2016 CHEVROLET SUBURBAN Complaints

The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and stalled. Additionally, the contact was unable to shift the gear shifter into reverse(R) or drive(D). No warning lights were illuminated. The vehicle was taken back to the residence, and the contact stated that an abnormal noise was heard when she attempted to restart the vehicle. The vehicle was not yet taken to an independent mechanic or local dealer for diagnosis or repair. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000.

I purchased my 2016 Chevrolet Suburban from Jupiter Chevrolet on March 18,2021 at that time the car had 74,931 miles on it after driving off it home 35 min away from the car lot I noticed the RPMS would go up on their own I called and asked what the cause of it and they would be said that it was normal because these new vehicle have the downgrade break. I drove it off and on since then this is a vehicle used for when we have a family trip or just store runs. My truck currently has 107,750 miles on it, that is a total of 32,819 miles put on this truck since 2021. On January 28,2023 as I was driving on the highway to the store that is three miles down the road the truck went into limp mode all the sudden Iwas almost hit by an 18-wheeler because it suddenly owed down and would not go over 20 mph. My daughter who is 5 years old was in the car with me at the time. I was able to turn around and slowly get it back home since I was not far, when I got home the check engine light came on I had my neighbor read the code and it said P0700 and P0796 they said to change the fluid and it would probably fix it so I took it to have the transmission oil changed and new filter put in and they told me then that I will need a new transmission because of all of the metal shavings that was in the oil and filter and on the magnet in the oil pan. There is no recall on this problem, I do not have that many miles on my car and have not driven that many miles to be having a transmission problem on my vehicle this is something out see on vehicles with 300k. miles on them. I must have my vehicle and right now I am not able to drive it at all, but I am still having to make the payments on a vehicle I am not able to drive.

I am wanting to report an issue with my 2016 Chevrolet Suburban, yesterday no January 23,2023 as we were driving on the highway my suburban suddenly stopped going into drive and the RPM's shot all the way up. We were going 65mph and were almost hit by an 18-wheeler that was behind us. We got to an exit and had to stop it scared our kids, the check engine light came on and were only able to drive 20 mph to make it home safely. We had the check engine light that came on checked and it came back with codes P0796 & P0700 we have looked it up and were not able to find a solution to these codes but i was able to find multiple people with the same issue and no solutions for them as well. Prior to the incident the car would accelerate on its own while you were driving. I Have called and searched for a recall but there is nothing listed, I think a recall should be placed since there are so many other people with the same issue. My vehicle has 107k. miles the others have a lot less miles on them.

Purchased my 2016 suburban on 1/14/23 and since it has been “service trailer brake” distracting me from driving . The service chime stops me from listening to music , my turn signals , constantly making me look down . I drove around in total for 4 hours throughout my day and non stop. I’ve contacted the dealership and told me to wait till the end of the week.

The vehicle will just stop operating while driving. This past Sunday, December 18, 2022, I was driving to the Tampa Bay Buccaneers game and turning into the parking lot and the vehicle just stopped operating, completely turned off. Couldn't turn steering wheel, put into neutral or anything. Police assisted me as I was blocking the main road to the parking lot. No electrical in the vehicle. This happened a few times before but the car would usually restart quickly. This time it sat for over 5 minutes and then for some reason I was able to get it restarted. There is a service bulletin for this issue from Chevrolet TSB PIT5405, however there are no parts available for this fix. This is a very dangerous situation as this happened in the middle of a major road and could happen at anytime without any warning. Luckily no one has been hurt or any accident but it is scary to say the least.

The contact owns a 2016 Chevrolet Suburban. The contact stated that after restarting the vehicle, the vehicle would not properly accelerate while depressing the accelerator pedal. The contact stated that the vehicle eventually stalled. After restarting the vehicle, the vehicle would not accelerate above 10 MPH. The vehicle was towed to an independent mechanic who diagnosed that the torque converter was faulty and had caused damage to the transmission. The contact was advised that the transmission needed to be repaired. The transmission was repaired, and the failure was remedied. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 123,123.

While driving at speed between 18-35mph the transmission began to shutter. I attempted to make a left turn and the vehicle would not accelerate as I pushed on gas pedal. I believe the transmission failed almost causing us to be T-boned by another vehicle approaching intersection from opposite direction. This is definitely a important safety concern.

Issue with Power Braking System. Has longer than normal stopping distance when braking. Hissing noise coming from Power Brake Pump under the hood. Loses air pressure in brakes very easily. We are afraid to drive this vehicle because this will eventually cause a crash. Mechanic stated this is a known issue with these vehicles of this Year/Make/Model and was on the recall list. This is a known issue that shows reports online my vehicle has issues/recalls on but for some reason my VIN isn't showing the recall. There is no warning message lit up on the dashboard. Mechanic was able to check the OBD computer to pull a code of (C0299-00). I have reached out to a Chevrolet dealership who is supposed to be looking into this for me but I wanted to reach out to you guys as well.

Power brake failure as described in NHTSA 19V645 and 20V603. The problem and solution is identified by CHEVROLET Special Coverage bulletin N182202780-01 (October 11, 2019): BRAKE ASSIST DECREASE DUE TO VACUUM LOSS. Dealer CONCORD CHEVROLET (CA) would not recognize the Special Coverage Bulletin or fix the problem. CHEVROLET was notified and has not agreed to repair (case#9-8126430790).

While the vehicle was in PARK on very slight incline, the vehicle began rolling forward on its own. No one was sitting in the driver seat, and the vehicle was not running. The vehicle rolled 6 feet into a tree. The tree stopped the vehicle from rolling off a 10 foot embankment. A minor was sitting in the passenger seat at the time of the incident. Minor damage occurred to the front grille and hood. No insurance or police were notified. No warning lamps or messages were displayed. The problem has not been reproduced.