CHEVROLET Complaints
View complaints related to CHEVROLET. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2024 CHEVROLET TAHOE- Waxhaw, NC
Brake System Failure 62 MPH Top Speed Service ESC Service Brake Trailer System These warnings appeared on 04/30 and my brakes became extremely hard to use to stop my vehicle. I had my two young children in the car, I was able to go up hill and shift it into park after driving 15 minutes basically with no brakes. It was towed to Hendrick Chevrolet, where they replaced the master cylinder. On May 5th I was driving the car and the service brake assist light came on with the message. I then had it towed to Hendrick where it stayed until July 28th. The dealership stated that it was an external leak in the master cylinder. Now for the 3rd time the brakes are making a squealing noise and the service brake assist light is on again. I do not feel safe in this vehicle.
Source: NHTSA WEB SITE -
2021 CHEVROLET SILVERADO 1500- Richmond, MN
Lifter and cam shaft failure rendering vehicle unable to run on the side of the road 5 hours from home.
Source: NHTSA WEB SITE -
2023 CHEVROLET COLORADO- Gainesville, GA
The contact owns a 2023 Chevrolet Colorado. The contact stated that while driving on several occasions at various speeds, the Forward Collision Avoidance system activated, and the brakes inadvertently engaged. The Forward Collision Avoidance warning light illuminated, with an audible chime and an unknown message displayed. The contact stated that on one occasion the vehicle was pulled off the highway to avoid crashing with another vehicle. The vehicle was restarted and taken to a dealer. The contact received notification of NHTSA Campaign Number: 24V133000 (Electrical System, Forward Collision Avoidance) while getting service, and a system update was performed, and the front camera system was updated. The vehicle was repaired, but the failure returned three days later. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 CHEVROLET MALIBU HYBRID- Houston, TX
My truck suddenly stopped, received a message on the dashboard that said transmission hot. Idle engine. I was unable to remove my key. Minutes later it started up like nothing.
Source: NHTSA WEB SITE -
2019 CHEVROLET TAHOE- Louisville, OH
The contact owns a 2019 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, there was a misfire coming from the engine and the vehicle lost motive power and was violently shaking. The check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with a collapsed lifter in cylinder #7. The contact was informed that the engine needed to be replaced or rebuilt. The vehicle was repaired. The contact stated that the left side of the engine was rebuilt but the failure reoccurred. The vehicle was towed to the dealer where it was diagnosed with a failed cam lifter in cylinder #6. The contact was informed that the right side of the engine needed to be rebuilt, or the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 80,118.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2023 CHEVROLET MALIBU- Green Valley, AZ
The contact owns a 2023 Chevrolet Malibu. The contact stated that while the vehicle was parked, the contact noticed that the hard skin material on the steering wheel was crumbling. The contact stated that the right and left hands were severely peeled. The contact inspected the steering wheel and placed a white glove on each hand and rotated the steering wheel. The contact became aware of a black substance on both gloves. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that another vehicle that the contact had owned was parked in the same spot for fourteen years. The contact stated that the weather did not cause any issues with the other vehicle. The contact received medical treatment for contact dermatitis. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 CHEVROLET MALIBU HYBRID- Owens Cross Roads, AL
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while his wife was driving at 6 MPH, the rear wheels unexpectedly seized, requiring the driver to pull over and turn off the vehicle. The contact stated that the vehicle resumed normal operation after restarting the following day. The vehicle was taken to the dealer, but the failure could not be duplicated, and no diagnostic trouble codes were retrieved. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 149,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 CHEVROLET SUBURBAN- Vail, CO
The contact owns a 2022 Chevrolet Suburban. The contact stated that while driving at highway speeds, the vehicle shut off while displaying "Service Transmission Now Unable to Shift Soon" and "Engine Power is Reduced" warning messages. The vehicle was towed to a dealer where it was previously inspected under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, no repairs were performed. After remaining at the dealer for nearly eight weeks, the engine was replaced under warranty. A few weeks after the replacement, the same warning messages were displayed on the instrument panel upon startup. The contact attempted to drive the vehicle; however, the vehicle failed to exceed 20 MPH and was towed back to the dealer. While attempting to drive the vehicle into the service bay, the technician experienced severe hesitation and engine stalling. During diagnostic testing, a large amount of metal shavings was discovered in the oil filter, and the vehicle was diagnosed with the same engine failure as before. The vehicle was repaired; however, the contact refused to take possession of the vehicle due to safety concerns. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 61,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- Salt Lake City, UT
I was driving and the engine caught on fire. The flames came from the turbo gasket compartment not sure why or how it ignited. Thankfully the damage was not that extensive the car was towed to my residence and it is not drivable it won't start.
Source: NHTSA WEB SITE -
2023 CHEVROLET SUBURBAN- Spring Grove, PA
The contact owns a 2023 Chevrolet Suburban. The contact stated that while entering a parking lot at a low speed, the engine shut off without warning. The vehicle was towed to a dealer, where it was diagnosed with engine failure, which was associated with NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle remained at the dealer for approximately three months before the engine was repaired. The contact stated that while driving recently, the vehicle hesitated upon depressing the accelerator pedal. No warning light illuminated. The dealer and the manufacturer were not notified of the recent failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE