CHEVROLET Complaints

Camera doesn’t work tire sensor randomly works when it wants to also car keeps saying service esc but when I got to the dealer to show these problems they don’t see any they also told me they can’t fix my camera because there is no remedy or fix for it right now so basically I can’t any help and have been going thru these things since I got this car brand new

While driving at highway speeds, my vehicle suddenly enters low power/limp mode, severely reducing acceleration and creating a dangerous situation in traffic. This occurred multiple times. The dealership diagnosed the issue as a faulty gas pedal (accelerator) sensor and stated the vehicle is unsafe to drive under these conditions. The required part has been on back order for months, and no repair has been completed. The dealership promised a loaner vehicle due to safety concerns but failed to provide one and has had no communication for over four months. I am now required to travel long distances and fear loss of power will occur again while driving on the highway, posing a serious safety risk.

The heated seat option burned the seat right thru. It’s a fire hazard because the wiring for the heated seats burned right through the cloth seat. so you have a wire issue under a combustible material like the clothing material in a car seat.

The contact owned a 2016 Chevrolet Suburban. The contact stated that while driving 30-35 MPH, the vehicle crashed into a concrete pole, and the front end of the vehicle was significantly damaged. The contact stated that the pole was 12-18 inches into the hood, and 1.5 ft. up into the engine bay. The concrete pole was damaged. The air bags and the seat belt pretensioners failed to deploy. Several warning lights, including the check engine, the ABS, the TPMS, the air bag, the StabiliTrak, and the traction control warning lights, were illuminated after the crash. The contact noticed he had sustained bumps on the head and neck from hitting the steering wheel, but did not feel sore at the time. The contact woke up dizzy the next day and sought medical assistance. The contact underwent X-rays and was informed that he had also sustained torn chest muscles. A police report was filed. The vehicle was towed to a tow lot. The insurance company towed the vehicle to another lot the following day, and the vehicle was totaled. The contact related the failure to NHTSA Campaign Number: 16V651000(Air Bags, Seat Belts), which was previously performed on the vehicle. Additionally, the contact stated that the manufacturer had also issued NHTSA Campaign Number: 17V437000(Air Bags, Seat Belts) for vehicles repaired under the previous recall, and the recall information stated that the affected vehicles may not have received the complete software update necessary to remedy the recall condition. However, the second recall had not been performed on the vehicle. The dealer was not contacted. The manufacturer was notified of the failure, and a case was filed, but the case manager was unreachable. The failure mileage was 192,252.

On my 2021 Chevrolet Silverado 1500 Custom, I began noticing an issue around 79,000 miles where the vehicle did not come to a complete stop as smoothly as expected. Initially, I suspected the brakes, as I purchased the truck new and had not performed any brake maintenance up to that point. I scheduled an appointment with the dealership to have all four brakes replaced; however, upon inspection, I was advised that the brakes were still in good condition, with approximately 90% life remaining. I then completed a test drive with the shop foreman, who was able to replicate the concern to some extent and suggested that the issue may be related to the transmission. At this time, the dealership is in the process of disassembling the transmission to determine whether the issue can be resolved with a repair or if a full replacement is necessary. It is concerning that such a significant issue would arise at approximately 80,000 miles. Based on similar reports I have reviewed, this appears to be a relatively common concern within the 80,000–90,000 mile range. Additionally, this poses a serious safety concern, as the vehicle’s hesitation in coming to a complete stop nearly resulted in a rear-end collision while en route to the dealership. There have been no dash lights on.

The sound in the vehicle goes silent and I'm not able to verify audibly that my turn signals are working or not. Which has led to a couple of near misses while in traffic. Power has been cycled and the call hang up botton has been depressed to soft reset the system and it still isn't working.

The contact owns a 2019 Chevrolet Equinox. The contact stated that while her husband was driving approximately 45 MPH and exiting the parkway, the brake pedal was depressed but remained depressed to the floorboard. The contact's husband attempted to pump the brake pedal, but the vehicle was unresponsive and failed to slow down as intended. The contact's husband then shifted to neutral(N), and the parking brake was activated until the vehicle came to a stop. The vehicle was pulled over to the side of the road and towed to an independent mechanic, where it was diagnosed that the brake booster pump or vacuum pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 81,000.

Problem#1 :The transmission shits erratically and down shifts really hard and has a vibration going down the highway. Problem #2: The rear-end differential seems to lock up when turning sharp corners.

On December 28, 2025, while driving normally with my children, my 2024 Chevrolet Trax displayed multiple warnings including Engine Power Reduced, Service ESC, Service Stability, and Steering Assist Reduced. The engine began sputtering and knocking. The next morning the vehicle would not start and was towed to Malcolm Cunningham Chevrolet. The dealership found the engine free-wheeling with no compression and denied my warranty claim alleging spark plug tampering. I never touched the engine. It went directly from my driveway to the dealership via tow. An active recall — A242435780, Engine Spark Timing Following Auto Stop Event — was noted on the repair order upon arrival but was not completed until February 17, 2026, seven weeks after the engine failed. GM’s own recall states engine knock and engine damage are the known risks of this unrepaired fault. The dealership told me verbally it was just a console update, directly contradicting GM’s published description. A second dealership performed a compression test showing Cylinder 1 at 10 PSI, Cylinder 2 at 90 PSI, and Cylinder 3 at 0 PSI. Normal compression is 150 to 200 PSI. No diagnostic codes were retrievable. This dealership initially found something different but reversed their position after speaking with the first dealership and receiving direction from GM. GM denied my warranty claim and offered only a $2,000 incentive toward a new vehicle. The vehicle remains completely unrepaired. I continue making monthly payments on a car I cannot drive. This aligns with class action Cook v. General Motors LLC, Case 1:26-cv-00229-RGA, filed March 4, 2026.

The vehicle has experienced ongoing and unresolved issues despite multiple service visits. The primary concern is excessive engine vibration. It shakes concerningly when backed into a driveway at an incline and placed in park. This occurs while the vehicle is stationary and idling. The issue has been reproduced and acknowledged by a dealership service advisor during a test drive, who stated the vibration was excessive and concerning. However, no repair was completed, and no clear diagnosis has been provided. The vehicle has also displayed repeated error messages with no confirmed cause, ongoing Bluetooth connectivity issues even after system updates and resets, and a malfunctioning forward collision warning system. Prior repair attempts include replacement of the backup camera, center console, and exterior windshield trim. The windshield trim repair was incomplete, as only the middle section was replaced while the remaining components were not, resulting in a mismatched and unresolved condition. No service documentation was provided for the most recent visit despite being advised that updated findings would be sent. These issues have persisted across multiple service attempts and remain unresolved. The engine vibration and malfunctioning safety systems raise safety and reliability concerns, including the potential for reduced driver awareness and increased risk of a collision.