2013 CHEVROLET TRAVERSE Complaints

WHILE DRIVING ON FREEWAY TRACTION CONTROL OFF LIGHT CAME ON THE ENGINE SPEED REDUCED CAME ON AND CAR IMMEDIATELY WENT FROM 60 MPH TO 15-20 CAUSING ME TO SPIN OUT AND LOSE CONTROL ON FREEWAY AND EVENTUALLY SLAMMED INTO SIDE OF ROAD, (MANAGED TO DRIVE HOME GOING ABOUT 15 MPH AT 1:00 IN THE MORNING)BENDING MY AXLE AND THE NEXT DAY ON THE NEWS IT WAS REPORTED CARS WITH ONSTAR WERE HACKED. NEXT MORNING NO LIGHT WAS ON IN THE CAR AND ABLE TO DRIVE WITH BENT AXLE. REPAIRS COMPLETED AND MY INSURANCE RATES WERE INCREASED. ONE YEAR LATER LIGHT CAME ON AGAIN TRACTION CONTROL OFF THEN ENGINE SPEED REDUCED AND CAR WENT FROM 40 TO 15 (LUCKILY I JUST GOT OFF FREEWAY GOING TO WORK) ON SURFACE STREET AND MANAGED TO MAKE IT TO WORK. CALLED CHEVROLET DEALER AND WAS TOLD MANY DIFFERENT THINGS. WAS TOLD THAT PARTICULAR LIGHT COMES ON WHEN ANYTHING GOES WRONG WITH THE CAR TO PREVENT FURTHER DAMAGE TO "THE CAR" BUT PUT LIVES AT RISK. CHECKED THE CHEVROLET FORUM AND THIS HAPPENS QUITE OFTEN AND PEOPLE SAY GET RID OF IT AS SOON AS POSSIBLE AND DON'T USE IT AS A FAMILY CAR BECAUSE IT CAN STALL ON THE HIGHWAY. THIS FEATURE SHOULD BE REMOVED FROM ALL VEHICLES. I WAS TOLD THERE WAS A PRIVATE RECALL ON THE 2011 EQUINOX THROTTLE BODY, SHAME ON CHEVROLET, SHAME ON ONSTAR!

SERVICE AIR BAG LIGHT ILLUMINATED ABOUT 9 MONTHS AGO. THE ISSUE WAS REPORTED BY DEALER AS WIRE HARNESS UNDER THE DRIVER SIDE THAT WAS REPLACED AND WELDED. NOW SAME ISSUE AFTER 9 MONTHS AGAIN (SEPTEMBER 2017) SERVICE LIGHT COME ON AGAIN AND DEALER TOLD ME IS THE SAME ISSUE BUT NOW IS UNDER THE PASSENGER SIDE. MY VEHICLE IS CURRENTLY UNDER 71K MILES. REALLY CONCERN I HAD THESE TWO EVENTS. SOMETHING IS WRONG WITH THE SEAT WIRE HARNESS CREATING THE SAME FAILURE MODE. WHAT IS WRONG WITH THE WIRE HARNESS? BOTH ISSUES WERE NOT COVERED BY GM. THEY STATED THAT ONLY IS COVERED UNDER BUMPER TO BUMPER LIMITED TO 36K MILES. I ISSUED A CONCERN WITH GM AND GAVE ME THIS NUMBER TO RECORD THIS CONCERN 8-3308753301 HOWEVER THE SOLUTION IS THAT I NEED TO TAKE CARE SINCE IS OUT OF WARRANTY.

SERVICE STABILITRAC, TRACTION CONTROL OFF, ENGINE POWER IS REDUCED, SERVICE TRACTION CONTROL. THE VEHICLE WILL NOT DRIVER MORE THAN 30 MILES PER HOUR. DEALER AND OTHER SERVICE SHOPS HAVE NOT BEEN ABLE TO FIND ANY CODES. IF YOU TURN THE VEHICLE OFF AND BACK ON IT WILL WORK FINE AND IT CAN BE WEEKS OR EVEN MONTHS BEFORE IT HAPPENS AGAIN. IN SEARCHING THE INTERNET THERE ARE MANY REPORTS OF THE SAME ISSUE IN DIFFERENT BLOGS, THIS IS A SAFETY CONCERN AS YOU CAN LOSE POWER WHEN DRIVING IN A HIGHWAY AT 70 MPH. SEE THIS YOUTUBE VIDEO WHICH SHOWS THE ISSUE. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

DRIVER'S SIDE SEAT CONTROL PANEL IS GOOD; HOWEVER, THE LIGHT WEIGHT PLASTIC FRAMING IT SNAPS INTO IS BROKEN IN A COUPLE OF PLACES. I HAVE TRIED TO GLUE THE BROKEN PLASTIC PIECES SO THAT THE CONTROL PANEL WILL SNAP BACK INTO IT. WE ARE SENIOR CITIZENS AND ARE NOT OVER WEIGHT AND CAN NOT IMAGINE WHAT COULD HAVE CAUSED IT. NOT THAT IT MATTERS, WEE HAVE 55,651 MILES ON THE VEHICLE AND WE PURCHASED IT NEW FROM A DEALER. WE PAID CASH FOR THE TRAVERSE AS WE ARE LIFE LONG GM CUSTOMERS AND BELIEVE IN THE PRODUCT. WE ARE NOT LESS A BELIEVER NOW BUT I AM CONCERNED AS THIS IS A SAFETY ISSUE IN THAT WHEN THE PANEL HANGS OUTSIDE OF THE SEAT, PANT LEGS, PURSE STRAPS, ETC. DO CATCH ON IT AND AT OUR AGE THIS NEEDS TO BE FIXED BEFORE ONE OF US GETS HURT, NOT TO MENTION THE BAD APPEARANCE OF THIS BEAUTIFUL PRODUCT. PLEASE LET US KNOW THE ALTERNATIVES AND HAVE A GREAT DAY. THE PROBLEM WAS FIRST NOTICED ABOUT EIGHT MONTHS AGO BUT WE HAVE TRIED TO SUPER GLUE THE FRAME BACK IN PLACE SINCE THAT TIME.

I WANT TO REPORT A VERY DANGEROUS AND SAFETY HAZARD THAT WE RECENTLY EXPERIENCED WITH OUR 2013 LTZ TRAVERSE. ON JULY 23,2017 MY WIFE AND I WERE DRIVING ON INTERSTATE 80. DRIVING IN THE MIDDLE LANE GOING 70 MPH. ALL OF THE SUDDEN BELLS WERE RINGING AND DASHBOARD ALERTS LIT UP. (TRACTION CONTROL OFF, SERVICE STABILITRAK AND ENGINE POWER REDUCED) OUR SPEED WENT FROM 70 MPH TO 10 MPH IN SECONDS. THE TRAFFIC BEHIND US WERE SERVING ALL AROUND US TO AVOID A SERIOUS ACCIDENT. WE WERE LUCKY NO ONE WAS KILLED. WE WERE FINALLY ABLE TO GET OFF THE ROAD INTO A TRUCK WEIGH STATION. OUR TRAVERSE WAS TOWED TO THE NEAREST CHEVY DEALER IN FRANKFORT, IL. LOW AND BEHOLD THERE WASN'T ANYTHING WRONG WITH THE TRACTION CONTROL OR THE STABILITRAK. WE WERE TOLD THAT THE CODES WERE FOR THE HIGH PRESSURE FUEL PUMP AND SENSOR. THE ECM SHOULD NOT HAVE THESE THREE PROBLEMS ROUTED TOGETHER. THERE SHOULD BE SOME SORT OF ALERT FOR THE HIGH PRESSURE FUEL PUMP BEFORE IT IS A PROBLEM AND THE ENGINE POWER REDUCED SHOULD NEVER BE USED. PLEASE GET THIS FIXED BEFORE THERE ARE MAJOR FATALITIES!

PASSENGER AIRBAG IS ENABLED WHEN A MINOR WEIGHT (SUCH AS A SMALL BACKPACK, OR LAPTOP) IS PLACED IN THE PASSENGER SEAT. I FIRST REPORTED THIS WHEN THE VEHICLE WAS UNDER WARRANTY AND THE DEALER REFUSED TO ADDRESS IT, SAYING THAT THERE IS NO WEIGH UNDER WHICH THE AIRBAG SHOULD BE DEACTIVATED. I BELIEVE THAT THIS IS NOT THE CASE, AND THAT A LIGHT WEIGHT ACTIVATING THE AIRBAG IS A SIGNIFICANT SAFETY ISSUE.

RANDOMLY WITHOUT WARNING MY TRAVERSE WILL COMPLETELY LOOSE POWER. IT DOES THIS WHILE DRIVING AT ANY SPEED, AND ALSO WHILE IDLING IN PARK.

ENGINE LOSS. DRIVING ON HIGHWAY, IN SLOW LANE GOING TO EXIT, WHEN WE LOST STABILITY, TRACTION, ENGINE POWER REDUCED, TILL THERE WAS NO POWER. GOT IN A PARKING LOT, BY SLOWLY ROLLING DOWN HILL, THANK GOODNESS. WOULDN'T START BACK UP. WE WENT AND ATE, WHEN WE CAME BACK IT STARTED AGAIN LIKE NOTHING HAPPENED. GOING TO WORK LAST WEEK, SAME THING. AT LEAST I HAD GOTTEN OFF THE HIGHWAY. THERE IS NO WARNING YOU LOOSE POWER. GOING TO GET SOMEONE KILLED.

WHILE EXITING A STORE PARKING LOT ONTO A CITY STREET, AT NIGHT, GOING APPROX. 40MPH , I HAD MY 3 YOUNG CHILDREN IN THE VEHICLE AND MY SUV SUDDENLY LOSS POWER. IT SHUT DOWN COMPLETELY, IN THE MIDDLE OF TRAFFIC, WITH OUT WARNING. LUCKILY THE CAR BEHIND ME SEEN WHAT WAS GOING ON AND DID NOT REAR END ME. I TRIED TO START THE VEHICLE UP AND IT WANTED TO TURN OVER BUT COULDN'T. THE ENGINE LIGHT CAME ON AND IT STARTED TO SMELL OF GASOLINE. THE PEOPLE IN THE CAR BEHIND ME, HELPED ME BY PUSHING MY CAR OUT OF THE WAY OF TRAFFIC INTO A PARKING LOT. I CALLED ROADSIDE ASSISTANCE AND HAD THEM TOW MY TRUCK TO MY HOUSE SINCE THE DEALSHIP WAS ALREADY CLOSED. THE NEXT MORNING, THEY TOWED IT TO THE NEAREST CHEVY DEALERSHIP. THE FOLLOWING DAY THE DEALER DIAGNOSED IT WITH A FUEL PUMP FLOW CONTROL FAILURE, AND TOLD ME IT WOULD BE $ 965.00 TO REPAIR. I HAVE ONLY OWNED THIS VEHICLE FOR 6 MONTHS, AND IT ONLY HAS, 70,000 MILES, WITH A MANUFACTURE POWERTRAIN WARRANTY STILL. SO I CALLED GM, AND COME TO FIND OUT THERE WAS A RECALL ON THE SAME YEAR MAKE AND MODEL AS MY SUV, FOR THE SAME PROBLEM/PART, BUT BECAUSE THE RECALL IS VIN SPECIFIC, GM WILL NOT PAY FOR THE REPAIR. I PUT IN A SERVICE REQUEST AND HAVE SPOKEN TO 7 DIFFERENT PEOPLE, WITH 1 SUPERVISOR ADVISING ME THAT THEY WERE GOING TO CONTACT THE DEALERSHIP AND SEE WHAT THEY COULD DO TO HELP GET IT FIXED. THAT WAS 4 DAYS AGO, NEVER HEARD BACK FROM ANYONE. I CALLED TODAY AND THE LADY I SPOKE WITH, SAID THERE WAS NO NOTES INDICATING THAT ANYONE WAS WORKING ON A SOLUTION, OR OF ANYTHING THEY PROMISED TO DO. THE ONLY THING SHE SAID WAS MY VEHICLE WASNT COVERED UNDER THE WARRANTY AND THERE WAS NOTHING THEY COULD DO. SO NOW I AM VERY UPSET, I HAVEN'T BEEN ABLE TO GET TO WORK BECAUSE THIS WAS MY ONLY SOURCE OF TRANSPORTATION AND I WASN'T PROVIDED A LOANER, I DO NOT HAVE THE MONEY TO FIX IT. CAN SOMEONE PLEASE HELP??

I COUNTINUE TO HAVE ISSUES WITH THE VEHICLE WITH THE CHECK ENGINE LIGHT COMING ON AND SERVICE STABILITRAK AND THEN REDUCED ENGINE POWER. THIS ERROR COME UP MULTIPLES TIME A WEEK IT IS VERY DANGEROUS AS THE VEHICLE LOSES ENGINE POWER AS A RESULT OF THIS ISSUE RESULTING IN REDUCED SPEEDS ETC. THE VEHICLE HAS BEEN TO THE DEALER AND THEY HAVE YET TO DIAGNOSE THE ISSUE. THIS IS A KNOWN ISSUE WITH THESE VEHICLES A SIMPLE SEARCH OF THE INTERNET WILL REVIEWS FORUM UPON FORUM ABOUT THIS KNOWN ISSUE