2014 CHEVROLET TRAVERSE Complaints

MADE AN APPT. WITH A CHEVROLET DEALERSHIP WITH A SERVICE AIRBAG RED LIGHT ON THE DASH BOARD ON 6/28/2019. APPOINTMENT WAS CONFIRMED AND ONCE THERE, I WAS TOLD TO RETURN THE VEHICLE ON ANOTHER DAY, NO APPT. AVAILABLE. TO MY SURPRISE, THE DEALERSHIP ADVISED ME TO CONTINUE TO DRIVE MY CAR. I DID RETURN ON 7/2/2019 DIAG. $158.80 AND TO FIX AN ADDITIONAL $400.00. THIS IS A KNOWN PROBLEM WITH THE AIRBAG CONNECTOR. I SHOULD KNOW, NOT LONG AFTER I PURCHASED MY CAR I WENT TO GET SERVICE FOR A SEAT BELT RECALL AND THE CAR WAS RETURNED WITH A SERVICE AIRBAG LIGHT. I WAS TOLD THEY COULD NOT LET ME DRIVE THE CAR BECAUSE IT'S A LIABILITY. I GUESS BECAUSE THE CAR IS NO LONGER UNDER THEIR WARRANTY, IT DOESN'T MATTER. THE ERROR CODE WAS B0014: DRIVER SEAT SIDE AIRBAG DEPLOYMENT LOOP RESISTANCE ABOVE THRESHOLD. TO MY UNDERSTANDING THERE IS AN EXTENDED WARRANTY UNDER THE SAFETY BULLETIN N192219480 WHICH COVERS THIS MALFUNCTION UP TO 12 YEARS OR 180,000 MILES. IF THIS IS TRUE PLEASE ADVISE.

ON A BUSY INTERSTATE, VEHICLE LOST POWER AND SERVICE STABILI TRAK INDICATOR CAME ON. THIRD TIME THIS HAS HAPOENED. WAS ABLE TO CREEP TO SHOULDER AT 20 MPH. SHUT ENGINE OFF AND POWER AND ACCELERATION CAME BACK UP WITH CHECK ENGINE LIGHT ON. IS THIS A KNOWN SAFETY ISSUE WITH AN ACTIVE RECALL? VEHICLE HAS 89,500 MILES AND IS OUT OF WARRANTY

SIX TIMES NOW , I HAVE BEEN DRIVING AND THE STABILITRACK ALERT GOES OFF AND THEN IT CUTS DOWN MY ENGINE POWER AND I COULDN'T GO OVER 20-25 MPH. TWO OF THESE TIMES I WAS ON A MAJOR HIGHWAY WITH MY THREE CHILDREN . ALL OTHER INCIDENTS HAPPENED WHILE DRIVING DOWN CITY STREETS. I PULLED OVER, TURNED OFF THE VEHICLE FOR A FEW MINUTES , RESTARTED IT AND THE ENGINE LIGHT COMES AND STAYS ON. MY HUSBAND LOOKED IT UP ONLINE AFTER THE FIRST INCIDENT AND SAW THAT IT COULD BE THE THROTTLE BODY SENSOR AND REPLACED IT. OBVIOUSLY THAT DIDN'T HELP BECAUSE IT HAPPENED AGAIN SO WE TOOK IT TO GET DIAGNOSED WHEN THE ENGINE LIGHT WAS STILL ON AND IT SAID THAT THE IGNITION SWITCH NEEDED REPLACING. MY HUSBAND REPLACED THAT ABOUT 3 WEEKS AGO . TWO DAYS AGO , I STARTED MY CAR AND IT SPUTTERED AND DIED . I TURNED IT BACK ON AFTER A COUPLE OF MINUTES AND MY CHECK ENGINE LIGHT WAS ON SO WE TOOK IT BACK IN TO GET DIAGNOSED . THREW THE SAME CODE SAYING THE IGNITION SWITCH NEEDED REPLACING. ALL OF THIS HAS HAPPENED WITHIN THE PAST 10 MONTHS. I CAN NOT AFFORD TO KEEP THROWING ON RANDOM PARTS THAT AREN'T FIXING THE ISSUE NOR SHOULD I HAVE TO . THIS IS OBVIOUSLY A WELL KNOWN ISSUE WITH THIS MAKE AND MODEL AND NEEDS TO BE RESOLVED BEFORE SOMEONE SERIOUSLY GETS HURT. I CANNOT EVEN DRIVE THE 20 MINUTES TO MY JOB WITHOUT WORRYING WHETHER OR NOT I'M GOING TO GET THERE SAFELY AND WITHOUT HAVING TO PULL OFF THE HIGHWAY BECAUSE MY VEHICLE LOSES POWER . I WAS VERY EXCITED TO PURCHASE A TRAVERSE AS I HAD WANTED ONE FOR QUITE SOME TIME BUT NOW I'M VERY FRUSTRATED AND ANGRY ABOUT IT. I'M EVEN MORE FRUSTRATED WITH GM AND THEIR LACK OF RESPONSE TO THE SEVERITY OF THIS PROBLEM.

I WAS ENTERING THE ON-RAMP GOING EAST AND MY VEHICLE COMPLETELY STOPPED. I WAS GOING AROUND 25-30 MPH AND I HAD MY KIDS IN THE CAR. MY COMPUTER FORCED MY BRAKES AND I WAS UNABLE TO DRIVE THE VEHICLE. MY SUV LITERALLY MADE A FULL STOP WHILE DRIVING AT 25-30 MPH WITH MY KIDS IN THE CAR AND NO BRAKE LIGHTS IGNITED. THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT CAME ON. THEY EVENTUALLY TURNED OFF. THIS HAPPENED ONE OTHER TIME. I WAS DRIVING ON A RESIDENTAL STREET AND THE VEHICLE STOPPED AGAIN. MY HUSBAND WHOM WAS DRIVING THE CAR SAID THE CAR JUST STOPPED IN THE MIDDLE OF THE INTERSECTION. HE TRIED PRESSING THE TRACTION CONTROL BUTTON BECAUSE THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT CAME ON AND THE BRAKES WERE FORCED AGAIN AND NOTHING. IMAGINE GOING 25MPH AND STOPPING ABRUPTLY WITHOUT BRAKE LIGHTS FOR OTHER CARS TO SEE. THIS TIME I DID RESEARCH AND I SAW THAT OTHER 2014 CHEVY TRAVERSES WERE RECALLED FOR THE CHASSIS MODULE (RECALL NUMBER 14V614000). I SAW YOUTUBE VIDEOS AND I CHECKED SEVERAL CONSUMER THE COMPLAINT WEBSITES AND I LITERALLY SAW OVER 10 OTHER COMPLAINTS ABOUT THE SAME ISSUE THIS MONTH! I ALSO PUT A READER IN MY VEHICLE AND THE TWO CODES THAT COME UP IS P16AA & P1682. ONE IS FOR THE ELECTRONIC MODULE SYSTEM IN WHICH THE CHASSIS (PERTAINING TO THE RECALL) IS LISTED UNDER). I CALLED THE DEALER AND THEY SAID THAT THE RECALL WAS ACTIVE FOR 2014 CHEVY TRAVERSES..... BUT NOT MINE! I AM COMPLETELY DISGUSTED. THESE VEHICLES WILL KILL YOU - LITERALLY AND THEY KNOW IT, AND THEY REFUSE TO DO ANYTHING ABOUT IT! NOW I'M PAYING A CAR NOTE AND I CAN'T EVEN DRIVE IT - FOR THE SAFETY OF MY FAMILY, OTHERS, AND MYSELF. SHAME ON THEM - AGAIN THIS IS HAPPENING TO OTHER PEOPLE! THIS IS A URGENT REQUEST FOR HELP!

TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE ENGINE POWER REDUCED AND CHECK STABILITRAC MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUSE BOX NEEDED TO BE CHANGED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED FOR OVER A YEAR AND A HALF. THE VEHICLE WAS TAKEN TO MARINE CHEVROLET (1408 WESTERN BLVD, JACKSONVILLE, NC 28546) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS REPAIRED BY THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC

MY TRUCK STARTED SHAKING, AFTER PULLING OVER AND TURNING IT OFF, IT CRANKED AND RAN NORMAL (SEVERAL TIMES). THE ENGINE LIGHT CAME ON AND THE READING WAS A STARTER RELAY FUSE (SIMILAR TO AN ICE CUBE) THAT WAS REPLACED. THEN IT STARTED SHAKING, LOOSING POWER AND NOT STARTING (ROLLING OVER BUT NOT CATCHING). CODE READ THROTTLE BODY WHICH WAS CLEANED. THE VERY NEXT MORNING EXITING THE INTERSTATE IT LOST POWER, WOULD NOT START, AGAIN TURNING OVER BUT NOT CATCHING. TOWED TO THE DEALER AND DIAGNOSED: FUEL HARNESS WIRING. #3 IGNITION COIL, SPARK PLUGS AND FUEL SYSTEM CLEANING. ALL DONE EXCEPT FUEL SYSTEM CLEANING. DROVE TO WORK, ATTEMPTED TO LEAVE WORK AND THE VEHICLE WOULD NOT CRANK, TURNING OVER BUT NOT CRANKING. EVENTUALLY CRANKED AND 2 DAYS LATER STARTED JERKING. CAME TO A STOP SIGN, MAKING A LEFT TURN IT JERKED AND LOST POWER IN THE MIDDLE OF THE ROAD. TOWED TO DEALER AGAIN REPLACING THE ENTIRE FUSE BOX. FUSE BOX IS ON BACK ORDER, PENDING RESULTS.

MY CAR KEEPS DYING FOR NO REASON. IT HAS A READING OF LOW ENGINE LOWER AND TRACTION CONTROL SYSTEM NEEDING SERVICE. THEY CAR JUST SHUTS OFF IN THE MIDDLE OF THE ROAD. MY VEHICLE WENT FROM 70 TO 30 MPH ON THE HIGHWAY.

WHILE EXITING THE FREEWAY 6/1/2019, ON THE OFF RAMP LUCKILY, MY 2014 CHEVY TRAVERSE'S LIGHTS START COMING ON: SERVICE STABILITRAK, TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, POWER ENGINE REDUCED AND THE CAR SLOWS DOWN AND STARTS JERKING. I GET STOPPED AT THE END OF THE RAMP AND CAN'T GET THE VEHICLE TO START MOVING AGAIN. TURNED ON MY HAZARDS AND SHUT OFF THE VEHICLE AND TURNED IT ON AND OFF SEVERAL TIMES. FINALLY, ALL THE LIGHTS GO OFF AND MY VEHICLE STARTED MOVING NORMALLY AGAIN BUT THE CHECK ENGINE LIGHT WAS ON AND STAYED ON. AFTER SEVERAL HOURS THE CHECK ENGINE LIGHT WENT OFF. TAKING INTO MY MECHANIC TO SEE WHAT THE PROBLEM COULD BE BUT IT LOOKS LIKE THIS IS COMMON ON THE 2014 AND MAY NOT HAVE A SOLUTION. THIS IS REALLY FRUSTRATING ESPECIALLY AFTER ONLY HAVING THIS VEHICLE FOR 8 1/2 MONTHS! SHOULD HAVE SOME KIND OF RECALL OUT THERE.

WHEN I HAD THE OIL CHANGED THIS WEEK I WAS TOLD THERE WAS A SLIGHT LEAK BEGINNING IN THE FRONT COVER. THE CAR HAS ONLY 53,600 MILES. WHY HAS THIS NOT BEEN RECALLED?

I WAS DRIVING ON THE HIGHWAY WHEN THE CAR STARTED LOSING POWER! AS I HIT THE GAS PETAL IT WOULD PUTT PUTT AS IF IT WASN'T GETTING ANY GAS. I LOST COMPLETE POWER AT RED LIGHT, HAD TO TURN THE SWITCH ALL THE WAY DOWN THEN BACK UP THEN THE CAR SLOWLY WINDED UP AS IF IT DIDN'T WANT TO START SO I HAD TO GIVE IT A LITTLE GAS THEN IT CRANKED UP ON THE DASH BOARD YOU CAN SEE THE RPM GOING UP AND DOWN AS IF IT WANTING TO SHUT OFF!