2013 CHEVROLET TRAVERSE Complaints

TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

CAR TURNED ITSELF OFF WHILE DRIVING 55 MPH ON HIGHWAY WITH MY CHILDREN IN THE CAR. TRAVERSE RANDOMLY SWITCHES BETWEEN CD AND RADIO BY ITSELF. TRACTION CONTROL WARNING SOUNDS RANDOMLY. SOMETIMES WHEN KEY IS TURNED OFF ALL GOES BLACK ON DASH WITHOUT OPENING THE DOOR. THERE IS NO PATTERN TO ANY OF THIS. ALWAYS TOTALLY RANDOM. I HAVE STARTED PRESSING RECORD ON MY PHONE BEFORE EVERY TIME I START MY CAR FOR THE POSSIBILITY THAT I WILL CATCH ONE OF THE RANDOM INSTANCES ON CAMERA. DEALERSHIP HAS REPLACED MY RADIO FOCUSING ON IT AND IGNORING MY TRACTION CONTROL ISSUE AND POWER LOSS. SINCE THESE ISSUES CANNOT BE TRIGGERED AND ARE COMPLETELY RANDOM I HAD TO CATCH MY RADIO FREEZING UP ON VIDEO TO GET DEALER TO BELIEVE MY ACCUSATIONS. MY CAR HAS BEEN "REPROGRAMMED" TWICE, NEW RADIO INSTALLED, REPAIRED INFORMATION BUTTONS ONCE, THEN INFORMATION BUTTONS REPLACED AND EACH TIME TELLING ME THAT ITS ALL FIXED NOW. WELL, I NOW HAVE VIDEO THAT PROVES DIFFERENTLY. SO WHEN IS THE NEXT TIME MY CAR IS GOING TO SHUT OFF? WILL MY CHILDREN BE WITH ME OR WILL IT ONLY BE A RISK OF THEM LOSING THEIR MOTHER??

I WAS IDLING AT A STOP LIGHT WHEN MY CHECK ENGINE LIGHT CAME ON. I GOT AN ERROR MESSAGE FOR LOSS OF TRACTION CONTROL AND STABILITRACK. MY ENGINE THEN COMPLETELY LOST POWER. I TURNED OFF THE ENGINE AND RESTARTED. MY CAR GOT ME THROUGH THE INTERSECTION WHEN IT IMMEDIATELY HAPPENED AGAIN. THIS WAS A RECALL IN THE 2010 MODEL- HOW IS IT STILL HAPPENING IN MODELS THREE YEARS LATER?

THE FUEL GAUGE STARTED FLUCTUATING AT FIRST AFTER GOING FROM DRIVE TO PARK. THE FUEL GAUGE READING WOULD BE OFF ANYWHERE FROM 1/8 TO 1/4 OF A TANK. THE FIRST PROBLEMS WERE THE GAUGE UNDERCOMPENSATING FOR THE ACTUAL FUEL IN THE TANK, THEN OVERCOMPENSATING, NOW IT GOES BACK AND FORTH. NOW THE PROBLEM IS NO LONGER LIMITED TO WHEN THE CAR IS IN PARK, I NEVER KNOW HOW MUCH FUEL I HAVE WHILE I AM DRIVING. THIS IS A VERY SERIOUS AND POTENTIALLY DANGEROUS SITUATION. IT IS AN ONGOING DAILY PROBLEM

TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE, POWER TO THE ENGINE DIMINISHED, TRACTION CONTROL AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE RESTARTED AFTER THE VEHICLE WAS PARKED FOR APPROXIMATELY TEN MINUTES AND THE CHECK ENGINE WARNING INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON THREE OTHER OCCASIONS AND WAS TAKEN TO THE DEALER EACH TIME. THE VEHICLE WAS DIAGNOSED ON THE THIRD VISIT WITH AN UNKNOWN DIAGNOSIS AND WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

WIFE WENT TO PARK CAR IN DRIVEWAY BETWEEN GARAGE & STREET AND WHEN EXITING THE CAR, THE CAR BEGAN TO ROLL BACKWARDS. SHE TRIED TO GET BACK INTO CAR AS 2 GRAND KIDS WERE IN THE BACK SEAT. AFTER SEVERAL ATTEMPTS TO GET IN, THE CAR DOOR KNOCKED HER DOWN & THE CAR CONTINUED TO ROLL INTO STREET UP ON NEIGHBORS FRONT LAWN ACROSS THE STREET. SHE WAS KNOCKED UNCONSCIOUS AND SUFFERED BRUISES UP & DOWN HER RIGHT SIDE WHEN I RETRIEVED THE CAR, FOUND IT IN "PARK" & ENGINE WAS TURNED OFF. KEYS WERE STILL IN IGNITION BUT IN OFF POSITION. DRIVEWAY HAS A SLIGHT DOWNGRADE BUT NOT WHAT I CONSIDER SIGNIFICANT. NEIGHBOR HAD OUTSIDE CAMERA WITH AUDIO BUT DID NOT HAVE VEHICLE IN PICTURE. IT DID HAVE AUDIO OF CAR GOING CLICK, CLICK, CLICK, CLICK, CLICK, ETC. AS IT ROLLED BACKWARDS TILL IT CAME TO A STOP. VERY FORTUNATE IT DID NOT COLLIDE WITH ANYTHING BEHIND IT OR ANY TRAFFIC CROSSING STREET AS WOULD HAVE BEEN DISASTROUS. WIFE WAS TAKEN TO HOSPITAL AND REQUIRED FOLLOW-UP VISITS WITH SPECIALIST & ALSO HAD A RETURN VISIT TO HOSPITAL WITH COMPLICATIONS FROM HER CONCUSSION. DEALER FOUND INTERMITTENT BINDING IN PARK PAWL LINKAGE AND ADJUSTED SHIFTER CABLE FIRST. COULD NOT DUPLICATE PROBLEM. FURTHER DISCUSSION WITH GM WERE INSTRUCTED TO REPLACE PARK PAWL AND COMPARTS INCLUDING LINK ARM W/SPRING. DID FIND RECALL ON 2014 CHEVROLET TRAVERSE MATCHING DESCRIPTION OF MY EXPERIENCE WITH TRANSMISSION NOT ENGAGING IN "PARK" & ROLLING. INTERESTING THAT THE 2013 WAS THE YEAR THE TRAVERSE WAS REDESIGNED.

THIS IS MY SECOND COMPLAINT I AM FILING, I HAVE A 2013 CHEVY TRAVERSE WITH FORTERA HL P255/65R18 109 TIRES, THE FIRST SET HAD MAJOR CRACKING THAT RAN ALONG THE INSIDE FIRST RIB AND LAST OUTSIDE RIB ALONG THE TREAD, WITH CRACKS THAT RAN HORIZONTAL TO THE WEAR INDICATORS, THE LAST TIME I CHECK THE CRACKS WAS ABOUT 4 MM LONG, THIS AFFECTED ALL FOUR TIRES. I CONTACTED THE DEALERSHIP, TOOK THE VEHICLE TO THE DEALERSHIP AND GOODYEAR MADE IT CLEAR AFTER TWO WEEKS THE ISSUE WE HAD WAS FROM "OZONE CRACKING" EVEN THOUGH THE TIRES ONLY HAD 22,000 PLUS MILES ON THEM AND REFUSED TO REPLACE UNDER THE RECALL, INSTEAD CHARGING ME A $389.00 PRORATED FEE FOR NEW TIRES OF THE EXACT SIZE, NAME AND QUALITY. ON 02 JULY, WHILE OUT MAKING PAYMENTS AND BUYING FOOD I NOTICED A VERY STRONG RUBBER SMELL, I CAME HOME AND THE SMELL HAD INCREASED TO THAT OF A RUBBER BURNING SMELL, I TOUCHED THE TIRES AND THEY WAS SO HOT I COULD NOT LEAVE MY HAND ON THE TREAD. I NOTICED THAT ONE TIRE HAD/HAS A BLUE GREEN COLOR TO IT FROM THE RIM TO THE MIDDLE JUST BELOW THE WORDS GOODYEAR, I ALSO NOTICED THAT THERE APPEARS TO BE WHAT LOOKS LIKE WEAR FROM THE TREAD LINE DOWN TO JUST BELOW THE WORDS GOODYEAR WHERE IT LOOKS LIKE THE TIRE IS RIDING ON THE ROAD ON THE SIDE WALL, OR AS I DESCRIBED IT TO BOTH GOODYEAR AND THE DEALERSHIP IT LOOKS LIKE THEY ARE RAN AGAINST A CURB, OF WHICH WE HAVE NO CURBS IN OUR BLOCK. THESE TIRES ALSO DO NOT MAINTAIN AIR PRESSURE,

I HAVE A 2013 CHEVY TRAVERSE THAT HAS MASSIVE CRACKING AROUND THE WHOLE TIRE BOTH ON THE INSIDE 1ST RIB AND THE OUTSIDE RIB, I FOUND CRACKS RUNNING ACROSS THE WEAR INDICATORS, I NOTIFIED THE DEALERSHIP WHO AFTER FINDING A RECALL (THE RECALL WAS FOR YEARS NOV 14 TO JAN 15) AGREED THE DESCRIPTION GIVEN BY GOODYEAR FOR THESE TIRES (P255/65R18 1095 FORTERA HL) ASKED FOR THE CAR SO THEY COULD REPLACE THE TIRES. AS OF YESTERDAY GOODYEAR CLAIMS ALL THE ISSUES ARE FROM OZONE CRACKING AND THEY ARE NOT LIABLE FOR THIS, EVEN THOUGH BY DEFINITATION THIS OCCURS ON THE OUTSIDE SIDEWALL NOT THE INSIDE OF THE TREAD OR ACROSS THE WEAR INDICATORS, I HAVE REPEADEDLY ASKED ABOUT THE 6 YEAR WARRENTY THAT IS SUPPOSE TO BE ON THESE AND STILL HAVE NO REPLY, I DO KNOW THERE ARE MULTIPLE COMPLAINTS FILED AGAINST THIS SPECIFIC TIRE FROM 2012 FORWARD FOR THE SAME ISSUE AND EXTREME TREAD WEAR. WITH THE CRACKS RUNNING THE FULL LENTH OF THE TREAD ON THE INSIDE AND THE CRACKS ACROSS THE WEAR INDICATORS THIS CREATES A MASSIVE DANGER IN TIRE SEPERATION OR BLOW OUTS AT HIGH SPEEDS ESPECIALLY IN THE SUMMER.

TRAVELING AT ROUGHLY 55MPH THE VEHICLE STARTED BEEPING. THE CAR CONTROLS BEGAN TO BECOME HARD TO STEER AND WITHOUT WARNING THE SPEED IN SECONDS SLOWED TO 15-20 MPH. THE DASH STARTS REPORTING THE FOLLOWING INFORMATION:ENGINE POWER REDUCES SERVICE STABILITRAK TRACTION CONTROL OFF I PULL OVER SHUT OFF THE CAR AND EVENTUALLY THE DEALER SAYS IT WILL GO AWAY. ITS A NON ISSUE. THEN IT HAPPENS AGAIN AND AGAIN OVER AND OVER AGAIN. THE CODE EVERY TIME IS P2138. THE SERVICE DEPARTMENT EVEN THINKS AN EXISTING TSB IS THE ISSUE 11273 BUT SINCE MY CAR ISNT LISTED ON IT. *TR

I TOOK MY CAR FOR SERVICE ON 2/20/2015 AND THE NEXT DAY THE SERVICE AIRBAG LIGHTS CAME ON STAYED ON EVEN AFTER I TURNED THE CAR OFF AND BACK ON. THE NEXT DAY IT DIDN'T COME BACK ON THE FOLLOWING DAY WHICH WAS 2/22/2015 IT CAME ON AND AGAIN AND STAYED ALL DAY. ON 2/23/2015 DIDN'T COME ON AT ALL THEN CAME BACK ON AGAIN ON 02/24/2015 AND REMAINED ON UNTIL I WROTE THIS COMPLAINT. I CALLED MY DEALER AND THEY GAVE ME AN APPOINTMENT FOR 2 WEEKS ON 3/12/2015 IF SOMETHING IS WRONG WITH THE AIRBAG I'M NOT SAFE AND MY WARRANTY MAY NO LONGER COVER IT AT THAT TIME BEING THIS IS MY ONLY MEANS OF TRANSPORTATION. *JS