2020 CHEVROLET BOLT EV Complaints

Steering rack is starting to fail at under 47000 miles, car pulls to right during acceleration and pulls left when decelerating. Steering wheel does not return to the center and a slight left pull on the wheel has to be maintained at all times so the car doesn't merge right into traffic. It is available upon inspection request. I almost didn't realize it pulling to the right and almost merged into another car on the highway. It has not been confirmed yet by a third party. It has not been inspected yet. No warning lights or messages occured when it started happening.

GM installed Advanced Monitoring Software on the car rather than replace the battery. The software detected a battery fault. Under the battery recall if a fault is detected the battery is replaced free of charge. GM is refusing to replace the battery. Now the car will not move.

General Motors is using the arbitrary 6,213-mile tracking window of Recall 944 to deny coverage for a diagnosed Cell Section 3 hardware failure at 123,582 miles. However, this vehicle is directly impacted by the failure parameters outlined in the expanded GM Safety Recall N242470160 / N242470162, where GM openly acknowledges to federal regulators that the advanced diagnostic software has failed to properly detect defective battery modules. By denying a physical battery replacement when a manufacturing defect is caught during a mandatory corporate software reconfiguration, GM is violating the spirit and legal intent of their ongoing federal safety recall campaigns.

Steering stiffened over several weeks. Then steering wheel would not automatically return to center while turning while driving. Diagnosed by service as a fault with steering column. This is apparently very common in Chevy Bolts.

After putting washer fluid in, my son closed the hood. The hood did not latch. He tried again but it still didn’t latch. He lifted the hood to find the hood striker had come off the hood. There was nothing to hold the hood closed. I’ve included photos of the striker welds. There is no rust or tearing of the welds. It just separated. It was a bad weld.

When driving the car through a busy intersection there was a sudden, brief surge of acceleration, followed by deceleration and the vehicle cutting all motor power and becoming inoperable. The MIL lamp illuminated and the "Ready" light went out. I was unable to move the vehicle out of traffic until I got out and disconnected / reconnected the 12v battery to reset the car systems. The problem is difficult to reproduce, happening randomly, sometimes with multiple months between incidents. The incidents happen with no warning, and there are no other symptoms associated with the issue. The dealer mechanic indicated it is likely the issue indicated in Chevrolet TSB 19-NA-220, indicating the root cause is the resolver feedback connector on the electric drive unit damaged during vehicle assembly.

Accelerating to merge onto the highway the accelerator pedal got stuck under the all weather mat (provided and installed by the manufacturer). When I took my foot off the pedal the vehicle continued to accelerate. I had to break against the force of the motor trying to accelerate until I was going slow enough for the car to allow me to put it into park.

I purchased a 2020 Chevrolet Bolt EV in late 2023, already equipped with GM's recall diagnostic software (part of NHTSA Recall 21V650), which monitored battery health and limited charging to 80%. After the monitoring period, the software detected critical voltage variation failures across all 5 battery cell module rows. The dealer (Lee Johnson KIA, Kirkland WA) opened a TAC case (#9-14753041951), GM authorized a full high voltage battery replacement, and the work was completed on May 27, 2025 at no charge (Job Card 603815). Despite the replacement being triggered entirely by recall-installed software and authorized through GM's own TAC process, GM classified the repair as a standard warranty repair rather than a recall repair — denying me the fresh 8-year/100,000-mile parts warranty that applies to recall battery replacements.

VEHICLE FAILS TO CHARGE. Receiving error message that the vehicle fails to accept a charge. I've attempted charging using 3 separate chargers and all fail. This issue has been in service at numerous dealerships with no resolve. I was able to charge previously at a reduced rate but now the battery will no longer accept a charge and gives me an error message.

The contact owns a 2020 Chevrolet Bolt EV. The contact stated that the vehicle's charge was designed to last for 259 miles, but failed to exceed 100 miles. The vehicle was taken to the dealer and was repaired under NHTSA Campaign Number: 24V812000 (ELECTRICAL SYSTEM); however, the failure persisted. The vehicle recently failed to charge, with an error message that the vehicle was unable to charge displayed. The contact stated that the recall repair failed to correct the issue. The dealer was contacted, and a service appointment was scheduled. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 36,000.