2011 CHEVROLET TAHOE Complaints

THERE IS A MAJOR CRACK THAT APPEARED ON THE DASHBOARD AT THE BASE OF THE STEERING SECTION, CLOSEST TO THE WINDSHIELD.

CRACKED DASHBOARD ON TAHOE. NUMEROUS PREVIOUS OWNERS HAVE FILED THE SAME COMPLAINT. GM (CHEVY) REFUSE TO RECALL THIS DEFECTIVE PRODUCT.

DASHBOARD CRACKED IN TWO PLACES LIKE MANY OTHER 2007-2011 GM. CONCERNED OF SAFETY ISSUE IF AIRBAGS WERE TO DEPLOY.PLASTIC FROM DASH COULD INJURE OR POSSIBLY PIERCE AIRBAG RENDERING IT USELESS.

MY DASHBOARD IS CRACKING IN TWO PLACES NOW. MY CONCERN IS THAT THE CRACK NEAR THE PASSENGER AIRBAG WILL AFFECT IT'S EFFECTIVENESS IN A CRASH. I'VE CONTACTED THE DEALERSHIP & GM AND BEEN TOLD THEY WILL NOT FIX IT.

I HAVE A 2011 CHEVY TAHOE Z71. I WAS GETTING IN THE VEHICLE AND SEEN THAT THE DASH HAD A CRACK. I HADN'T HIT ANYTHING, HAD AN ACCIDENT, NOR SPEEDING PRIOR TO SEEING THIS. I SEE THAT ITS AN ONGOING ISSUE WITH CHEVY.

I GOT INTO MY VEHICLE AND NOTICED A CRACK ON THE DASHBOARD ABOVE THE INSTRUMENT PANEL. THAT CRACK BECAME TWO CRACKS AND NOW THERE IS ONE FORMING BY THE PASSENGER AIRBAG. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT. IT HAS JUST UNDER 18,000 MILES AND IS IN IMMACULATE CONDITION. AFTER INVESTIGATING THIS ONLINE IT SEEMS TO BE A COMMON ISSUE WITH MULTIPLE PEOPLE REPORTING THE SAME CRACKS. I AM WORKING WITH THE DEALER TO REPLACE THIS (AND IT WILL COST ME OUT OF MY OWN POCKET FOR PART OF THIS) BUT HIS SEEMS TO BE A DEFECT AND I THINK A RECALL MIGHT BE WARRANTED.

THE DASHBOARD ON MY TAHOE HAS BEGAN TO CRACK. IT ORIGINALLY BEGAN TO CRACK ON THE DRIVERS SIDE AND HAS SPREAD UP OVER THE CONTROL PANEL. LAST WEEK I NOTICED A CRACK ON THE PASSENGER SIDE THAT LEADS RIGHT TO THE AIRBAG. NOW THAT THE AIRBAG IS INVOLVED I DEFINITELY FEEL THAT THIS IS A MAJOR SAFETY HAZARD. SEEING THE WIDESPREAD COMPLAINTS ABOUT THIS HAPPENING TO OTHERS I FEEL THIS SHOULD BE A RECALL. $70,000 VEHICLES SHOULD NOT HAVE PLASTIC DASHBOARDS THAT CRUMBLE AWAY. UPDATED 09/09/15*LJ

I PURCHASED THE ABOVE USED VEHICLE LAST SUMMER AND THE DASH AT THAT TIME HAD TWO CRACKS ONE ON EACH SIDE OF THE DASH. THE CRACKS ARE LOCATED CLOSE TO THE FRONT AIRBAGS ONE CRACK HAS NOW RAN MORE THAN HALF WAY UP OVER THE INSTRUMENT PANEL. I HAD FILED A COMPLAINT WITH THE BBB AND THEN HAD SPOKE WITH AN INDIVIDUAL FROM GM THEY PAID TO HAVE THE VEHICLE INSPECTED. WELL I JUST FEEL LIKE THE CRACKS POSE A SAFETY HAZARD IF THE DASH IS THAT WEAK THAT IT HAS CRACKED THEN WHAT WILL HAPPEN IF I WAS IN ACCIDENT THE DASH GOING TO EXPLODE OR MAYBE EVEN MAKE THE AIRBAGS MALFUNCTION. GM REFUSES TO FIX THE DASH I AM SORRY THAT IS NOT ACCEPTABLE THIS PROBLEM HAS APPARENTLY BEEN GOING ON FOR A GOOD WHILE. WHY WOULD A COMPANY NOT WANT TO ADDRESS THIS PROBLEM AND AVOID POSSIBLE LAWSUITS. IT'S KINDA LIKE A WELLNESS PROGRAM DO PREVENTATIVE CHECKUPS TO SAVE MONEY IN THE FUTURE. THESE VEHICLE COST WAY TO MUCH TO HAVE SUCH WEAK AND UNSUPPORTED DASHES. I AM NOT THE ONLY ONE WHO HAS COMPLAINED ABOUT THIS AND YET NOTHING IS BEING DONE. THIS MAKES NO SENSE TO ME AT ALL THIS NEEDS TO BE ADDRESSED AND THOROUGHLY EXAMINED. THIS TAHOE ALSO SEEMS TO HAVE OTHER ISSUES IT RIDES LIKE A LOG WAGON AND PUT BRAND NEW TIRES ON IT LAST AUGUST. NOW THE FRONT CAP IS PEELING OFF AND IT APPEARS TO HAVE BEEN TOUCHED UP IT LOOKS LIKE SOMEONE TOOK SOMETHING AND JUST PUT BLACK SPOTS ALL OVER THE FRONT. THE TAHOE IS NOT DRIVEN ON GRAVEL ROADS AND IS NOT MISTREATED. I HAVE HAD SEVERAL SUV'S AND THIS IS THE WORST ONE I HAVE OWNED AND I AM VERY DISAPPOINTED. I WILL NOT RECOMMEND ANYONE TO BUY A SUV MADE BY GM BECAUSE THEY DO NOT WANT TO TAKE CARE OF THE PROBLEM AT HAND.

WHILE DRIVING ON CITY STREETS SEVERAL DAYS AGO I HEARD A LOUD POPPING SOUND AS IF AN OBJECT HAS HIT THE WINDSHIELD. AFTER STOPPING TO INSPECT FOR DAMAGE AND NOT FINDING ANY GLASS CRACKS OR CHIPS I DROVE ON. SHORTLY THEREAFTER I NOTICED A NOISE COMING FROM THE DASH AREA AND FOUND THAT THE CENTER PORTION OF THE DASHBOARD AT THE RADIO SPEAKER WAS LOOSE DUE TO FACT THAT THE TAB WHICH IS DESIGNED TO HOLD THE CENTER FASTENER WAS BROKEN BY THE WEIGHT AND MOVEMENT OF THE SPEAKER. UPON FURTHER EXAMINATION I FOUND THAT THE DASHBOARD WAS CRACKED AT THE UPPER LEFT HAND CORNER OF THE AIRBAG COMPARTMENT ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO A LOCAL GM DEALER THIS MORNING DUE TO SAFETY CONCERNS WITH REGARDS TO THE AIR BAGS EITHER BEING DEPLOYED ACCIDENTALLY OR IN THE EVENT OF A REAL ACCIDENT, DAMAGE TO THE AIR BAGS DUE TO THE BROKEN EDGES OF THE PLASTIC DASH MATERIAL. FURTHERMORE, PERSONAL INJURY COULD OCCUR AS A RESULT OF FLYING DEBRIS FROM THE LOOSE, BROKEN OR BRITTLE PLASTIC PIECES IMMEDIATELY ADJACENT TO THE AIR BAG COMPARTMENT. ACCORDING TO THE LOCAL DEALER THEY ARE AND HAVE BEEN AWARE OF THESE TYPE OF FAILURE TO THE DASH COMPONENTS FOR SEVERAL YEARS (DATING BACK TO 2005) ON THIS VEHICLE BUT TO DATE THEY HAVE ISSUED NO BULLETINS OR RECALL NOTICES. THIS INFORMATION IS ALSO DOCUMENTED HERE ON YOUR WEBSITE WHERE I WAS ABLE TO FIND AT LEAST 15 SIMILAR COMPLAINTS FILED WITH NHTSA WITHIN JUST THE LAST 24 MONTHS MOST OF WHICH IDENTIFY THE EXACT SAME LOCATION OF FAILURE TO BE THE UPPER LEFT HAND CORNER OF THE DASH ADJACENT TO THE AIR BAG COMPARTMENT. IT SEEMS OBVIOUS THAT GM HAS NO DESIRE TO ADDRESS THIS ISSUE ON THEIR OWN WITHOUT BEING PUSHED TO DO SO. YOUR ATTENTION TO THIS ISSUE WOULD BE GREATLY APPRECIATED BY MANY, MANY GM OWNERS.

I PURCHASED A USED TAHOE IN AUGUST 2014 WITH 42K MILES ON IT. AT THE TIME OF PURCHASE THE DASH ABOVE THE PASSENGER SIDE AIRBAG HAD A SMALL CRACK, APPROX 1.5 INCHES. SINCE THEN THE CRACK SPREAD TO ABOUT 2 INCHES AND I HAVE NOTICED A CRACK ON THE DRIVER SIDE DASH AS WELL. THE DRIVER SIDE CRACK STARTED SMALL BUT EXTENDS ABOUT 4 INCHES. EVERYONE I KNOW THAT OWNS A TAHOE OR SILVERADO MANUFACTURED IN 2009 - 2011 HAVE THE SAME ISSUE. WHY IS THIS NOT BEING REPAIRED AT DEALER COST? THE CRACKED DASH IS A SERIOUS SAFETY ISSUE SHOULD THE PASSENGER SIDE AIRBAG DEPLOY. THE PLASTIC THEN BECOMES PROJECTILES.