2024 CHEVROLET TRAX Complaints

Check engine light came on 5/22/25 sitting idle when I went on lunch at 1:00 pm. I left work and came home at 5:00 pm and made it home safely not sure what the failure is yet I will call the dealer in the morning. Car only has 28,000 miles on it and should not already be having engine issues. Also has dramatic drop in gas mileage.

My engine suffered catastrophic engine failure with less than 14,000 miles. I was travelling at highway speeds on a busy highway in rush hour. I heard what sounded like an explosion, lost all power, and had to steer across two lanes where I just made it onto the shoulder of the highway. The car was towed to the dealer who confirmed the catastrophic engine failure. There was absolutely no warning, no warning lights, no messages at all, I was driving and heard what sounded like an explosion and lost all power.

The contact owns a 2024 Chevrolet Trax. The contact stated that the rubber trim had detached from the front windshield wipers. There were no warning lights illuminated. The contact called the dealer, who confirmed the parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 41,000. The VIN was not available.

At random times and unexpectedly, my Onstar system drops completely, resulting in Onstar losing communication with my vehicle. This creates a hazard, as I am at risk of being in a collision and Onstar not being able to be notified

My car shuts down completely and everything goes black while I’m driving. Did it twice while I was driving on a busy highway. I almost got hit twice.

I am reporting a serious safety concern with my 2024 Chevrolet Trax, purchased on [XXX]. Within three weeks, I experienced a malfunction where the infotainment screen began glitching, and the audio volume surged to maximum without warning. I was unable to control the volume or turn off the system, forcing me to pull over and restart the vehicle to stop the distraction. This issue has recurred multiple times, creating a significant distraction and making me feel unsafe while driving. The loud, uncontrollable audio and erratic screen behavior divert my attention from the road, increasing the risk of an accident. I reported the problem to the dealership in June 2024. They acknowledged the issue but stated that no fix was available as GM had not developed the necessary software update. I was advised to wait for an update. Throughout the winter of 2025, the problem worsened. Despite repeated inquiries, the dealership informed me that no solution was available. In April 2025, I returned the vehicle to the dealership, but they still could not resolve the issue. The service manager recommended I report the problem to the NHTSA and contact GM customer service. I did so on April 11, 2025, and a case was opened. However, as of today, there is still no resolution. This ongoing problem is more than an inconvenience; it poses a safety risk by creating a distracting and uncontrollable environment while driving. Vehicle Information: •Year: 2024 •Make: Chevrolet •Model: Trax •Purchase Date: [XXX] Contact Information: •Name: [XXX] •Phone: [XXX] ? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Started car four times with no dashboard lights. The screen was blocked out. No speedometer or anything just black.

The contact owned a 2024 Chevrolet Trax. The contact stated that while his girlfriend was driving through an intersection at 20 MPH, another vehicle ran a red light and crashed into the vehicle, causing a T-bone impact. The air bags did not deploy upon impact. The other driver was treated for an arm injury(arm unknown) by paramedics on the scene. The next morning, the contact's girlfriend went to a doctor, where she was treated for both back and neck pain. A police report was filed, and no property damage was reported. The vehicle was towed to an independent mechanic, where it was deemed a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was approximately 40,000.

Electronic dashboard goes out while driving often and the radio. This has happened on several occasions. This is not safe for my teens.

While driving vehicle on the Interstate without warning the engine failed. When this occurred the vehicle was being driven at 65 MHP and a strong vibration began that was felt through the steering wheel. Additionally, the vehicle was in the inside lane and had to be maneuvered to get over and to the shoulder. The vehicle was towed to the dealership that it was purchased from which was approximately 150 miles from the breakdown. Dealer indicates a similar issue which I just read about today regarding a Chevy vehicle recall for bearings/cylinder issue. I am submitting this as I believe this recent recall that was announced may involve more Chevy models than were listed. We have been without the vehicle for over 2 months at this time. We have been informed that there are no engines available. This could also be tied to the other engine issue.