CHEVROLET Complaints

Have called about this starting 2020. Had 137000. Also previous owner since 99000mi. Drive train & Turbo. Brake assist. Oil leaks, shutting off while driving. Now as of Saturday April 25 2026 Car shut off while driving and has been towed to dealership. Car deemed lemon by GM. In 2020 car to have been replaced I have all service contact numbers as well as my receipts. Car is a death trap. Do better Chevrolet & GM

The contact owned a 2019 Chevrolet Equinox. The contact stated that while driving approximately 80 MPH, the brakes failed to operate properly while the brake pedal was depressed. No warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the brake pump had exploded, causing damage to the camshaft sensors and several other parts inside the engine. The contact was informed that the engine needed to be replaced. The contact researched the failure and became aware of a recall associated with the failure; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 102,000.

The power steering locks up and message appears saying power steering enabled please drive carefully. When this happens the steering wheel becomes very hard to turn, sometimes making it impossible to turn right or left if it is a sharp turn. I then have to shut car off and start it again and move steering wheel in order for it to steer properly again. Sometimes I have to repeat this process over and over again while driving from point A to B. Then at other times I have no issue. As of today(4/27/2026) this has been happening on a daily basis for the past 2 weeks. Before then, it was occasionally beginning in November 2025. A friend told me there was a recall but there are none listed for this car on the dealership site. When I googled recalls, it stated there were 3 critical recalls 1 being this power steering issue.

I completed the N252494003 recall inspection on my 2021 Chevy Silverado 1500 6.2L at Carl Black Buick/Chevy/GMC in Roswell, GA. They said my crankshaft was not one of the vehicles affected and sent me on my way with my free oil change as a remedy to the issue. I subsequently used that information, thinking the “bottom assembly” of my motor was good and not impaired, and proceeded to have the DOD/DFM deleted from the motor because it was a known fail point and this work cost me $7,000. Maybe 6 months after my inspection for the recall, I begin to hear a noise and I take it to the same dealership for service and they tell me the crankshaft is faulty. Nothing about the DOD/DFM delete and subsequent ECM tune had any impact on the crankshaft and yet, the dealership is denying fault when it was there service department hid the truth of the engine during the inspection. The warranty for the crankshaft is no longer applicable because of the modifications I did, but had they been honest about the faulty crankshaft, I would’ve never done that work to it in the first place. The engine should’ve been flagged during inspection and replaced.

The vehicle was purchased on 04/07 and represented with a mileage of 167,334 at the time of sale. No issues with the odometer or mileage accuracy were disclosed prior to purchase. On 04/08, the vehicle was taken to Walmart Auto Care Center for routine service, where it was identified and documented that the odometer/instrument cluster is not functioning and does not display or track mileage. Because the odometer is inoperative, the stated mileage cannot be verified, and the condition existed at the time of sale but was not disclosed. The vehicle was sold in a condition where accurate mileage could not be determined, despite a specific mileage being provided. The failure of the odometer creates a safety concern, as it prevents proper tracking of maintenance intervals, including oil changes, brake servicing, and other critical upkeep. This increases the risk of operating the vehicle with worn or unsafe components, which could lead to mechanical failure while driving. The issue has been confirmed by an independent service center, and documentation is available. The vehicle remains available for inspection upon request. No prior warnings, indicator lights, or disclosures were provided before purchase, and the defect was identified within one day of ownership.

The contact owns a 2024 Chevrolet Equinox. The contact stated that while the vehicle was parked and turned off in a parking lot, the vehicle became inoperable and failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed with a fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000. The VIN was not available.

NO owner manual, etc. supplied. NO safety information supplied. NO maintenance information supplied. Dealer never mentioned when bought new vehicle on 4/22/2026. Went back next day and chevy does not supply any manuals. I could buy one for $100. if they were available. No car seat info or child restraint info. NOTHING. Did chat with GM customer service, no positive results. Asked about recall N252540430. ON owner manual being supplied. Dealer and customer service know nothing about it. I can look on phone, computer, or other digital ways to find info. Or sit in my car and use a tank of gas+ trying to find info on vehicle computer, if it is even there?

My 2022 Chevrolet Tahoe diesel unexpectedly lost power while driving. I was stopped, made a right turn, and accelerated to approximately 34–40 mph on a two-way street when the vehicle suddenly shook, shifted into neutral, and the engine shut off without warning. There were no warning lights, dashboard messages, or prior symptoms before the failure. I was driving with two young children secured in car seats at the time. This created a serious safety risk because the vehicle became disabled in the roadway, and I had limited control while traffic was present. The vehicle has not yet been diagnosed, and the exact failed component/system is unknown. The vehicle is available for inspection upon request. The incident has been reported to a dealer or service center, but the problem has not yet been confirmed or reproduced at this time.

A very bad ticking noise from the engine. Since I purchased this vehicle, all maintenance and any recall repairs have been completed by the dealership. I first thought that when the oil was changed they did not change the oil filter. Then after a diagnosis of possible lifters in the engine, I did a little research and it appears that Chevy knew this problem existed in 2016 and continued to allow the production of the vehicle through 2018 when the issue was fixed. Why do I as a senior citizen on a low income have to pay for an issue that Chevrolet knew about but continued production of that vehicle with that issue still not resolved. I do not have up to $10,000 to complete that repair and cannot drive the vehicle knowing it has this problem and it could potentially create a bigger problem from driving it.

After a rain fall a "swooshing" sound is heard above, water will pour through the overhead lights where the onstar is, the seatbelts and the back interior lights. The drain tubes to the sunroof have been cleared and the problem still persist. When the water comes in the buttons start blinking and it causes a risk to the person driving when they are distracted by the water pouring in and the water pooling under your feet possibly causing your foot to slip while driving.