CHEVROLET Complaints
View complaints related to CHEVROLET. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2024 CHEVROLET SILVERADO EV- Rosholt , WI
On 1/20/26, we purchased a ‘24 Chevy Silverado EV from a Chevrolet dealership. 2 days later, on 1/22/26, while my husband was driving on the interstate, the tonneau cover partially detached and flew backwards lifting upwards and flapping violently. One of the metal crossbars detached completely from the tonneau cover and flew off the truck, and a second crossbar began to tear away. The cover was flapping forcefully which created a highly unstable and dangerous condition. My husband pulled over on the side of the interstate to remove the tonneau cover to prevent it from fully detaching. He placed the cover into the truck bed. This incident occurred suddenly, with no warning. This was a near-miss incident with potentially catastrophic consequences. If the tonneau cover had fully detached, it could have become airborne and struck another vehicle. The crossbar that flew off, could have struck another vehicle, easily penetrating a windshield, causing another driver to lose control, or result in a multi-vehicle collision. The risk of serious injury or fatality was significant. The next day, on 1/23/26, we took the truck and damaged tonneau cover to our local Chevrolet dealership for inspection. The service manager visually inspected the cover and documented the failure. We scheduled an appointment for repair at their soonest availability, 2/4/26. We will not feel comfortable using a new cover unless a modification is made to adequately secure the cover to prevent this from occurring again. We also called the Chevrolet dealership where we purchased the vehicle from and spoke with the general manager to let them know what happened, as they have sold close to 100 of these Chevy Silverado EV’s. They said this has happened to others and they speculate that GM is already aware of this concern. We urge the NHTSA and GM to take immediate action. Please open an investigation and issue a recall before someone is seriously injured or killed. Thank you NHTSA!
Source: NHTSA WEB SITE -
2024 CHEVROLET SUBURBAN- Troy, MI
The vehicle went into limp mode! Everything associated with it happened so quickly,no brakes,no steering ,it was terrifying. We got safely to a gas station. We were advised to take it to a certified Chevrolet dealer which we did We had it towed to the certified Chevrolet dealer in Charlevoix, Michigan.They hooked it up to the diagnostics and said they found absolutely nothing wrong with the vehicle.Very Frustrating! After experiencing this terrible incident will never feel safe in this vehicle!
Source: NHTSA WEB SITE -
2021 CHEVROLET TRAX- Pavillion, WY
The contact owns a 2021 Chevrolet Trax. The contact stated that while driving 70 MPH, while the roads were clear, dry, and the weather was good, the engine seized, and the vehicle lost motive power and decelerated to 55 MPH. The contact pulled over to the side of the road, and the brake pedal was depressed; however, the vehicle failed to respond and continued driving forward. While driving at 50 MPH, the failure reoccurred. The engine and stabili-trak illuminated after the vehicle came to a complete stop. The local dealer was contacted regarding loaner vehicles on two occasions. The vehicle was not diagnosed or repaired. The vehicle was scanned, and DTC: TCM U0101 and P0700 were retrieved. The manufacturer was contacted, and the contact was referred to the local dealer and the NHTSA Hotline for assistance. The failure mileage was approximately 68,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2026 CHEVROLET TRAVERSE- Houston, TX
My car is available for inspection upon request. AWD Service and 4WD Service messages appeared at 389 miles and 2104 miles on the odometer. Messages appeared during operation of the vehicle, shutting down AWD as an option and defaulting to 2WD. Messages would go away and AWD would come back online after a few hours of leaving the car off. AWD system was in use when error messages appeared and deactivation of the AWD/4WD system increased risk during icy road conditions. When taken to the Houston Mac haik Chevy dealership service center, I was refused at the door, stating that the messages needs to be on for them to take a look. No warning lamps or other messages appeared prior to failure. Message first appeared during normal operation with AWD on at 389 miles on the odometer. The components have not been inspected by anyone.
Source: NHTSA WEB SITE -
2019 CHEVROLET SILVERADO 1500- Cumberland, MD
Transmission/ignition. Can not lock vehicle and battery will die. When turning the ignition to off, dash message 'shift to park' appears. Must turn ignition on and off repeatedly to get it to go out. Dealership tried tightening a plug but it did not work.
Source: NHTSA WEB SITE -
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2023 CHEVROLET SUBURBAN- Middletown, PA
OEM Running boards, non powered. It is available for inspection. The running boards are slippery evetime they are wet. Does not matter what shoes you have. I have slipped 4 times since owned the vehicle and even broke the interior panel of my driver side door in 2023 which lead to a$500 repair bill. My wife and I both slipped today (1/26/26) and bruised pretty bad. Kids have also slipped in the past. No, it was not inspected or reproduced but dealer did say its a common problem they see with the OEM running boards. No, it was not inspected by the dealer. No warning lamps since it is a non powered part.
Source: NHTSA WEB SITE -
2016 CHEVROLET SONIC- Bakersfield, CA
Radio malfunctions. Channels automatically change and touch screen doesn't work all the time. I believe 2015 Sonic has a recall for this issue , but not 2016. It appears to be the same issue.
Source: NHTSA WEB SITE -
2023 CHEVROLET COLORADO- San Antonio, TX
The upper radiator hose on some huge percentage of these trucks fail (mine has failed at just over 37K miles). You can check the Colorado Chevy forum, youtube, etc., et al, and find plenty of instances where this has failed. As this is the cooling system, it can cause the engine to overheat and potentially ruin the engine. The flaw seems to be an engineering issue with the rubber seal they use (instead of a high quality o-ring) to seal the upper hose to the radiator. Additionally, since this can cause engine failure it should be addressed immediately. Instead, my local Chevy dealer, since its not a recall item, said they could schedule a time next week for me to LEAVE the truck and then they would get to it in 7-10 days. This is extremely unfair to the consumer who depends on these vehicles. This should absolutely be a recall item. You can find 1000's of examples online and if you can pull GM repair data, I'm sure you'll find 1000's more
Source: NHTSA WEB SITE -
2021 CHEVROLET SUBURBAN- Littleton, CO
After purchasing the car, the engine oil low light came on after driving about 2,000 miles on a fresh oil change. We took the car to the Chevrolet dealer where they said the engine was over 2 quarts low on oil and recommended a fresh oil change. After another 2,000 miles of driving the low engine oil light came on again. We took it back to the same dealership and started the oil consumption test. After several months of oil checks, it was determined that the engine failed the test and service was recommended and would be covered under warranty. Extensive repairs were performed on the engine including piston replacement. After receiving the car back from repair, we continue to have the engine oil low life light appear after a few thousand miles of driving and have to add 2 quarts of oil to the engine. We contacted the Chevrolet dealership that performed the repairs and they said that prior warranty work would not be covered since we were now out of factory warranty. We were informed that we would have to go through the oil consumption test again and pay for any needed repairs. We're concerned that with investigation EA25007, our engine could experience the bearing failure and cause serious injury.
Source: NHTSA WEB SITE -
2024 CHEVROLET SILVERADO 1500- Garland, TX
My engine shutoff while I was driving on the highway. I had the initial recall remedy performed on my 6.2L 2024 silverado truck by getting the thicker oil about 8 month's ago. Now my truck is in the shop I'm suppose to be getting a replacement engine. I'm not sure if I can trust the replacement engine im getting.
Source: NHTSA WEB SITE