2014 CHEVROLET TRAVERSE Complaints

GENERAL MOTORS IS AWARE OF A BRAKE PEDAL RUBBING NOISE ISSUE, HOWEVER THEY DO NOT INFORM OWNERS ABOUT A REMEDY. THE SQUEAKY/RUBBING BRAKE PEDAL NOISE IS A KNOWN ISSUE AS I HAVE BEEN TOLD FOR THIS MODEL AS WELL AS SEVERAL OTHERS ON THE GM LINEUP. I AM ASKING GM TO TAKE RESPONSIBILITY BY DOCUMENTING MY CONCERN AS WELL AS ISSUING A RECALL SO IT MAY BE ADDRESSED BEFORE IT CAUSES SOMETHING TO GO WRONG AND POSSIBLY CAUSE AN ACCIDENT.

HIGHWAY SPEED, HIT MODERATE POTHOLE AND RECEIVED MULTIPLE ERROR MESSAGES IN THE DISPLAY "ENGINE POWER REDUCED" "SERVICE STABILITRAK" "SERVICE TRACTION CONTROL". ENGINE BARELY RUNNING/RUNNING ROUGH. BRAKES HAVE NO POWER ASSIST. VEHICLE STRUGGLING TO MAINTAIN 20MPH AND HARD TO GET OFF THE FREEWAY. APPEARED TO BE COMPLETE ECU MALFUNCTION. HAD TO ABANDON CAR IN A PUBLIC PARKING LOT AND HAVE SOMEONE PICK US UP. VEHICLE WAS TOWED TO LOCAL DEALERSHIP AND YET THEY CAN FIND NO FAULT CODES, THUS RELEASING THE CAR WITH NO WORK PERFORMED. THIS PHENOMENON HAS BEEN DOCUMENTED ON YOUTUBE HERE: [XXX] NOTE: THIS IS NOT MY VIDEO, BUT IS THE EXACT SCENARIO I ENCOUNTERED. SIMILAR VIDEO DOCUMENTED HERE: [XXX] MANY OTHER INSTANCES DOCUMENTED ON THE INTERNET IN VARIOUS VEHICLE FORUMS AND ACROSS OTHER GM PLATFORMS. THIS IS AN UNSAFE CONDITION THAT SHOULD BE A BETTER INVESTIGATED ISSUE BY CHEVROLET. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *AN

WHILE SITTING IN TRAFFIC AT A RED LIGHT, I FELT THE CAR SHUDDER, AND THE ENGINE DIED. IT STARTED RIGHT UP. DROVE IT HOME. IT PRODUCED A CHECK ENGINE LIGHT. MY MECHANIC CHECKED IT WITH HIS ANALYZER, AND HE TOLD ME THERE WAS A SHORT IN THE IGNITION SOMEWHERE. I GOOGLED RECALLS FOR MY MODEL YEAR AND RECALL 14515B POPPED UP. NOBODY AT GM (TOLL FREENUMBER) OR THE SERVICE MANAGER AT THE DEALERSHIP WHERE I BOUGHT THE CAR WILL ACKNOWLEDGE THIS MEMO EXISTS. IT DESCRIBES PERFECTLY WHAT HAPPENED WITH MY VEHICLE

RECALL (14007) REPAIR WAS SUPPOSEDLY DONE MAY 2014 AT JEFF GORDON CHEVROLET IN WILMINGTON, NC. CAR WAS PUT IN THE SHOP OCTOBER 2017 AT SAME PLACE FOR SAME PROBLEM THAT PROMPTED A RECALL, INACCURATE FUEL GAUGE READING. EXTENDED WARRANTY COVERED REPAIR THIS TIME. INSTRUMENT CLUSTER WAS REPLACED AND PROBLEM FIXED, ACCORDING TO JEFF GORDON CHEVROLET. JUNE 27, 2018 - WE RAN COMPLETELY OUT OF GAS EVEN THOUGH FUEL GAUGE SHOWED A QUARTER OF TANK REMAINED. CAR SHUT OFF. THANKFULLY WE WERE NOT IN MOTION. WE WERE SITTING IN A CUSTOMER'S DRIVEWAY. JEFF GORDON CHEVROLET WILL NOT COVER REPAIR, WE HAVE BEEN TOLD WE ARE FINANCIALLY RESPONSIBLE. HOW CAN AN OBVIOUS ISSUE THAT WAS PART OF A RECALL NOT CONTINUE TO BE COVERED?

WHEN APPLYING BRAKES, IT MAKES A SOUND LIKE WATER AND HAS BEEN DOING THAT SINCE PURCHASE 09/17, AND WHEN ACCELERATING THERE'S A JERKING LIKE THE ENGINE IS TRYING TO ENGAGE????? ALL IN MOTION

I WAS GOING THROUGH A DRIVE-THRU, AND LEFT THE PARKING LOT. WHEN I STOPPED AT A STOP SIGN I HEARD A CHIME, AND A ' TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, AND SERVICE STABILITRAK' LIGHTS CAME ACROSS THE SCREEN ON THE DASHBOARD AS WELL AS THE TRACTION CONTROL LIGHT. SO I DROVE BACK TOWARD MY JOB, AND ABOUT 3 MILES DOWN THE ROAD, MY CAR STARTED TO SHAKE AND THE RPMS STARTED TO GO UP!, SO I STARTED TO DRIVE TO THE DEALERSHIP I BOUGHT IT FROM 3 MONTHS AGO, AND THEY DIDN'T HAVE ANY APPOINTMENTS FOR TODAY, SO I LEFT AND MADE AN APPOINTMENT FOR TOMORROW. AS I WAS DRIVING BACK TO WORK, THE CAR STARTED TO SHAKE AND DECLINE IN SPEED, THIS LASTED ABOUT 2 MINUETS AND THEN WENT BACK TO NORMAL, I PARKED MY CAR AT WORK, AND WENT BACK IN FOR 4 HOURS. WHEN I CAME BACK OUT, ALL THE LIGHTS WERE OFF, AND IT DROVE FINE HOME. HOPING THAT THE DEALERSHIP CAN FIX IT, I DON'T FEEL SAFE DRIVING MY CHILDREN IN THIS VEHICLE ANY LONGER! I COULD HAVE BEEN IN A WRECK TODAY! I HAVE READ THIS IS A COMMON PROBLEM WITH THE TRAVERSE! I HAVE ALSO READ THAT IT HAS YET TO BE FIXED, I HAVE TWO YOUNG CHILDREN, I BOUGHT THIS CAR FOR SAFETY FOR THEM, AND NOW IT COULD HURT THEM! THIS IS NOT THE FIRST TIME THIS HAS HAPPENED, THIS IS THE LONGEST IT HAS LASTED. IT HAS HAPPENED ABOUT 3-5 OTHER TIMES, JUST A SHORT 5-10 SECONDS AND THEN BACK TO NORMAL!

IN 8/2017 I TOOK MY 2014 CHEVY TRAVERSE WITH 42K MILES TO SHOP FOR SERVICE AIRBAG LIGHT THAT CAME ON. SINCE THAT TIME, IN THE PAST 10MONTHS I HAVE HAD AT DEALER 6 TIMES FOR THE SAME THING. I CURRENTLY AM HAVING THE SAME ISSUE AND CANNOT GET CHEVROLET TO CALL ME BACK TO FIX AIRBAG ISSUE ONCE AND FOR ALL. I HAVE LEFT SEVERAL MESSAGE AND NO REPLY FROM CHEVY. THIS IS A SAFETY ISSUE AND IT IS PUTTING MY FAMILIES SAFETY AT RISK. I AM NOT VERY HAPPY THAT IT HAS NOT BEEN FIXED PROPERLY IN THE 6 TIMES IT HAS BEEN AT A GM DEALER NOR THE FACT CHEVY DOES NOT CARE AND WILL NOT CALL ME BACK. THEY SHOULD HAVE TO BUY BACK THIS CAR IF THEY CANNOT FIX IT CORRECTLY.

POWER STEERING IS GOING - OK ON HIGHWAY - ISSUES TURNING/PARKING/BACKING DUE TO POWER STEERING - THIS VEHICLE NO LONGER HAS A GOOD TURN RADIUS AND BECOMES DIFFICULT TO MANEUVER - AT APPROX 40,000 MI

THE STEERING HAS A WHINING NOISE AND THE BRAKE HAS A SQUEAKY NOISE THAT BOTH FEEL UNSAFE TO DRIVE. MANY OWNERS HAVE EXPERIENCED THESE ISSUE ON BUICK ENCLAVE, SATURN OUTLOOK, CHEVY TRAVERSE AND GMC ACADIA AS WELL AS OTHERS. NO SOLUTION HAS BEEN ISSUED BY GM AND SOMETHING NEEDS TO BE DONE TO REMEDY THESE ISSUES.

SERVICE AIR BAG FLASHES INTERMITTENTLY. THERE ARE A LOT OF COMPLAINTS OF THIS PROBLEM ALL OVER THE INTERNET, BUT NO RECALL HAS BEEN ISSUED FOR MY VEHICLE, EVEN THOUGH RECALLS HAVE BEEN ISSUED FOR OTHER CHEVY TRAVERSE.