2015 CHEVROLET TRAVERSE Complaints

The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

During a routine maintenance appointment with my mechanic, the airbag warning light illuminated on the dashboard immediately following service. I brought the vehicle to a dealership for diagnosis and was informed that the issue is due to a manufacturer-issued recall affecting the airbag system. However, I was also told that no replacement parts are currently available and there is no estimated date for when the defective component can be replaced. This creates a serious safety risk, as the vehicle may now be operating with a disabled or malfunctioning airbag system, which could fail to deploy in the event of a collision. I am forced to drive a vehicle that has been acknowledged as unsafe by the manufacturer and dealer, without remedy or safe alternative provided. The dealer confirmed the recall and the unavailability of parts, but has offered no loaner vehicle, reimbursement, or temporary resolution. I am requesting that NHTSA intervene to ensure that: The manufacturer remedies the safety defect in a timely manner. Affected drivers are provided with safe alternative transportation if parts are delayed. Accountability measures are enforced if harm results from known but unresolved recalls. Component/System for inspection: Vehicle is available for inspection upon request. Warning lights/symptoms: The airbag indicator light turned on immediately after routine service. Dealer confirmed problem: Yes. Manufacturer informed: Indirectly, through dealer report. Police/Insurance involved: No.

I was never informed of this recall! I just happened to check due to a seperate issue that's been happening(the transmission seems to be slipping, which I also read 2015 traverse's have that recall too, just not under my VIN) But it upsets me that I never received notice on this and the recall was in May 2023 and it's now March 2025!! I drive this car DAILY and also have my boyfriend in the passenger seat DAILY on our commute to and from work!!

I have contacted several dealers on multiple occasions about getting this repair done and nothing ever happens. They always say the airbag is on back order.

The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Chevrolet Traverse. The contact stated while driving at various speeds, the vehicle speed unintendedly decelerated to 25 MPH. During the failure the message "Traction Off", "Engine Power Reduce" and "Stabili-trac" were displayed. The vehicle was taken to the local mechanic who replaced the accelerator pedal sensor on several occasions, but the failure had eventually reoccurred. The vehicle was recently taken to the local dealer who was unable to reproduce the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 67,206.

The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000(Air Bags); however, the part to do the recall repair was not yet available. No further information was provided. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Chevrolet Traverse. The contact discovered that the front driver side curtain air bag cover panel was loose and unsecured. The vehicle was taken to the local dealer who diagnosed that the front driver’s side curtain air bag had partially deployed and needed to be replaced. The contact stated that the vehicle had not been involved in a crash to cause the partial deployment of the air bag. Additionally, the front passenger’s seat occupant detection sensor had failed causing the air bag warning light to remain illuminated. In addition, the front driver’s seat rails had malfunctioned, and the seat continued to move while driving the vehicle. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2015 Chevrolet Traverse. The contact stated while driving 20-25 MPH, the vehicle in front of her vehicle stopped abruptly, causing the contact's vehicle to hit the rear end of the other vehicle. The air bags did not deploy. The contact's grand-daughter who was occupying the front passenger's seat hit her chin against the dashboard. The contact's grand-daughter sustained a bruise on the chin but did not seek medical assistance. The vehicle was drivable. The contact later filed a police report but did not have the police report information available. Additionally, the contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000. Parts distribution disconnect.