2024 CHEVROLET TRAX Complaints

Digital Dash went Black when I started my vehicle, remained black even when I turned off the vehicle and restarted.

On March 22, 2026, I was driving at approximately 45 mph, and my daughter was in the passenger seat, trying to connect her music to the car radio and the instrument panel (dashboard) screens went completely blank. For several seconds, I had not readings from the dashboard lighting. It went completely black. It then reset itself, much like a computer when you restart it. Within a short time (less than a minute) the instrument panel began working again. This was the third time this has happened to this vehicle. The first time was in July 2024 and the second time in November 2025. Both of those incidents were reported to NHTSA. There had been a software recall for NHTSA 23V744000 for this very problem in 2024 Chevrolet Trax, but my VIN was not included in the safety recall for increased risk of crash. I brought the Trax to the dealership after the third incident. They did a software update on 25-NA-071. I hope this remedies the problem.

I was driving on the highway going around a ramp when I went to press on the brakes to slow down the pedal just went to the floor and the car would not slow down, causing me to go off the road. My insurance company did an inspection and said the accident was caused by engine failure and won’t cover damage. GM did inspection said it wasn’t their fault but won’t release their inspection report

I was driving down the highway going with the flow of traffic and my car caught fire. I was told by the mechanic that “the turbo line combusted and put a hole in the engine” I’ve also been told “oil got on the turbo belt and caught fire” I’ve also been told “the software recall actually had nothing to do with the software and it was an issue with turbos and something was mechanically wrong with this car. I was in the car with my 9 month old daughter. In the middle lane in the highway. The car instantly stopped accelerating leaving us going very slow compared to others. We could’ve been killed! I had to figure out how to get over and then get my daughter out of the car safely and wait on the side of the highway with a baby for fire and police to come put the fire out. When I was driving it sounded like pressure popped under the car and then I could almost hear pieces flying out. And then the dash lights came on telling me to turn the engine off. It was extremely unsafe and now I’m afraid to even drive with my baby in any car.

My wife was driving her car in Maine on a narrow mountain road, it had been snowing and the roads had been plowed and treated but they were slushy and wet this is also a two lane road. She was driving and all of a sudden the warning lights came on and there was an immediate loss of power, she said that a logging truck was behind her and luckily he was paying attention or else he would have ran her over she could not accelerate and she could only go about 15 mph.There are no shoulders to pull off the road so she put on her flashers and drove it barely to a little gas station to pull off the road to call me. We had it towed to the closet Chevy dealership who had it for 39 days replacing the motor that had blown up, the dealership said that the #1 piston or rod broke and destroyed the engine. The car had only 28k miles on it and there were no motors to be found, they did after 39 days replace the motor and turbo in the car. Mine and her concern is with this immediate loss of power on these types of roads she could've been in an accident or even worse, there has to be answers as to why this happened and what is the long term solution to r his issue. We have seen on the GM forums of this happening to other Chevy Traxs vehicles. I do have the repair paperwork from the dealership.

When it is too windy or rains my blindspot warning light will indicate there is something there when there isn't. I'm unsure of when I really started to notice it and watch for it to occur

My noise cancelation malfunctioned from the first month of of purchasing it 11/2023. It took two years numerous dealership visits, update after update. I filed a lemon law claim. I had a GM claim. No one could fix it. They told me I could do 3 things. Update again, cut the wires (which of course voids the entire warranty) or have them disconnected (if they could even be disconnected). I finally found a dealership in Cayuga, Indiana that fixed the problem by actually disconnecting the noise cancelation. It got so loud you couldn't even hear anyone talking in the car. It gave anyone a headache if they ride more than 30 minutes at a time. The noise cancelation wouldn't shut off. It just sounded like

My car sometimes has a hard time catching a gear during acceleration and jerks hard when letting off the gas pedal. It has done it since I purchased my car brand new in November 2023. I've had the car in the shop numerous times since I've purchased it. For a variety of issues.

It was about [XXX] {XXX} I was driving about seventy five miles an hour down [XXX] heading north to milwaukee, and there was a loud bang, and it seemed like the car went in reverse. And then it just stopped right on the road.I had to get off of the road.I and it said there was there was a message on the dashboard engine power reduced.My oil life was at sixty four percent at the time.And then it said, check oil pressure when I went into the dashboard.I sat on the side of the road and had it towed to lead chevrolet INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased the vehicle back in June of 2023, brand new, fresh off the lot and from then the issue began. I had a leak in the fuel line and the engine blew. That was all fixed. But the main issue was the loud vibrating noise that the service department tried to correct multiple times and couldn’t tell where it was coming from. Diagnostics were ran and the vehicle was in the shop multiple times because the noise was unbearable. I took it to 2 dealership service centers to see if anyone could locate it. From both service centers and other sales rep, the 2024 Chevrolet Trax 1RS has this issue and no matter the updates and corrections that were attempted it couldn’t be corrected. I submitted a complaint to corporate where they decided to send a “technician” from their office. Only the tech could not duplicate the issue but everyone else could. Because of that the buy back option was off the table and I was given a 2,000 certificate for another car, I still owed 21k for the trax. GM/Chervrolet technician failed to properly diagnose an issue that is common with those specific vehicles and now I am being ignored and looking for assistance