CHEVROLET Complaints

View complaints related to CHEVROLET. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 CHEVROLET SUBURBAN
    - Milton, GA

    My [XXX] Daughter lost the ability to put the vehicle in reverse while running errands on a Saturday. We had to push the truck out of the parking spot "backwards" in neutral in order to get the vehicle in a position to put it in "drive". She had been going in and out of shopping centers (forwards and backwards) earlier when the reverse suddenly stopped. I dropped the vehicle at a nearby auto shop in a fit of desperation (maybe 1/2 mile away). They told me they thought the transmission was shot, so I picked it up and took it to Andean Chevrolet (Dealer) in Cumming, GA. While driving it to Andean on Tuesday (2/17), the transmission went into low acceleration mode where I couldn't go into upper gears and topped-out at 3,500 rpm's max for the 13+ miles (30 min) drive. Andean confirmed on Friday (2/19) that the entire transmission is shot with metal all inside of the fluid, gears being broken, and the valve body being broken. The truck is 5.5 years old with 93K mile on it and we were just shocked. The repair for GM Reman transmission was quoted at ~$9.2K and we just finalized a call directly with GM Customer Service to see if GM would offer any discounts to the Dealer on the repairs. We are still waiting on that result while the repairs are being made. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2023 CHEVROLET TAHOE
    - Lakeside, CA

    I took my 2023 Chevy Tahoe in for all recall corrections promptly when the notices were received. My last recall was to run a check to see if my motor was one of the defective 6.2L engines. It was determined it was not and the dealer changed my oil to the new required 0w-40w. Now a month later as I am accelerating on to the freeway ,I am at 65 MPH I cross traffic to merge on to a connector bridge and my car RPM's go through the roof and the car starts to slowly lose power. Zero warning lights are on at this point just decreasing power. As I am on the bridge my engine light comes on with a engine oil hot idle engine notice I am now at 35 MPH. Then a oil pressure low turn vehicle off notice comes up and we are at 15 MPH the car turns off. The screen says press start again but as we do it wont do anything. It then randomly starts turning off and on. We got to a point on the bridge where we could coast to the connecting freeway below and pull over. My car was towed to the dealer where it has been confirmed it needs a new motor with no know ETA of the new motor.

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET EQUINOX
    - Jacksonville, FL

    Engine went into limp mode with now warning. I recieved a reduced engine power warning and the vehicle lost acceleration on the highway almost leading to an accident. I had the car towed to Coggin GM for diagnostic and was told that my throttle body has to be replaced. I was advised that this is common issue with this engine and notify due to a recall of older equinoxes

    Source: NHTSA WEB SITE
  • 2022 CHEVROLET SUBURBAN
    - Boone, IA

    My vehicle was subject to a GM recall involving inspection of the 6.2L engine. The recall inspection was completed by an authorized GM dealership at 58,581 miles. The vehicle was cleared as passing the recall criteria and returned to me. Within fewer than 10 miles after leaving the dealership following the recall inspection, at approximately 58,590 miles, the vehicle experienced a sudden loss of propulsion while traveling at highway speed (approximately 65 mph) on a divided U.S. highway while ascending an incline. The vehicle shifted into neutral and lost engine power without warning. Steering and braking remained functional, but the vehicle lost forward motive power in the left lane of traffic. Attempts to restart the engine resulted in a loud mechanical thud, and the engine would not restart. The vehicle was towed to the dealership. The engine is now being replaced. Prior to this incident, the vehicle had previously undergone an oil consumption test related to engine concerns before the recall campaign. This failure occurred shortly after the vehicle was inspected and cleared under the recall procedure. I am reporting this due to the sudden loss of propulsion at highway speed following recall inspection and the subsequent need for complete engine replacement.

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET TAHOE
    - Candia, NH

    The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving approximately 25 MPH, the accelerator pedal was depressed, and the vehicle started losing motive power. There was no warning light illuminated. The vehicle stalled and was unable to be restarted. The vehicle was towed to a local dealer, where it was diagnosed and determined that the fuel module had failed and needed to be replaced. The vehicle was repaired. The contact researched online and associated the failure with NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The dealer was contacted for information if the VIN was under recall, and was informed that the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 111,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 CHEVROLET EQUINOX
    - Lakeland, FL

    Engine failure. There is a class action that has been filed for this exact make, model, and engine size. There were no lights indicating an issue and the car had recently been serviced with an oil change and oil filter change and was being regularly maintained on oil changes. When it was brought to a mechanic, they told me the entire engine had failed and there was no power to one of the spark plugs anymore. I reached out to GM regarding this and they acknowledged the failure

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET EQUINOX
    - Cleveland, OH

    I bought the equinox with 30,000 miles on it. It's at 67,000 now and I maintain the vehicle regularly. So why have I replaced the throttle body already because it gets dirty fast? And now I'm getting a check engine light for P2099 TurboCharger Underboost. When the vehicle is not old it's 5 years old, hasn't been driven hard. So why are you using a crap 1.5L engine with a turbo that is notorious for these issues??? And what's worse the engineering is horse s$*t, because the air inlet hose is only one time use. But the part is underneath it where you can't reach. Why has this not been recalled yet????????? It's not but a scam to make you take it to a dealership. I'll continue to write complaints this is not right. And I'll never buy one again.

    Source: NHTSA WEB SITE
  • 2025 CHEVROLET EQUINOX
    - Manchester, CT

    The onstar telematics module has stopped functioning. That means I am not receiving any systems updates, cannot use onstar, and cannot use the my Chevrolet app for remote start or remote unlock. I took it to the dealer 2 weeks ago and they said the telematics module is backordered. They did do a number of system updates. After those updates my adaptive cruise control has completely stopped working. When I called about that, the service department said that one module could have caused the other module to fail and that they won’t try to look at my cruise control until after they can replace the telematics. There is currently no ETA to receive the part.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET SILVERADO 1500
    - Blountville, TN

    The contact owns a 2016 Chevrolet Silverado1500. The contact stated that while driving at 48 MPH and driving uphill, the transmission downshifted and started sputtering. The contact pulled into a parking lot and attempted to troubleshoot the failure, but the failure persisted. The vehicle was driven to an independent mechanic, where it was diagnosed with a torque converter failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 CHEVROLET EQUINOX
    - Beaufort, SC

    Air filter box housing top came off. Loss of power. Found that screws are used instead of a latch system. They had been wrenched down after last oil change and cracked the screw housing which is plastic. Filter housing came loose allowed more air and dirt to come into the housing box. Loss of fuel economy.

    Source: NHTSA WEB SITE