55K 59K & 60K GM IS UNWILLING TO MAKE REPAIR UNDER WARRANTY AT 121K STATING THAT NO NOTES WERE RECORDED OF INCIDENTS UPON PRIOR NOTIFICATION. DEALERSHIP STATED REPAIR REQUIRE PISTON REBUILD FOR $5100 GM REP APPROVED REPAIR FOR $1365. GM CUST CARE UNWILLING TO COVER REPAIR AND HAS DISREGARDED PRIOR DOCUMENTATION OF COMPLAINT AT 55K, 59K, & 60K. DEALERSHIP ARE AWARE OF PROBLEMATIC 5.3 STATING UPON DESCRIPTION OF ISSUE WITHOUT REVIEW OF RECORDS THAT VEHICLE IS 07. *TR

WE WERE DRIVING HOME WHEN A PERSON RAN A RED LIGHT AND HIT US. WE WERE CROSSING AN INTERSECTION ABOUT 15 MILES AN HOUR AND THEY HIT THE FRONT PART OF OUR SUBURBAN. EVERYTHING WAS DAMAGED THE HOOD , AND EVERYTHING INSIDE THE HOOD SUSTAINED DAMAGE. THERE WAS A LIQUID THAT WAS LEAKING BUT I AM UNAWARE OF THE SUBSTANCE. THE PERSON THAT HIT US MUST HAVE BEEN GOING ABOUT 40-60 MILES AN HOUR. AFTER THEY FLED THE SEEN POLICE MENTIONED THAT THEIR AIR BAGS WERE DEPLOYED. MY CONCERN WAS WHY OUR AIR BAGS DID NOT DEPLOY AS WELL. MY DAUGHTER AND I BOTH HIT OUR HEADS ON OUR SIDE WINDOWS. MY SON HAD SLIGHT INJURY MOSTLY FROM THE SEATBELT. MY SONS DOOR HAD TO BE OPENED FROM THE POLICE OFFICER ON THE SCREEN. MY BIGGEST CONCERN WAS ABOUT THE AIRBAGS AND ALSO THE ONSTAR DID NOT WORK AS WELL. *TR

THE EXTERIOR DOOR HANDLES PULL OUT OF THE CAR BODY ON MY 2007 CHEVY LTZ SUBURBAN.. THE DESIGN APPEARS TO USE PLASTIC PLUGS THAT EITHER BREAK APART OR DETERIORATE, CAUSING THE DOOR HANDLES TO BREAK LOOSE WHEN GRABBED AND PULLED TO OPEN THE DOORS. MY HANDLES HAVE ALL BROKEN LOOSE AT THE FORWARD END OF THE HANDLE, WITH THE REAR END REMAINING ATTACHED. THIS HAS HAPPENED MULTIPLE TIMES, THE FIRST OF WHICH MAY HAVE BEEN IN 2010. I BELIEVE I INITIALLY HAD THE DRIVERS DOOR AND THE RIGHT REAR DOOR HANDLES REPLACED UNDER WARRANTY (BEFORE 3 YEAR/36,000 MILES). I BELIEVE THAT A SECOND INCIDENT HAPPENED TO THE FRONT RIGHT (PASSENGER) DOOR, POSSIBLY IN 2011, AND THE DEALER ALSO REPLACED IT WITHOUT CHARGE AS PART OF A GM ACKNOWLEDGED DEFECTIVE ITEM RECALL. RECENTLY, IN APRIL 2013, I AGAIN NOTICED THE FRONT RIGHT PASSENGER DOOR HANDLE HAD BROKEN AGAIN. I JUST HAD THE CAR IN FOR SERVICING AT THE CHEVY DEALER, HOWEVER I WAS TOLD THAT THE MANAGER STATED THAT I WOULD HAVE TO PAY (PROX $200) TO HAVE THE DOOR HANDLE REPLACED. I PAID FOR THE REPAIR AND WILL HAVE TO FILE A CLAIM WITH GM FOR REIMBURSEMENT. I HAVE SEEN MANY REPORTS ON THE INTERNET ABOUT THIS DEFECTIVE DOOR HANDLE PROBLEM ON 2007 CHEVY SUBURBANS, AS WELL AS ON SIMILAR GM VEHICLES. THE DOOR HANDLE IS A VERY POOR DESIGN THAT GM SHOULD HAVE CORRECTED, AND HAVE REPLACEMENT HANDLES PROVIDED AT NO CHARGE TO CAR OWNERS. THIS IS MY THIRD SUBURBAN GOING BACK TO 1992, ALL OF WHICH HAVE NEVER HAD ANY SERIOUS DEFECTS. I TAKE CARE OF MY SUBURBAN, AND IT LOOKS ALMOST NEW HAVING ONLY 33,800 MILES. I AM SINGLE, AND ONLY OCCASIONALLY HAVE OTHER PASSENGERS IN THE CAR, WHO MAY USE THE OTHER DOOR HANDLES. THIS MEANS THAT ALL THE DOOR HANDLES HAVE NOT BEEN USED THAT OFTEN. THERE IS OBVIOUSLY A DESIGN FLAW IN THE ATTACHMENT OF THESE DOOR HANDLES TO THE CAR BODY. THIS SHOULD HAVE BEEN CORRECTED BY GM., AND REPLACEMENTS OFFERED OWNERS. *TR

THE OIL WAS 1 1/2 QUARTS LOW AFTER ONLY 900 MILES. THEY FILLED IT UP AND AGAIN IN OCT, IT WAS 1 QUART LOW AFTER ONLY 700 MILES. I HAD A TERRIBLE FAMILY TRAGEDY IN DEC AND WAS UNABLE TO GET MY CONSUMPTION DOCUMENTED HOWEVER, I DID HAVE AN OIL CHANGE. I AM NOT SURE WHAT HAPPENED AND WHY IT WAS NOT DOCUMENTED BUT, I WAS TOLD THAT THE OIL TAG WAS "MISSING" AND THAT THEY WERE STARTING A NEW TAG. IN FEB I WENT AGAIN FOR AN OIL CHANGE. ON APRIL 15TH MY OILING CAME ON STATING MY OIL WAS LOW AND NEEDED AN OIL CHANGE. ON APRIL 16TH I NOTICED MY TRUCK START TO HESITATE AND CHUG AFTER TAKING OFF FROM A STOP LIGHT OR STOP SIGN. I THOUGH PERHAPS IT WAS BAD GAS. I USED THE REST OF THE TANK AND FILLED UP ON APRIL 18TH. ON APRIL 19TH I NOTICED IT WAS STILL HESITATING AND GETTING WORSE, NOW IT WAS NOT ONLY AFTER COMING TO A COMPLETE STOP, IT WAS RANDOM AND MORE FREQUENT. THE MORNING OF APRIL 20TH I CALLED AL SERRA AND TOLD THEM I WAS SCARED AND FELT LIKE IT WAS A DANGER TO DRIVE MY 5 CHILDREN AROUND IN FEAR THAT WE WOULD LOSE POWER ON THE HIGHWAY OR GETTING ON THE HIGHWAY OR IN THE MIDDLE OF AN INTERSECTION. THE SERVICE REP STATED THEY COULD NOT GET MY TRUCK IN UNTIL TUESDAY. I WAS NOT HAPPY WITH THAT ANSWER AND VISITED A LOCAL MECHANIC. UPON MY ARRIVAL I TOLD MY MECHANIC THAT MY CAR WAS HESITATING AND LOSING POWER. THE MECHANIC TEST DRIVE THE VEHICLE AND CAME BACK TO TELL ME THE OIL WAS BONE DRY. HE STATED THAT IF I HAD DRIVEN MUCH FURTHER, THE ENGINE WOULD HAVE SEIZED. HE WANTED ME TO HOW THE VEHICLE TO AL SERRA E NO HELP AND STRANDED WITH MY 5 CHILDREN. NOW, THIS HAS BEEN AN ONGOING PROBLEM SINCE JANUARY OF 2012. OF COURSE, MY FACTORY WARRANTY HAS NOW RUN OUT AND IT IS 3 MONTHS PAST THE WARRANTY OF THE REPAIRS THAT WERE MADE. HOWEVER, THE ONGOING PROBLEM WAS DOCUMENTED PRIOR, MUCH PRIOR, TO THE REPAIR WARRANTY RUNNING OUT. OIL CONSUMPTION GM IGNORING PROBLEM. *TR

WHILE DRIVING THE CAR LOGS GO UP AND DOWN, THE STABILITY CONTROL AND PARK ASSIST LIGHTS FLASH AS WELL AS THE IN DASH AUDIO SYSTEM. THE CAR LOOSES POWER. SCARED OF WHAT WILL HAPPEN ON THE HIGHWAY. *TR

MY DASH BEGAN WITH A SMALL CRACK ON THE LEFT SIDE OF THE TOP OF THE AIRBAG. WE THEN HAD A VERY LONG CRACK ON THE DRIVER'S SIDE OVER THE HUMP. I TOOK THE CAR TO THE CHEVROLET DEALERSHIP I BOUGHT IT FROM AND THEY SAID IT WAS NOT UNDER MY WARRANTY AND THAT I WOULD HAVE TO PAY OUT OF POCKET. ABOUT 6 MONTHS AGO ANOTHER LONG CRACK ON RIGHT SIDE OF AIRBAG DEVELOPED. AIRBAG IS PARTIALLY EXPOSED AND I FEEL IT IS A SAFETY CONCERN. AFTER DOING SOME RESEARCH, IT SEEMS THIS IS AN EXTREMELY COMMON PROBLEM IN THESE AUTOMOBILES. THERE'S EVEN A FACEBOOK GROUP COMPLAINING OF THIS COMMON PROBLEM! *TR

TRANSMISSION STOPPED WORKING WHILE DRIVING HAD BEEN SLIGHT VIBRATION SEVERAL MONTH PRIOR WHICH WAS REPORTED TO DEALER-HE SAID WHEEL BALANCE-DID NOT HELP ONLY 1ST AND 2ND GEAR WORKED. LOCAL DEALER QUOTED $2,800 TO REPLACE. DEALER HAD THE CAR FOR OVER A MONTH.GM OFFERED TO PAY 45%. I WOULD PAY $1540. WHEN PICKED UP CAR I HAD TO PAY $2300! TOLD THE WARRANTY FROM GM CAUSED THE PRICE TO GO UP. THE CAR STILL HAS A VIBRATION. A CAR WITH 80,000 MILES SHOULD NOT NEED A NEW TRANSMISSION. *TR

WHILE DRIVING VEHICLE, HEARD A LOUD NOISE-- THOUGHT INITIALLY A ROCK HAD HIT WINDSHIELD. WHEN STOPPED VEHICLE, NOTICED THAT THE DASH HAD CRACKED AT BOTH FRONT EDGES OF AIRBAG ON PASSENGER SIDE OF DASH. WENT TO LOCAL CHEVY DEALERSHIP SHORTLY AFTERWARDS, WAS TOLD NO WARRANTY AS VEHICLE PAST 36K MILEAGE LIMIT. I INQUIRED AS TO SAFETY OF THESE CRACKS, ASKING WHAT MIGHT HAPPEN IF AIRBAG DEPLOYED AND "PIECES OF DASH WERE PROJECTED AT PASSENGERS". DEALER INDICATED NOTHING THEY COULD DO. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO A TRANSMISSION SPECIALIST FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FAILURE WAS NOT A COMMON PROBLEM AND THAT THEY COULD PROVIDE NO ASSISTANCE. THE FAILURE MILEAGE WAS 138,000.