2007 CHEVROLET SUBURBAN Complaints

MY VEHICLE USES 1 QT OF OIL EVERY 2000 MILES RIGHT NOW, IT WAS EVERY 4,000. SO THE PROBLEM SEEMS TO BE GETTING WORSE. WHEN I SHARED THIS WITH THE SERVICE DEPARTMENT AT BOTH CHEVROLET AND CHEVROLET, THEIR RESPONSE WAS THAT MY ISSUE WAS STILL WITH IN SPECIFICATIONS. I DIDN'T REALIZE THAT OIL CONSUMPTION WAS ACCEPTABLE. GM, INSTEAD OF FIXING THE PROBLEM APPEAR TO BE IGNORING IT. I HAVE AN 06 CHEVY SILVERADO THAT HAS NEVER USED A QT OF OIL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

ON TWO OCCASIONS AN ERROR MESSAGE THAT READ "SERVICE 4 WHEEL DRIVE" APPEARED ON THE DISPLAY. I MENTIONED THIS TO THE SERVICE DEPARTMENT WHILE THERE FOR AN OIL CHANGE, AND WAS TOLD THAT EVERYTHING CHECKED OUT OKAY, AND THAT I SHOULD DRIVE THE VEHICLE IN 2WD, NOT AUTO. ALSO, I HAVE BEEN HAVING A TRANSMISSION SLIPPAGE ISSUE THAT STARTED BETWEEN 50,000 MILES AND 58,000 MILES AND WAS VERY SPORADIC. WHEN STARTING FROM A DEAD STOP (STOP LIGHT FOR EXAMPLE), THE TRANSMISSION WOULDN'T ENGAGE AS I PRESSED THE ACCELERATOR. AFTER 10 TO 15 SECONDS OF PRESSING MY FOOT ON THE ACCELERATOR, THE TRANSMISSION WOULD FINALLY ENGAGE AND THE VEHICLE WOULD MOVE SLOWLY WITH THE ENGINE REVVING. I MENTION THIS TO THE DEALER WHEN THE VEHICLE HAS APPROXIMATELY 58,000 MILES AND I'M TOLD THAT THEY WILL NEED TO KEEP THE VEHICLE FOR A FEW HOURS AND THERE IS A COST OF $120 PLUS TAX TO PERFORM DIAGNOSTIC TESTING. AS MY SCHEDULE DID NOT ALLOW FOR THIS THAT DAY, I LEFT. THE PROBLEM WAS VERY SPORADIC AT THIS POINT. AT 63,000 MILES I AM DRIVING OVER A MOUNTAIN PASS AND THE DISPLAY READS SOMETHING ALONG THE LINES OF "TRANSMISSION OVERHEATING". I PULL OFF THE ROAD AND WAIT FOR IT TO COOL, THEN MAKE MY WAY HOME. I ENTIRE TRIP HOME THE TRANSMISSION IS SLIPPING BETWEEN ALL GEARS AND SHIFTING HARD IN THE HIGHER GEARS. I TAKE IT INTO THE DEALER FOR DIAGNOSTICS THE NEXT BUSINESS DAY AND I'M TOLD THAT I NEED A NEW TRANSMISSION. I AM ADVISED BY THE DEALER THAT THERE IS "NO EXTERNAL CAUSE FOR THIS FAILURE" AND " THE INNER MECHANISM OF THE TRANSMISSION HAS FALLEN APART AND CANNOT BE REPAIRED". MY POWERTRAIN WARRANTY ENDED 6 MONTHS AGO, SO I FACE A $3,350 BILL FOR THIS REPAIR. AFTER I COMPLAIN TO GM CUSTOMER ASSISTANCE, THEY AGREE TO PAY 30% OF THE REPAIR AND 5 DAYS OF THE RENTAL CAR, BUT I FEEL THEY SHOULD PAY THE ENTIRE AMOUNT. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR DRIVER SIDE DOOR HANDLES BOTH CUT INTO THE FINGERS OF PASSENGERS WHILE ATTEMPTING TO EXIT THE VEHICLE. THE DEALER WAS NOTIFIED AND THE FRONT PASSENGER DOOR HANDLE WAS REPLACED. THE FAILURE MILEAGE WAS 67,138 AND THE CURRENT MILEAGE 85,000.

MY SUBURBAN WONT SHIFT OR MOVE IN DRIVE OR IN 3RD. IT WILL GO IN TO 2ND AND 1ST AND REVERSE. IT JUST REVS UP WHEN IN DRIVE. I WAS READING ONLINE AND FOUND SEVERAL OTHER PEOPLE TO HAVE THE SAME PROBLEM WITH THIS VEHICLE. THIS SHOULD BE A RECALL ON THE TRANSMISSION OR DEFECTIVE PARTS CAUSING THIS IN THE TRANSMISSION. *TR

I PURCHASED MY SUBURBAN WITH EXISTING GM WARRANTY. THE VEHICLE HAD ROUGHLY 47,000 MILES ON IT AND 7 MONTHS REMAINING OF THE ORIGINAL FACTORY WARRANTY. AFTER ABOUT 900 MILES THE LOW OIL LIGHT CAME ON, WHICH I THOUGHT WAS ODD BECAUSE I CHECKED THE OIL LIFE GAUGE AFTER PURCHASE AND IT SAID IT WAS AT 99% OIL LIFE. THIS WORRIED ME. IT WAS ONE QUART LOW SO I ADDED IT AND DECIDED TO SEE WHAT HAPPENS. A MONTH LATER AT ABOUT 1000 MILES THE SAME THING HAPPENED. I ADDED ANOTHER QUART AND THEN WENT TO THE DEALER CLOSEST TO MY HOME TO REPORT THE ISSUE. THEY STARTED MONITORING. EACH TIME AT BETWEEN 900 AND 1400 THE OIL LIGHT CAME ON AND I WAS A QUART LOW. THEY BEGAN REMEDIATION. FIRST THE PVC/VALVE COVER REMEDIATION. THIS DID NOT SOLVE THE PROBLEM. THEN NEXT THE OIL PAN RELATED REMEDIATION. THIS DID NOT SOLVE THE ISSUE EITHER. NOW I KEEP HAVING TO TAKE THE SUBURBAN TO THE DEALER WHEN THE OIL LIGHT COMES ON, THEY ADD A QUART AND SAY THERE IS NOTHING THEY CAN DO, FROM A LEGAL STAND POINT BECAUSE I HAVE AN EXTENDED WARRANTY AND THE CAR IS OUT OF GM WARRANTY (REMEMBER I REPORTED THIS WHILE IT WAS UNDER GM WARRANTY AND REMINDED THEM OF THAT), THAT GM WON'T DO ANYTHING MORE FROM THEIR EXPERIENCE WITH THIS ISSUE. HOWEVER, THEY HAVE NOT CONTACTED GM OR OPENED A CASE FILE AND WONT DO THAT. I WAS TOLD I WILL NEED TO PURSUE THAT ON MY OWN. THEY TRIED TO REACH OUT TO MY EXTENDED WARRANTY BUT SAY THEY ARE PUT ON HOLD FOR 10-15 MINUTES AND HAVE TO HANG UP BECAUSE THEY ARE TOO BUSY TO WAIT LONGER. I'VE CALLED THEM REPEATEDLY ASKING THAT A CASE BE OPENED WITH GM AS THIS WAS REPORTED UNDER WARRANTY AND IS A KNOWN DEFECT WITH THIS ENGINE (I'M OUT OF WARRANTY NOW) BUT THEY JUST KEEP GIVING ME THE RUN AROUND. GM NEEDS TO DO A RECALL AND ADDRESS THESE ENGINES. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE REAR AUTOMATIC LIFT GATE WAS OPENED AND FELL DOWN, ABRUPTLY STRIKING THE CONTACT IN THE HEAD. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE SUPPORT STRUTS ON THE REAR LIFT GATE FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 79,467. UPDATED 05/31/12*LJ

A FEW MONTHS AGO, THE SEAT BELT IN THE SECOND ROW (LEFT SIDE, BEHIND THE DRIVER'S SEAT) OF MY 2007 CHEVROLET SUBURBAN COMPLETELY FELL APART. ON MARCH 6, 2012, THE PASSENGER SIDE SEAT BELT STOPPED WORKING AND WILL NOT LOCK. ON MARCH 7, 2012, THE DRIVER'S SIDE SEAT BELT STOPPED WORKING AND WILL NOT LOCK. DUE TO SEAT BELT LAWS IN OUR STATE AND THREE CHILDREN THAT HAVE TO BE IN SEAT BELTS, I AM IN A DILEMMA. *TR

I JUST GOT A CALL TODAY FROM MY MECHANIC AND HE TOLD ME THAT THE WHOLE REAR AXLE HAD TO BE REPLACED AND IF I DON'T REPLACE IT I COULD HAVE AN ACCIDENT . WHAT CAN I DO TO GET THIS REPLACE AT NO COST. IS THERE A RECALL FOR THIS ???? *TR

DASH CRACKED IN THREE PLACES, TWO AROUND PASSENGER AIRBAG COVER, ONE DIRECTLY OVER STEERING WHEEL. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD DEVELOPED A CRACK WHERE THE FRONT PASSENGER SIDE AIR BAG WAS LOCATED. THE CONTACT EXPRESSED CONCERN THAT THE CRACK MAY LEADS TO AN AIR BAG MALFUNTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY FOR THE PARTS NECESSARY TO PERFORM REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,000 AND CURRENT MILEAGE WAS 65,164. THE VIN WAS NOT AVAILABLE.