2007 CHEVROLET SUBURBAN Complaints

I WAS PROCEEDING FROM AN INTERSECTION AND TURNING LEFT, I REACHED A SPEED OF 15-20 MPH AND THERE WAS A "BANG" AND A "CLUNK" AND THE POWER TO THE WHEELS WAS GONE, I COASTED TO THE ROADSIDE AND WAS UNABLE TO PUT THE CAR IN "D" DRIVE OR "3" IT WAS AS IF IT WAS IN NEUTRAL. I WAS ABLE TO LIMP HOME USING 1ST AND 2ND GEARS. VEHICLE WAS TOWED TO DEALERSHIP FOR A TRANSMISSION REPLACEMENT DUE TO THE FAILURE OF THE FORWARD SPRAG COMPONENT. *TR

THE PASSENGER SIDE REAR DOOR, INTERIOR DOOR HANDLE HAS PEELED. MY SON LACERATED HIS FINGER ON THE PEELING CHROME PLATING. THIS SEEMS TO BE A COMMON PROBLEM AMONG GM OWNERS AND AN OBVIOUS POOR MANUFACTURE IN SEVERAL MODELS WITH A DEFINITE NEED TO REPLACE ALL THE INTERIOR HANDLES. THIS IS A HAZARD THAT HAS BEEN BROUGHT TO YOUR ATTENTION ON OTHER MODELS AND I AM UNABLE TO SEE A RESOLUTION. IT APPEARS ALL THE INVESTIGATIONS HAVE BEEN CLOSED. *TR

SINCE 2008 OUR SUBURBAN HAS REQUIRED OIL SERVICING ON AVERAGE EVERY 2 MONTHS. WE TOOK IT TO MANY DEALERS AND WAS TOLD WE NEEDED TO BE ABLE TO TRACK THE CONSUMPTION SOMEHOW. I STATED, CAN'T YOU CHECK WHEN THE OIL SERVICING LIGHT COMES ON AND WAS TOLD NO. DON'T KNOW WHY IT CONSUMES SO MUCH OIL AND IT'S NOT LEAKING. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT FUEL COULD BE SMELLED FROM THE INTERIOR CABIN OF THE VEHICLE. THE CONTACT MADE REPAIRS TO THE FUEL SYSTEM BUT NONE OF THE REPAIRS REMEDIED THE ODOR. THE CONTACT WAS ABLE TO DETERMINE THAT THE FUEL TANK WAS LEAKING AND REPLACED THE FITTED. THE CONTACT STATED THAT SINCE THE REPAIR, THE FUEL ODOR COULD ONLY BE SMELLED AFTER REFUELING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 75,000.

WHEN TEST DRIVING THE SUBURBAN, THE SERVICE STABILITRAC AND SERVICE TRACTION CONTROL LIGHTS CAME ON. WE LOOKED IN THE OWNER'S MANUAL AND IT SAID TO TURN THE VEHICLE OFF FOR FIFTEEN SECONDS AND RESTART. IF THE LIGHTS DID NOT REAPPEAR THERE WAS NOT A PROBLEM SO WE DID NOT SAY ANYTHING TO THE DEALERSHIP. A FEW DAYS AFTER TAKING DELIVERY OF THE VEHICLE THE LIGHTS BEGAN TO COME ON REPEATEDLY. THE DEALERSHIP REPLACED A SENSOR THAT HAD TO DO WITH THE STEERING. EVERYTHING APPEARED TO BE NORMAL FOR ABOUT A MONTH, BUT THEN REAL PROBLEMS BEGAN TO HAPPEN. THE FIRST ADVERSE OCCURRENCE HAPPENED WHEN I WAS DRIVING AT A STEADY SPEED, GOING STRAIGHT, AT APPROXIMATELY 25 MPH. THE LEFT FRONT BRAKE ENGAGED HARSHLY TWO TIMES IN RAPID SUCCESSION, THEN THE SERVICE STABILITRAC AND SERVICE TRACTION CONTROL LIGHTS CAME ON. I DID NOT TOUCH THE BRAKE AND WAS NOT ACCELERATING. I TOOK IT TO A CHEVROLET DEALERSHIP THE FOLLOWING WEEK AND THEY HAD IT FOR THREE DAYS TRYING TO ISOLATE THE PROBLEM. THEY EVEN SENT IT HOME WITH A SHOP FOREMAN OVERNIGHT. HOWEVER, THEY WERE NOT ABLE TO FIND ANY PROBLEM WITH EITHER OF THE SYSTEMS. AS I WAS LEAVING THEIR LOT BOTH LIGHTS CAME ON AGAIN, BUT WITHOUT THE HARSH BRAKING. TWO DAYS LATER (TODAY) MY FAMILY AND I WERE BEGINNING TO ENTER AN ENTRANCE RAMP TO THE HIGHWAY (AGAIN AT ABOUT 25-30 MPH) AND THE LEFT FRONT BRAKE ENGAGED THREE TIMES IN RAPID SUCCESSION HARD ENOUGH TO MAKE THE TIRE SQUEAL EACH TIME. A CAR WAS DIRECTLY BEHIND ME AND SKIDDED TO KEEP FROM RUNNING INTO THE REAR END OF THE SUBURBAN. MY WIFE AND I AND FOUR CHILDREN WERE IN THE VEHICLE. NOW I AM AFRAID TO EVEN DRIVE IT. IF THIS HAPPENED AT HIGHWAY SPEEDS THE VEHICLE WOULD PROBABLY OVERTURN. I WILL BE CALLING THE CHEVROLET DEALERSHIP WHEN THEY OPEN IN THE MORNING. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WOULD CONSUME UP TO THREE QUARTS OF OIL EVERY THREE THOUSAND MILES. THE CONTACT STATED THE VEHICLE HAS NOT SUFFERED ANY DAMAGES DUE TO THE EXCESSIVE OIL CONSUMPTION. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO DIAGNOSE THE OIL PROBLEM WHERE THE DEALER ADVISED THAT THEY WOULD REPLACE THE PISTONS AND PISTON RINGS. THE CONTACT STATED THAT THE REPAIR POSSIBLY WOULD NOT REMEDY THE ISSUE OF THE OIL CONSUMPTION. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE.

OUR 2007 SUBURBAN LURCHED FORWARD, AND DOORS LOCKED WHEN MY WIFE STARTED IT TODAY. SHE SAID IT ALSO 'FELT LIKE IT WOULDN'T GO' SHE ALSO STATED THAT 'THE STEERING LOCKED UP' AND THAT SHE WAS SCARED TO TAKE IT ON THE ROAD FROM THE STORE SHE WAS AT. IN THE LAST FEW MONTHS WE NOTICED 1) USING EXCESSIVE OIL BETWEEN CHANGES 2) RADIO, AND DASH LIGHTS QUITTING 3) AC WORKING INTERMITTENTLY. IN THE LAST 3 WEEKS WE'VE HAD 1) THE STABILITRAC/TCS/CHECK ENGINE LIGHT COME ON2) HARD SHIFTING BETWEEN 1ST AND 2ND GEAR 3) ABNORMAL IDLING 4) CAR LURCHING WHEN STARTED AND DOORS LOCKING ON THEIR OWN WHEN THIS HAPPENED 4) VEHICLE STEERING LOCKING UP 5) AND SLUGGISH ACCELERATION. 8/29/11--VEHICLE IS AT DEALER FOR THE 2ND TIME FOR THE CHECK ENGINE/TCS/STABILITRAC LIGHT....MANY MORE HAVE HAD THIS PROBLEM ON EDMUNDS, HOWEVER DEALER WASN'T INTERESTED IN THE DETAILS UNLESS THERE WAS A FIX, HOWEVER I HAD NOT COMPLETED READING ALL OF THE COMPLAINTS YET...

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING ON THE INSIDE OF THE STEERING COLUMN AND WHERE THE PASSENGER SIDE AIRBAG WAS LOCATED. THE CONTACT EXPRESSED CONCERNS ABOUT THE AIRBAG POSSIBLY DEPLOYING INADVERTENTLY OR THE ENTIRE DASHBOARD DETACHING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE WHY THE DASHBOARD WAS CRACKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY FOR HALF OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 71,000.

EXCESSIVE OIL CONSUMPTION - AT LEAST 1QT PER 1K MILES SOMETIMES MORE. CHEVY EVENTUALLY FIXED THIS UNDER WARRANTY AFTER PROVING OUT THE CONSUMPTION. CHEVY CORPORATE IS AWARE OF THIS PROBLEM IN THESE TRUCKS AND HAS NOT ONLY WRITTEN IT UP, BUT HAS DESIGNED A FIX FOR IT, DEALER STATES CHEVY CORP DECLINED TO ISSUE A RECALL BECAUSE IT'S A $1600 REPAIR. THE ISSUE IS TWO-FOLD. SOMETHING TO DO WITH THE VALVES NOT SEALING CORRECTLY AND OIL IN THE OIL PLAN SPLASHING UP ONTO THE CYLINDER WALLS FASTER THAN THE RINGS CAN REMOVE IT. WHEN MY VEHICLE WAS REPAIRED, THEY DID SOME WORK TO THE VALVE TRAIN, REPLACED FOULED SPARK PLUGS AND ADDED SOME TYPE OF BAFFLE TO THE OIL PAN. FIX IMPROVED POWER, FUEL CONSUMPTION AND REDUCED OIL CONSUMPTIONS TO NORMAL LEVELS. TRUCK NOW RUNS LIKE NEW. IF YOU ARE EXPERIENCING THIS GO TO CHEVY AND DEMAND THE FIX. YOU'LL NEED TO PROVE THE OIL CONSUMPTION EITHER THROUGH OIL CHANGE LOGS, OR AS I DID - WHICH WAS TO DO AN OIL CHANGE AT THE DEALER, HAVE THE OIL PLUGS SEALED BY THE DEALER, THEN DRIVE IT 6,000 MILES - HAVING THE DEALER REFILL THE OIL WHEN LOW TO TRACK CONSUMPTION. THEY WON'T WANT TO FIX THIS BECAUSE IT'S SO EXPENSIVE BUT DEMAND THE REPAIR UNDER THE WARRANTY. *TR

LETTER FROM SENATOR GRASSLEY ON BEHALF OF CONSTITUENT RE 2007 SUBURBAN REAR WINDOW HATCH IMPLODING (SHATTERING INWARD INTO THE VEHICLE COMPARTMENT *TGW THE CONSUMER STATED THE VEHICLE IS REGISTERED TO A BUSINESS AND HIS DAUGHTER WHO WAS DRIVING IS AN EMPLOYEE OF THE COMPANY. *JB