2025 CHEVROLET TRAX Complaints

The contact owns a 2025 Chevrolet Trax. The contact stated while driving from a complete stop and while coming to a stop, the vehicle was jerking and the transmission experienced hard shifts. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed, but the cause of the failure could not be determined. The dealer performed a required ECM software update; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.

While driving, all of a sudden dash went blank. No gauges, no speedometer, just a blank screen. I was near the dealer where I had purchased it and drove in. Service dept was closing but a mechanic disconnected the battery and reconnected it and the dash worked. The mechanic said he never heard of this happening before, but when I got home and researched it it has happened before. My wife uses the car to transport our grandkids, and I cannot imagine the screen going blank on the freeway at 65.

My passenger side door is making a thumping noise and now I have to live with a passenger door thumping when closing

I’m reporting a recurring issue with the windshield wiper blades on my brand-new 2025 Chevrolet Trax vehicle. The driver-side wiper blade consistently leaves streaks across the windshield, especially during rain. This significantly reduces visibility, particularly dangerous at night when glare from oncoming headlights worsens the problem. I’ve already had to replace the wiper blades multiple times in just a few months, yet the issue keeps coming back. This poses a serious safety risk, and I’m concerned that it may be a manufacturing or design defect affecting more vehicles. I am told by Chevy that I can only purchase the OEM wiper blades and I have yet to be able to find any aftermarkets that fit this car. I urge the NHTSA to investigate this issue before it leads to accidents or injuries.

The contact owns a 2025 Chevrolet Trax. The contact stated while driving 75 MPH, the instrument panel and cluster became inoperable. The vehicle was taken to the dealer, where the failure could not be duplicated; however, the failure recurred, and the navigation system and other infotainment system functions engaged independently. The vehicle was taken back to the dealer, where an unknown wiring cable was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that an unknown wiring cable needed to be replaced, and the part was ordered. The vehicle was not repaired. The dealer denied vehicle rental assistance. The contact stated that the failure had been recurring intermittently. The manufacturer was not notified of the failure. The failure mileage was unknown.

Vehicle’s digital dash will go completely black, will not respond to touches, radio will intermittently disconnect from Apple CarPlay. Radio replaced, problem persists. Yes the problem has been duplicated on numerous occasions by two separate dealerships and no resolution has been reached. No warning lights, no notifications, just sudden disconnection and reconnection or disconnection without any reconnection of device with non-responsiveness and occasional blacking out of screen on car. This has been ongoing since the purchase of the vehicle in May 2024, still no resolution.

Vehicle will indicate a pedestrian or another vehicle in front of and activate forward collision detection with hard braking when there are no pedestrians or obstacles/objects on the road- problem persists after having a new radar system installed via dealership

I’ve had my 2025 Chevy tracks for less than a year at first having issues in January 2025. I was driving back from my son‘s birthday party and the entire dash just went black. I could not see the mile per hour I was going and I could not see my radio my entire front dash just blacked out for almost a minute. I was driving at the speed of 70 miles an hour when this occurred putting myself and others at risk I was able to pull over on the side of the highway to see the issue going on with my vehicle. I turned off my vehicle and turned it back on thank you. Maybe that would resolve the issue, but it clearly didn’t. I contact GM. I contact the dealership Dutch Miller and explain to them the issue that did did occur. I took it into a shop. The dealership looked at it. They updated it the system in my car. Which I thought that resolved the issue for a few months and now I’m back to the dash going black when I’m driving, took it back to the dealership again and they said that they couldn’t find any issues and we just gotta wait until a recall occurs with GM. Been contacting General motors about this issue. This is a safety hazard and extremely dangerous when you’re going speed limit at high speed and you cannot see anything on your dash it is terrifying and scary especially when you have your family in the car. Hopefully GM gets this fixed. It’s a brand new car should not have any issues.

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle’s rear structure and frame were compromised. After a low-speed rear-end collision (approximately 5 mph), the frame bent, and the vehicle was declared a total loss by the insurance company. The car is no longer available for inspection as it has been taken by insurance, but documentation including photos, insurance reports, and repair estimates is available upon request. 2. How was your safety or the safety of others put at risk? The fact that the frame sustained significant damage in such a low-speed collision raises concerns about the overall durability and crashworthiness of the vehicle. This could indicate that the vehicle might not provide adequate protection in more severe collisions, putting occupants at risk in real-world driving conditions. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the damage was confirmed by the insurance adjuster and an independent collision repair shop, both of whom concluded that the vehicle’s frame was bent. The repair facility stated that the vehicle could not be repaired due to the extent and nature of the frame damage. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the vehicle was inspected by an insurance adjuster and an independent body shop. The manufacturer has not inspected the vehicle, and police were not involved as it was a minor collision without injuries. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no warning lamps or messages prior to the incident. The issue only became apparent after the vehicle was rear-ended, at which point the structural damage was assessed.

The contact owned a 2025 Chevrolet Trax. The contact stated while driving 35 MPH with cruise control mode disengaged, and approaching the red traffic light, the brake pedal was depressed. The contact stated that the vehicle responded temporarily, and then the vehicle accelerated unintendedly. There was no warning light illuminated. The contact stated that he shifted to park(P) in the hope that the vehicle would stop, but the vehicle failed to stop and the engine revved louder, causing the vehicle to crash into two occupied vehicles in the intersection of a highway. The air bags deployed. It was unknown whether there was a warning light illuminated after the crash. The contact sustained injuries and the emergency units transported the contact to the hospital, where he underwent a CT scan. The contact was informed that he had sustained two broken ribs. The contact was hospitalized for two weeks, and the contact was admitted to a rehabilitation center for a week and a half. One of the other drivers sustained three broken ribs, but it was unknown whether the driver received medical assistance. No further information was available. The vehicle was towed and totaled. The two other vehicles were totaled. A police report was filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 6,000.