2007 CHEVROLET SUBURBAN Complaints

MY SUBURBANS DASH HAS CRACKED IN TWO SPOTS. ONE BY THE PASSENGER AIRBAG AND ONE TO THE LEFT/UPPER OF THE DRIVER SIDE CLUSTER.

AIR BAG RECALL STILL DOES NOT HAVE A REMEDY, FEEL UNSAFE DRIVING MY OWN VEHICLE DUE TO AIRBAG RECALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I PURCHASED NEW AND AM THE ONLY OWNER OF A 2007 CHEVROLET SUBURBAN. THIS MODEL IS EQUIPPED WITH A TAKATA AIRBAG THAT THE MANUFACTURER (TAKATA) HAS DEEMED UNSAFE, ESPECIALLY WHERE I LIVE, IN HOT AND HUMID LOUISIANA. I HAVE BEEN TO THE LOCAL DEALERSHIP MULTIPLE TIMES TO ASK IF A REMEDY IS AVAILABLE AND THE DEALERSHIP HAS SAID EACH TIME THAT A FIX IS NOT AVAILABLE. WHY DO SOME MANUFACTURERS RECOGNIZE AND FIX THE ISSUE WHILE OTHERS IGNORE THE ISSUE. IF I AM NOT MISTAKEN, OTHER MANUFACTURERS ASK OWNERS NOT TO DRIVE. I AM CONCERNED ABOUT SAFETY. ANY ASSISTANCE IS APPRECIATED.

TL* TAKATA RECALL. THE CONTACT OWNED A 2007 CHEVROLET SUBURBAN. WHILE DRIVING OUT OF THE DRIVEWAY AT 5 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE WHEEL OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH, AND INJURIES TO THE LEFT ARM AND BRUISES TO THE CHEST. THE CONTACT'S SON WAS SEATED IN THE REAR OF THE VEHICLE AND SUSTAINED BRUISES TO THE CHEST FROM THE SEAT BELT RETRACTING. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION AND WERE TRANSPORTED VIA AMBULANCE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE IT WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD SEND AN INSPECTOR TO CHECK THE AIR BAGS OF THE VEHICLE, AND PROVIDED CASE NUMBER: 930596. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

I BELIEVE MY PASSENGER SIDE AIR BAG MAY HAVE DONE SOMETHING BECAUSE THE DASH NEXT TO THE AIR BAG AREA HAS BEEN CRACKED. DEALER SAYS THERE IS NO FIX; BUT EVERY OTHER CAR COMPANY HAS FOUND THE FIX; REPLACE THE INFLATOR. THIS DASH CRACK HAPPENED OVER NIGHT WHILE PARKED IN MY GARAGE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 156,100.

VEHICLE IS APART OF THE TAKATA RECALL. LOCAL CHEVY DEALERS DO NOT HAVE THE PART TO FIX IT NOR DO THEY GIVE A TIME WHEN THEY WILL HAVE THE PART. SAY THEY WILL CALL, BUT HAVEN'T HEARD FROM THEM IN OVER A YEAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. VANN YORK CHEVROLET BUICK GMC (21 EASTCHESTER DR, HIGH POINT, NC 27262 (336) 841-4133) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NOTHING HAS HAPPENED, YET. MY 2007 CHEVROLET SUBURBAN HAS THE TAKATA AIR BAGS IN IT. CHEVROLET HAS ASKED FOR A RULING ON INCONSEQUENTIALITY AND THE RULING WAS TO BE DONE BY 2017. NOTHING HAS BEEN DONE, AND CHEVROLET HAS DONE NOTHING AS A RESULT. WHEN WILL SOMETHING BE DONE AND BY WHO?