2016 CHEVROLET SUBURBAN Complaints

When rolling in a parking lot or trying to park and not pushing the gas: When you try to stop or slow down and push the break it just goes to the floor and the car continues to roll forward. You have to immediately throw the SUV from drive to park in order to get it to stop moving or it would literally roll into whatever you were trying to stop for. Pulling out of parking lots or up to stop signs, it will do it then too. Anytime you rolling and then having to stop suddenly. But it doesn’t happen all the time. That’s the scary part.

I was getting on the expressway and with no warning as I was speeding up to merge with traffic my RPM’s went through the roof.I felt like I wasn’t going to get up to speed to merge with traffic cars had to slow down to let me on at the end of the merge lane.So I put the cruise on at 50 miles an hour. After I left the expressway it did the same thing when I had to stop at a traffic light, it took a long time to get up to speed limit with cars passing me. I had a check engine light come on as I got home, but I couldn’t back into my driveway like I usually did. No reverse. So I put an OBD-ll reader on it to check the engine light and it was a P0750 for a solenoid. Young’s confirmed this but said I needed a new Transmission and that the one in it was bad, even said it was their bread and butter of transmissions. Now I can see why!

The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. The vehicle was taken to an independent mechanic who diagnosed that the torque converter was faulty and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.

The torque converter/transmission failed in my 2016 Chevrolet Suburban. It started shuddering while I was driving--no warning lights, system errors, info panel alerts or anything--and I came close to losing control of the vehicle, risking the lives of pedestrians, other drivers, myself, and my passengers. The torque converter/transmission problem was confirmed by a 3rd party mechanic, and also by TWO Chevrolet dealerships. Additionally, my mechanic informed me there was an active Technical Service Bulletin relating to this issue: #N212338770: "High Severity Fleet Transmission Torque Converter Proactive Service to Prevent Potential Failure." They told me to take it to a dealership—the dealership should pay for the repair. The TSB even states, "Dealers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, through February 28, 2023." However, I have since contacted FOUR different Chevrolet dealerships, and have paid for TWO additional diagnostic testing fees (in addition to the one I already paid my trusted mechanic). I am now out almost $500 and am no closer to having my vehicle repaired and safe to drive. I'm a single mom of 5 so it's rather important I have a mode of transportation that will fit my entire family. I cannot afford a rental for the likely 3 to 6 WEEKS I will be without my vehicle. I'm at a loss and have no idea what to even do next.

The contact owns a 2016 Chevrolet Suburban. The vehicle had previously been serviced under NHTSA Campaign Numbers: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) and 19V645000 (Service Brakes, Hydraulic) at the dealer; however, the failure recurred after the recalls were repaired with a stiff brake pedal and increased braking effort while driving. The contact stated that while his wife was driving at an undisclosed speed, the vehicle went over a curve and the front passenger's side crashed into a tree, then came to a complete stop in a ditch. There were no air bags deployed. The contact's wife sustained neck and back injuries but did not receive medical attention. The vehicle was towed to Coughlin Hyundai (2300 Hebron Rd, Heath, OH 43056) where it remained and was not repaired. The vehicle was not deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. Prior to the failure, the contact was receiving notifications from OnStar that NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) was unrepaired. The failure mileage was 111,572.

TRANSMISSION FAILURE - approximately 4 hours away from home, the transmission failed without warning. No warning lights or prior issue. We were stranded on the side of a major interstate for two hours awaiting a tow truck. After being towed to an independent service station, the mechanics discovered complete disintegration of the unit. There were no incident codes on the computer. A salvaged transmission was located and installed. Upon arriving back home, we had the dealer examine the vehicle which found no lingering issues. Once again, there were no incident codes on the computer.

While driving the alert “Service Trailer Break System” chimes and shows up on my dash so much that my car is un drivable. I don't even nor have I ever towed anything with my Chevy suburban before. So I have never even used the trailer break system before either.

I noticed when driving in parking lots or at low speeds the brakes seem like you have to put more force to get the vehicle to stop.

After replacing my transmission on my 2016 suburban at 83k miles at the cost of $6,097 in January 2022, I was endangered again on 3/2/22 when I attempted to drive on the interstate. My SUV failed to accelerate and the check engine light started flashing. Thankfully, I was able to maneuver and exit the interstate as soon as possible and waited two weeks for an appointment at my local dealer. I did not drive the car on the interstate during this two weeks. I am told that my engine is misfiring and they are going to try to figure out why. My car (that is barely 5 years old - purchased 2/14/17) has both transmission failures and engine problems. And the air conditioner failed. The list goes on and on. NHTSA please check into accidents involving chevrolets. I could easily have died on the interstate two weeks ago and no one would have known that it was because my car would not accelerate. I am thankful to be alive after so many close calls with this car, but also fearful for my safety and others.

Car dies randomly while driving taken it to multiple dealerships and they can’t figure it out changed batteries tightened grounds had dealership check everything and they can’t see any problem but have almost been hit and in bad accidents due to this. Car will drive fine then randomly die while in motion losing power steering and brakes and then locked into car without any thing working can’t use flashers or anything just stuck until about 15 mins car will randomly start again.