CHEVROLET Complaints

That makes OnStar's role even more damning — they understand the problem, can't fix it, and don't even know their own system well enough to walk you through the workaround. Here's the complete final draft: The navigation system on my 2025 Chevrolet Equinox EV will silently change my set destination without notification or driver consent. I will enter a destination, and the system will reroute me to a different location — a ChargeAmerica charging station — without alerting me that it has done so. I only discover this has happened after I am already committed to the new route, potentially in an unfamiliar or unsafe area. This behavior appears to be driven by a pre-configured commercial partnership between GM and ChargeAmerica, prioritizing that network regardless of its proximity to other available charging options or the driver's intended route. The system cannot be overridden or disabled by the owner. On one occasion this silent rerouting directed me approximately 40 miles in the opposite direction of my destination, bypassing closer charging options, leaving me critically low on charge and nearly requiring a tow. This has affected me on two separate occasions. I have had extensive discussions with OnStar regarding this issue. OnStar representatives confirmed that this behavior is occurring but stated they have no ability to fix it. They were also unable to direct me to the charging menu setting that enables routing to Tesla Superchargers — a workaround I had to locate myself. Additionally, some Tesla Supercharger locations are restricted to Tesla vehicles only, with no warning provided by the navigation system. I used my remaining range to reach one such station only to discover I could not charge there. The vehicle is available for inspection upon request. No warning lamps appeared. The system functioned as designed — the design itself is the safety hazard.

2021 SUBURBAN LT. Driver side headlamp adjuster failed while driving. Wife struggles to see at night so when the adjuster failed the driver side headlamp faced right to the ground causing no projected illuminating light. We attempted to adjust the light when she arrived home but it would not adjust due to the leveler failing and breaking. Looking into the matter we found out that numerous people with those, suburban's and even Silverado's that share the same parts have also reported the part failing due to the leveling being so thin and driving over bumpy roads will cause the weight of the lamp to snap and break. Its a growing concern yet dealerships are charging customers over 1400 to replace the whole assembly as it is one seal piece. There was no indication of it starting to fail just the moment it went from fine to facing the ground. We tried to run through extended warranty but claimed denied stating us touching the leveler to adjust it is what caused it to break. We tried to prove our case that doing research they would find to be common but no luck. its a safey matte.r

I got to my destination and got out of the truck and like a hour later I came back to my truck to get in and my truck was full of smoke and stunk and my center console and center dash melted and gone . Nothing would work . That’s all I know

On [XXX] I purchased the vehicle from Bakersfield Hyundai within days I reported break failure and notified them about a noise that was coming from the SUV that sounded like a mini motorcycle, they first said (Xavier) that the noise would go away because it had just gotten serviced but they kept me there for four plus hours and said I had to take it back which I did and again I took it for break replacement and I told them the noise would get louder and sometimes it would smell inside the vehicle like vinegar again they did nothing they falsely said I declined to stay because of time Which I didn't I asked if they were able to provide me with a vehicle while mine could get serve since I have children that attend school to who they said no, so I couldn't stay longer I had to pick up my children from school this is my only vehicle so Hyundai would not do anything about the breaks nor that sound the vehicle started making beeming noises from across the dashboard the main screen freezes and not to mention the vehicle stalls I have to jump start it, also when I sent Hyundai a video of the exhaust pipe ruptured they automatically contact Chevy and vehicle has to be towed to them there was a very strong oder of vinegar and rotten eggs coming into the cabin to which I had let Hyundai dealership know but they didn't document they said I had to take it to Chevy now they replaced the pipe but the vehicle still has issues starting up the screen still freezes and once in a while I still get that smell of vinegar in the cabin I have paperwork from Chevy and Hyundai I also have video, pictures and txt from Hyundai personal admitting to knowing about the pipe leak not to mention I was exposed to this for about 40 minutes I had driven my children to school I had my OBGYN appointment to which I informed my doctor I was experiencing a headache and dizziness I thought it was because of early pregnancy not knowing it was carbon monoxide I miscarried that following day 4/13/26. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT

I have a complaint about GM and my 2023 Chevrolet Silverado 1500 LTZ regarding the radio / infotainment system failure after attempting a recommended software update, and the resulting degradation of installed safety features. On 08 MAY 2026, my infotainment system indicated a software update was necessary, so I followed the directions to complete the update. When the update was complete, my infotainment screen said there was a failure and to take it to the dealership for repair. The entire infotainement system is inoperative. The soonest appointment I could make was for 18 MAY 2026. On 18 MAY 2026, I took my Silverado into the dealership where I have it serviced to address the failure of my infotainment system. My service advisor informed me that I would need a new radio and that these radios are on a national backorder list. My advisor informed me that they have other customers who are experiencing the same issue and have been waiting for the replacement radio since January 2026. My advisor informs me that there is no estimated time of resolution. This defect inhibits safety features such as; use of OnStar, Google and Apple Maps that provide travel advisory hazards, parking camera views, vehicle systems status. Thank you.

Everytime I turn on my car, I get a warning for ESC power steering and I have no power steering. Usually it will fix itself have shutting it off once and starting it again immediately. There has been a couple times where it has taken multiple starts to fix itself.

The contact owns a 2021 Chevrolet Colorado. The contact stated that while driving at 30 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the camshaft actuator valve needed to be replaced. The vehicle was not repaired. The contact associated the failure with Special Coverage Program: N232430470 (Camshaft Position Actuator Valve Solenoid - Bank 2 (Left Side) Exhaust ); however, the VIN was not included in the program. The manufacturer was notified of the failure and informed the contact to call the NHTSA Hotline for assistance. The failure mileage was 43,500.

Frontal driver airbag deployed spontaneously while vehicle was stopped at a stop sign. No collision or impact occurred. Deployment produced excessive smoke and heat. Minor burn to hand resulted from deployment.

Carplay turning off during heavy travel (getting lost), going 5 minutes down the road, anytime. but phone is still connected so gps will not work properly. Screen Glitches. Heavy/thick random speaker bass noise while on phone calls and even no music. Phone trying to connect to previous forgotten phones while driving.

The contact owns a 2012 Chevrolet Volt. The contact stated that while the vehicle was parked and occupied, the contact attempted to start the vehicle; however, the instrument panel displayed a blank screen. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 132,000.