2016 CHEVROLET TAHOE Complaints

The break pedal pivot nut loosened to the point where it fell off and the break pedal became inoperative.

On 18 Apr 2022, my 2016 Chevrolet Tahoe LTZ was found to have a gas leak around the fuel tank area when the car was taken to the Chevrolet Service Center for an oil change. On that day, there was both a strong fuel smell and presence of a pool of raw gas. There were no warning lamps, messages or other symptoms of the problem prior to the failure. Additionally, I was not notified by GM/Chevrolet that this could be an issue. After inspection and diagnosis, the service technician found a "rubbed spot" on the the feed pipe and replaced it. He noted that he "made sure the new pipe is secured on tank as designed to prevent future occurrence". This vehicle is used as primary transport for my family. The fact that it leaked gas while I was driving put my family's safety at risk. I also believe that other owners and their families could be at risk. After researching the problem, I have found several posts from other owners and a service bulletin that describes the issue and the service procedures to fix it. I believe there should be a recall for this well-known major safety issue. I have emailed GM/Chevrolet's customer service department and provide them with details of my complaints and supporting documentation also attached in this compliant form. The items are: 1. My service invoice 799356 dated 20 Apr 2022. 2. Picture of the pin hole on the defective fuel feed pipe removed from my vehicle. 3. Service Bulletin 17-NA-304, dated February 2020 which provides guidance to professional technicians on the issue(s) and service procedures to fix it. The first edition of this bulletin was released in September 2017 which is after I purchased my 2016 Tahoe. 4. Several forum posts from other Chevrolet Tahoe and Suburban owners who have experienced the same major safety issue.

When I apply the brake it goes to the floor, I have to pump my brake pedal. Once the Tahoe slows to a stop it rolls forward as the brake is still engaged and pressed to the floor. When backing up in reverse the brakes grind when using a downhill grade. Lastly the brake assist light has illuminated on the control panel.

Brakes do not work when driving in slow speeds. I could not stop my 2016 Tahoe in a shopping center parking lot. Pedal was stiff and non responsive. I had the same issue parking in my garage. Vehicle did not stop and went into the wall!!

The DIC shows “CAL” and will not allow direction of travel. The navigation system will not re-calibrate after many efforts to do so with instructions from manufacturer.

-body- hood paint defect (aluminum oxidation) -brakes- vehicles doesn't stop and brakes get hard to push, and they also feel like they are skipping. -power train- brakes and transmission shifts hard from time to time. -electronics- DVD and rear inverter 110 a/c plug power went out, and cell phone charger doesn't work. -seats- get stuck and won't go up or down at times. Forward and side collision warning - will alert when nothing is there.

When driving at low speed (parking lots i.e.) brakes don’t work properly and the brake assist message pops up on dash, it only happens at very low speed

2016 Tahoe with 57,000 miles. All 4 of the shocks are locked up. The truck bumps very hard with no give making control at high speeds dangerous. This problem is known to Chevrolet if you look at the reviews but nothing is done to recall or fix. Instead they expect the customer to discover it and pay $4,000 to replace. I discovered because of bad situation on the highway. Are they going to wait until someone is killed? Chevrolet should not only replace them in recall but should pay all customer back for their costs.

I was driving on the 405 freeway, passing through Orange,, County, CA. While adjusting the sound level of the radio, part of the Infotainment system, the volume jumped to maximum level. These automobiles have superior sound systems and the sound was at a painful level. Nothing that I could touch had any effect on the sound level. Also in the car was my wife and a young granddaughter who started crying. So I had to exit the freeway and find a parking place where I could stop the engine and allow the Infotainment system reset and I could then select a normal volume. This could have been the cause of an accident because all of my attention was turned to the electronics. Freezes and non operation of the other features of these electronics has also occurred which causes the driver to turn his attention to getting things working again. What is severely needed is a way to easily reset the electronics by the driver. This could be a simple button on the steering wheel or a combination of buttons that would safely reset the system back to normal while driving.

The contact owns a 2016 Chevrolet Tahoe. The contact stated that while the wipers were in operation, the wipers were seized without warning. The contact pulled over to the side of the road during the failure and waited for approximately 5 minutes before the wipers started to operate as intended. The contact took the vehicle to the dealer however, the mechanic was unable to duplicate the failure or diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 44,000.