2014 CHEVROLET TRAVERSE Complaints

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

I took it in to have the recall fixed, they told me they couldn't fix it, that I should not drive it, do not let a passenger ride in the front, they are having an issue they haven't encounterd with the other traversese he contacted somone to find out what to do and as soon as they get a letter he will let me know. I asked if it was safe to drive the look on his face was absolutely not, to just park it, and borrow or rent one, I do not have the money to do this, he said that I should be very very careful not to do anything to set off the airbag and only drive it if there is no other option, I made it clear there was not. I have had 5 close calls that could have set it off a few,inches were how close it was the last one someone almost hit me . I have a daughter I have to take to and from school the busses don't come out where we live. I just want it fixed,

Recall is for the airbag and shows no remedy. Dealer has not provided a fix for this recall and is unwilling to repurchase the vehicle at a fair market value.

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts are not available.

To Whom It May Concern: I received a letter from [XXX] the Vice President of Global Product Safety and Systems of Chevrolet General Motors in June 2023 concerning a safety recall: N232404980 From the letter I received: "General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2014 model year Chevrolet Traverse vehicles. As a result, GM is conducting a safety recall." However, parts to repair my vehicle are not currently available. It is now October 2, 2023. When I called the Customer Service number provided I was directed to Platinum Chevrolet in Santa Rosa to make an appointment to remedy this situation. I was told they still do not have the parts available for the front-driver airbag inflator. I am very concerned about this because I use this vehicle to transport myself and family to and from work and school. In the safety recall letter I received it also states: "In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may results in inflator rupture deployment. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants." Please let me know how I can get this situation resolved. I need to use this vehicle to provide for my family but I do not want to die from driving a car that I am paying for. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This car was flagged with a recall back in may and it still hasn't been addressed. The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner

The contact owns a 2014 Chevrolet Traverse. The contact stated that when the vehicle was started, the air bag warning light illuminated. The contact previously received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000. VIN tool confirm part not available.

The contact owns a 2014 Chevrolet Traverse. The contact stated that while driving at 75 MPH, The contact smelled fumes and the vehicle had turned off independently. When the vehicle turned off the steering became firm. The traction and service engine warning light was illuminated. The vehicle was towed back home. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was a faulty front and back valve, relay switch throttle and ignition switch. The vehicle had been repaired. The manufacturer was made aware of the failure and told the contact to make a complaint. The failure mileage was approximately 87,000.

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

in may 2023 gm announced a defective airbag and then sent a letter in june 2023. however, i still am unable to obtain the recall replacement for the defective airbag at the dealer. as a result i have been unable to use my car, including having to rent an suv for our annual family vacation in july 2023 which cost nearly $900.