2011 CHEVROLET TAHOE Complaints

DASH IS CRACKING AROUND PASSENGER SIDE AIRBAG. THIS IS UNSAFE BECAUSE IN THE EVENT OF PASSENGER AIRBAG DEPLOYING, SHARDS OF CRACKED DASH CAN BECOME PROJECTILES. MANY COMPLAINTS ON INTERNET ABOUT SAME ISSUE, NO RESOLUTION FROM GM.

THE DASHBOARD HAS 3 CRACKS IN IT THAT RANDOMLY SHOWED UP, 2 AT THE TOP LEFT CORNER ON THE PASSENGER SIDE BY THE AIR BAG AND THE OTHER THE TOP LEFT SIDE OF THE DRIVERS SIDE ABOVE THE INSTRUMENT PANEL

TAHOE DASH RECALL: COPY OF LETTER SENT TO GM... CHEVROLET CUSTOMER ASSISTANCE CENTER P.O. BOX 33136 DETROIT, MI 48323-5136 ON 7/18/2011 WE PURCHASED A 2011 TAHOE (VIN #[XXX]) REPLACING OUR PREVIOUS 2003 TAHOE, BOTH PURCHASED NEW AND BOTH AT ED MORSE CHEVROLET LOCATED AT 14401 W. SUNRISE BLVD., SUNRISE, FLORIDA 33323-3202. ALTHOUGH I HAVE HAD SOME QUALITY AND WORKMANSHIP COMPLAINTS, OUR TAHOE HAS BEEN A RELIABLE VEHICLE. THE SERVICE AT ED MORSE HAS ALSO BEEN OUTSTANDING. HOWEVER, I MUST REGISTER MY DISSATISFACTION WITH TWO OBVIOUSLY DEFECTIVE ITEMS ON THE TAHOE THAT GENERAL MOTORS HAVE NOT CONSIDERED IT IMPORTANT ENOUGH TO CONDUCT A RECALL. MY 2011 TAHOE IS FITTED WITH THE "REGIONAL VALUE PACKAGE" WHICH INCLUDED "CHROME DOOR HANDLES" WHICH IS NOTHING BUT CHROME LOOKING PLASTIC. THESE "CHROME" DOOR HANDLES HAVE CRACKED TWO TIMES AND HAVE BEEN REPLACED ON JUNE 8TH. 2013 (INVOICE #[XXX]) AND JUNE 21ST. 2014 (INVOICE # [XXX]) UNDER THE FACTORY WARRANTY. ON OCTOBER 15TH. 2013 AT 17,198 MILES, THE DASHBOARD TO MY 2011 TAHOE CRACKED. THIS WAS COVERED UNDER MY FACTORY WARRANTY. MY TAHOE IS NOW AT ED MORSE CHEVROLET GETTING THE DASHBOARD REPLACED AGAIN DUE TO IT CRACKING IN THE SAME EXACT PLACE. UNFORTUNATELY, THIS TIME I'M BEING TOLD THAT THEY WILL BE CHARGING ME A "CO-PAYMENT" OF $200 TO REPLACE THE DASH. AFTER DOING SOME RESEARCH, IT'S OBVIOUS THAT BOTH THE DOOR HANDLES AND THE DASHBOARDS ON THE TAHOE AND SIMILAR MODELS HAVE A DEFECTIVE DESIGN AND INFERIOR MATERIALS. I SHOULD NOT BE CHARGED A $200 "CO-PAYMENT" TO FIX SOMETHING THAT GENERAL MOTORS KNOWS IS A DEFECTIVE PART. THERE ARE NUMEROUS POSTINGS, BLOGS AND THREADS THAT REFER TO THESE "DEFECTIVE ITEMS" ESPECIALLY ON THE DASHBOARD. EVEN FACEBOOK HAS A PAGE DEDICATED TO THE CRACKED DASHBOARDS. HTTPS://WWW.FACEBOOK.COM/GROUPS/GMDASHCRACK/?FREF=NF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DASH IS CRACKING AROUND PASSENGER SIDE AIRBAG AND THE INSTRUMENT CLUSTER. THIS IS UNSAFE BECAUSE IN THE EVENT OF PASSENGER AIRBAG DEPLOYING, SHARDS OF CRACKED DASH CAN BECOME PROJECTILES. MANY COMPLAINTS ON INTERNET ABOUT SAME ISSUE, NO RESOLUTION FROM GM.

ON 1-24-16 I WENT TO GET IN MY VEHICLE AND NOTICED THAT THE DASH WAS CRACKED ON THE DRIVERS SIDE ABOVE THE INSTRUMENT PANELS. 1-27-16 I NOW NOTICE A CRACK IN THE DASH ON THE PASSENGER SIDE BY THE AIR BAG. I AM WORRIED IF IN AN ACCIDENT THE CRACKED DASH IS GOING TO CAUSE MORE INJURIES. I HAVE CONTACTED MY LOCAL DEALER WHO PRETTY MUCH BLEW ME OFF. I ALSO EMAILED GM AND THEY TOLD ME TO CONTACT MY LOCAL DEALER NO ONE WANTS TO CORRECT THIS PROBLEM AND I AM SURE I AM NOT THE ONLY ONE WITH THIS ISSUE. THIS HAPPENED WHILE IT WAS PARKED IN MY GARAGE FOR NO REASON.

DASH IS CRACKING AROUND PASSENGER SIDE AIRBAG. THIS IS UNSAFE BECAUSE IN THE EVENT OF PASSENGER AIRBAG DEPLOYING, SHARDS OF CRACKED DASH CAN BECOME PROJECTILES. MANY COMPLAINTS ON INTERNET ABOUT SAME ISSUE, NO RESOLUTION FROM DEALER OR GM CUSTOMER SERVICE.

I HAVE A 2011 TAHOE WHICH I PURCHASED NEW. IT HAS ALWAYS BEEN PARKED IN A COVERED PARKING GARAGE DURING THE DAY AND IN MY COVERED CARPORT IN THE EVENINGS. IT HAS 58,000. MILES AND WHILE CLEANING THE TRUCK I NOTICED A CRACK IN THE DASH ON THE DRIVERS SIDE APPROXIMATELY 3.5 INCHES LONG AND ANOTHER CRACK ON THE PASSENGERS SIDE, IN THE CORNER OF WHERE THE AIRBAG IS LOCATED. I AM VERY CONCERNED THAT IN CASE OF AN ACCIDENT THESE CRACKS COULD JEOPARDIZE THE INTEGRITY OF THE AIRBAGS. THE DEALERSHIP HAS STATED THAT I WOULD HAVE TO INCURE THE COST OF REPLACEMENT. THIS TRUCK IS STILL IN ABSOLUTE PERFECT CONDITION OTHERWISE.

MY DASH HAS CRACKED AND I'M WORRIED THAT IF I'M EVER IN AN ACCIDENT THAT I MAY BE INJURED IF THE AIR BAGS DEPLOY AND SEND PIECES OF THE DASH AT ME. SEEMS TO BE A BIG PROBLEM WITH GM SUV'S AND TRUCKS. THERE IS EVEN A FACEBOOK PAGE WITH A COUPLE THOUSAND MEMBERS: HTTPS://WWW.FACEBOOK.COM/GROUPS/GMDASHCRACK/

HI I CURRENTLY OWN A 2011 CHEVY TAHOE LT MODEL WITH 78,547 MILE ON IT AND THE DASH IS CRARCKED AROUND THE PASSENGER AIRBAG AND OVER THE INSTRUMENT CLUSTER AND WHICH I THINK MIGHT COMPRIMISE THE AIRBAG ON DEPLOYMENT WHICH WOULD PUT MY CHILDREN AND PASSENGERS AT RISK OF A FATALITY IN THE EVENT THAT AN ACCIDENT OCCURS AND GM SHOULD RECALL THIS PROBLEM ITS NOT JUST MINE BUT MOST ALL GM MODELS 07-13 ARE AFFECTED BY THIS AND WE AS THE CUSTOMERS ARE CONCERNED WITH OUR PASSENGERS SAFETY AND WOULD LIKE TO GET THIS RECALLED BEFORE SOMETHING FATAL DOES OCCUR THANKS .

I WAS WIPING DUST OFF THE DASHBOARD AND SAW A SMALL CRACK ON THE CORNER OF THE DASH THAT MEETS THE AIRBAG COMPARTMENT AS WELL AS A CRACK ON THE SAME DASH PANEL ON THE DRIVER'S SIDE. AT THE TIME MY VEHICLE WAS ONLY THREE YEARS OLD BUT A FEW HUNDRED MILES PAST WARRANTY. I IMMEDIATELY REPORTED IT TO THE DEALERSHIP. I WAS TOLD THEY HAD RECEIVED NUMEROUS COMPLAINTS, BUT I WOULD HAVE TO PAY FOR A REPLACEMENT. I WAS ALSO TOLD THAT SEVERAL OF THOSE THAT HAD THEIR DASH REPLACED WERE EXPERIENCING THE SAME PROBLEM AGAIN. AFTER SEEING THE SAME TYPE OF COMPLAINT FROM OTHER OWNERS AND THE CRACKS ON MY DASH CONTINUING TO SPREAD, I DECIDED TO FILE A COMPLAINT. MY CONCERN IS A SAFETY ISSUE WITH THESE CRACKS CAUSING THE AIR BAGS TO MALFUNCTION AND INFLATE WHILE DRIVING CAUSING INJURY. EVERY PERSON I KNOW THAT HAS THIS VEHICLE IS EXPERIENCING THE SAME PROBLEM. I AM REQUESTING THAT YOU INVESTIGATE THIS ISSUE. I BELIEVE THERE SHOULD BE A RECALL AND A REPLACEMENT WITH A DASH THAT IS MADE OF A MORE DURABLE, SAFER MATERIAL.