CHEVROLET Complaints

On Saturday, 11/29/25 @ 3PM, while driving on I-75 from GA to MIA, our 2022 Suburban VIN: [XXX] sudden & unexpected had a mechanical failure. Without warning, vehicle stalled/ stop while traveling at highway speed, leaving us seconds to maneuver to the side. This failure created an extremely dangerous situation that could have resulted catastrophic or fatal accident for my family. Check engine light came on (code P102A). An officer stopped to assist & arranged car to be tow which we had to pay $135 to nearest Chevrolet dealership. Since the dealership was closed, I was forced to stay an additional night in a nearby hotel and paid $106.46. The vehicle was inspected by Countryside Chevrolet, who diagnosed the issue as a failure of the fuel pump control module however I was informed that this VIN was not covered under warranty or any special coverage, despite the fact that we experienced the exact same failure on our 2021 Chevrolet Tahoe, which was covered under warranty for this same defect. I was forced to pay $708.72 for the repair. This inconsistency is unacceptable—especially considering GMs extensive history of complaints, recalls, & class action litigation involving defective fuel pump & fuel system components, which present a well-documented safety risk. I filed a complaint with GM Customer Care (Case XXX). I submitted all required receipts for repairs, towing & hotel, however GM denied my claim without providing any explanation, only stating VIN was “not covered.” Also, GM refused to provide a written justification & my request for a manager callback was ignored. No consideration was given to the safety implications of this failure. This response is unacceptable & demonstrates a failure to take responsibility for a known safety defect. Demand: Given the seriousness of this incident, the documented defect, & GM’s prior knowledge of same failures, I demand full refund of $950.18 for expenses. This situation could have ended tragically. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

At first it started with my brakes. I was at DQ and all of a sudden the brake peddle was hard and would barely go down. I then put my car in park. Now I have all new brakes, rotors, etc. Then now the car after 139,000 miles and only owning it for 3 years has this hesitation to go. It stumbles and once would go at all. I had to park right where I was, and restart the car. I have 5 kids, one at which is always with me whom is only 3 years old. This vehicle is not safe. Why it it that so many of us are having the same issue, but no recall has been done? I go this weekend to take the car in. Praying for some sort of miracle. And no other warning signs. Just starting acting crazy. Lights just came on this week.

My truck has been shuddering and when put into gear it sounds like the bottom is falling out of it. Now when I am driving my truck is shuddering very hard and skipping gears. I have been having this issue since I bought the truck with only 47k miles and I have only put 40k miles on this truck in the past 3 years that I have owned it. I keep the maintenance up on my truck and have since I’ve owned it and I have already put a complaint into GM, when I bought the truck it has had electrical issues and the dealership is not helping. My warranty is out on this truck and GM said there is nothing they can do to help with my transmission or electrical problems. This truck has not even hit 100k and I’m so upset that I am having these many problems and no one is wanting to help, they just want my money. I can’t afford an attorney or I would sue this dealership for selling me a Lemon and for GM knowing about there faulty transmission in my year truck and not standing behind it!

I own a 2021 Silverado 1500 6.2 v8. Since October of 2025 this truck has been in and out of the dealership. First engine (Oct. 24, 2025) issue as my teen driver was on the expressway and luckily was able to get off and get safely to an unknown persons driveway. Then the motor seized and died as we tried to drive it home. A friend was able to tow it to our driveway and GM sent a tow truck to pick it up and haul to the dealership. The truck was in the dealership for 2 weeks prior to the first engine failure and "EVERYTHING WAS FINE". Nov 26, 2025 new engine comes in. December 12th SECOND motor was put in and FAILED as cylinder 7 had no compression. Dec 31, 2025 picked up my truck with the THIRD motor. Jan 14, 2026 took the truck back AGAIN for engine ticking, noise, loss of propulsion/speed, running sluggish. Dealer kept it until Jan 21, 2026. Dealer said they drove it and the noise is normal injector noise. They did nothing other than drive it. They will not investigate any further as it wasn't pulling codes or warning lights. It is still not running right and I'm waiting for it to have a major failure. It is not safe to drive. The first motor did not show any warnings either. GM really needs to get this figured out soon. No vehicle with 52,000 miles should have 3 motors put in it. This is not quality work and concerns for safety are real.

The contact owns a 2018 Chevrolet Equinox. The contact stated that there was an abnormal odor of fuel coming from the vehicle. The contact stated that the brake pads were wearing abnormally quickly. The message speed reduced was displayed. The engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 150,000.

The engine light came on, later while driving the car shuts down engine reduced speed, engine power reduced. I have to restart the car and sometimes that dont help. Also the (ABS) light came on service stabilitrak, my anti brakes went out

On 1/22/25 took my car in for warranty repairs of the air induction system. The dealership claimed they fixed it, On 2/17/25 went back letting the dealership know the issue was not fixed but the told me that they didn’t see anything wrong. yet a year later to the date I am having the same issue visit the dealership for them to let the car thaw and cleared code for my check engine light to pop back on and reduce engine speed once again

I am submitting this complaint to report a potential vehicle safety defect involving the factory-installed running boards on a 2023 Chevrolet Tahoe. The running boards become extremely slippery during light snow or minimal winter precipitation, creating a significant risk of slipping while entering or exiting the vehicle. This occurs during normal use and does not require heavy snow or ice. I have experienced multiple near-falls despite stepping carefully, and the condition is repeatable. Given that the Chevrolet Tahoe is commonly used as a family vehicle and may be accessed by children, elderly individuals, or passengers with limited mobility, I am concerned that the running boards present an unreasonable slip hazard under common winter driving conditions. At this time, no injury has occurred; however, the frequency and severity of the slipping raises concern for potential injury if the issue is not addressed. The running boards are factory-installed and have not been modified. I am requesting that NHTSA review this issue to determine whether the design or materials of the factory running boards meet reasonable safety standards for normal winter conditions. Thank you for your attention to this matter. Sincerely, [XXX] Vehicle: 2023 Chevrolet Tahoe Component: Exterior – Running Boards INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering rack started failing: did not return to center out of slow corners. Basically I could do hands-free circles in a parking lot. Dealer confirmed the steering rack was bad and replaced it under warranty. Out of sweeping corners this can be a safety issue as it only got worse over time. No warning lights nor other indication of the problem.

After engine blows due to recall and engine not running, it is impossible to shift the electronic transmission into neutral mode for towing. This happened to me in November of 2025 and I was recently told that I should report the issue. Neither the tow truck operator nor myself were able to get the vehicle into neutral without the engine running. I could have easily been stuck in the middle of traffic and no one would be able to help me move to a safe location. Some way of easily getting the vehicle into neutral without the engine running needs to be added to all Silverado’s with electronic transmissions.