CHEVROLET Complaints

I purchased a 2026 Chevrolet 1500 Duramax Deisel truck. At 9500 miles the truck started making popping and loud grinding noises and would shake while driving it. I barely made it to the dealership on August 6th 2026 I took it to Group 1 Chevrolet where I bought it in Houston,Texas and on August 8th was told that they need to replace the engine and do not have an estimated time for repair.

The principal defect involves the rear-view backup camera, which has repeatedly failed despite multiple repair attempts and three new cameras. I bought a used EUV on 12/14/24 with around 25000 miles and on 6/6/25 at 31730 miles it went in for the first attempt to fix the camera. In addition, other safety-related systems have also failed or have become unreliable, including the automatic windshield wipers, the lane-keeping/lane departure warning system, and the gap adjust function. Moreover, there is no warning chime if the seatbelts are not fastened. The sunroof was made to work on the second repair attempt; not a safety issue, but indicative of the systemic failures of the car. The vehicle has been returned to the dealership on multiple occasions for repair attempts, once from 3/7-5/29/26. Despite their best efforts, the problems have not been fixed by the service department. The safety features do not function consistently to this day and the dealership shop has given up on me, despite the car being under warranty, recommending I seek out a lemon lawyer. GM is offering the boilerplate $300/2000 split. This solves nothing. GM’s proposal would require me either to continue driving a vehicle whose safety systems I cannot rely upon, or to absorb a substantial financial loss because of defects that were not of my making. I would have no choice but to hang onto a vehicle that I do not feel safely confident driving and that cannot be traded without suffering a significant financial loss. My goal is to own a safe, reliable vehicle that performs with safety features as represented when I purchased it. On 7/25, camera out as usual, I backed into a fire hydrant positioned very low into the ground, which I could not see when I turned my head. My first accident in 55 years of driving. I can send numerous videos showing the safety measures working and then not working in the same few minutes, along with the documentation of attempted repairs.

I was driving on the highway and my car lost power and then had to shut down. I am now getting error code P129F. which is a known recall for the fuel pump control module. When I put in my VIN, it doesn’t show my car part of it, but it is a 2021 Tahoe experiencing the exact same issue and getting the same error code that is part of the recall. I also read that it is part of the federal emissions warranty, which is eight year 80,000 miles. My car has 59,000 miles on it and I verify that it’s still under warranty from that standpoint. I want to take it into the dealership on Monday, but I need to know what my options are to get it repaired for free under this recall since currently my car is not coming up via this VIN under this recall

Glare on windshield from dash Glare in my eyes from all shiny trim on or around center console and around infotainment screen Very bad blind spots with trailer mirrors

Headlight Issue While driving at night on a dark country road the headlights all of a sudden reduced visibility to about 5 feet and had a blacked out dead spot (like a dark shelf). We had to drive roughly 25 miles with this limited visibility which was extremely dangerous and nerve racking. The visibility range improved the next day but the dead spot (shelf) is still visible and visibility is still poor and limited to about 100 feet. This still makes night driving very difficult and dangerous. I contacted dealership regarding issue and all they did was raised the headlights 3 inches. This only raised the dead spot up a little bit but is still visible. I notified them a second time and no action was taken because there was no recall for this issue on vehicle.In 2022 models there was a recall for the exact same issue.

I am reporting a serious safety incident involving my 2024 Chevrolet Traverse RS AWD, with approximately 34,378 miles. On or about [XXX], while the vehicle was being driven near Sarasota Florida at approximately 25 mph, it suddenly lost propulsion and all electrical power. The instrument panel, displays and vehicle electrical systems went completely dark. The vehicle was completely dead and would not restart. Police subsequently jump-started it, but the vehicle’s systems did not initially operate normally. This vehicle previously experienced another complete electrical-power failure while parked overnight, and the dealership has a record of that incident. Following the in-motion shutdown, the dealership performed a complete software flash using USB and stated that a software problem may have caused a parasitic battery draw. I understand how a parasitic draw could discharge the battery while the vehicle is parked. However, I have not received an adequate explanation of why the vehicle lost all electrical power while the engine was running and the charging system should have been supplying power. I am requesting that General Motors open a formal product-safety case, review the dealership’s diagnostic and programming records, determine the complete cause of the in-motion shutdown, and provide written confirmation of the tests and repairs performed. Please provide me with the GM case number and escalate the matter for appropriate technical or field review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving normally, I was in the middle of a busy highway/intersection when the vehicle suddenly lost power and came to a complete stop. The vehicle shut itself off without warning, leaving the Corvette disabled in the roadway and causing a complete blockage of the road/intersection. Traffic was actively traveling around me, creating a serious safety hazard and putting both myself and other motorists at risk of a collision. After the vehicle stopped, it would not restart. The instrument cluster displayed a theft-deterrent/immobilizer warning and a lock/security symbol, along with a message stating that there could be a problem with the theft-deterrent system and referring to Immobilizer Operation. The vehicle has full electrical power, but when attempting to start it, it only clicks and the engine does not crank or start. I placed the key fob in the designated backup location as instructed in the owner’s manual, but the vehicle still would not start. The exact failed component has not yet been diagnosed or confirmed. The vehicle is available for inspection. The sudden and unexpected loss of power while I was in the middle of a busy highway/intersection caused an immediate and serious safety concern because the vehicle became completely disabled and blocked the roadway.

Safety Issue. The raised cruise control speed set button on the steering wheel is prone to being touched when rotating the steering wheel while making sharp turns when driving through parking lots at low speed. If the distance cruise was previously set at say 45 mph the last time it was used, and the set button is very briefly hit upward when rotating the wheel through your hands to the left, it can inadvertently cause the truck to start accelerating to that previously-set speed. The cruise button needs to be programmed such that at certain steering angles it will not respond to inputs. This is very dangerous. I ave had this happen to me at least 5 times. Hitting the brakes stopped the acceleration. I reported it to the dealer as a potential engine surge but they could not reproduce it. I just recently realized what was happening. I believe this can easily be addressed by a steering angle lockout of the button. Other issues: Drivetrain vibrates occasionally and shifts very hard (drivetrain literally slams through gear change) when leaving driving from a stop a slow speeds. Dealer cannot replicate. This diesel truck gets very poor mileage possibly from spending too much time in regeneration mode. Truck is super sensitive to fuel. Mileage varies drastically from fill up to fill up depending upon station. I believe the fuel cetane content affects regeneration in unexpected ways. I buy fuel at name brand stations but mileage varies drastically from vendor to vendor. Mileage average goes down to about 11 mpg much of the time due to time in regeneration. Dealer has no comments. I know HD trucks don't have official mileage ratings but this is just crazy. I drive light on the accelerator. Rarely achieved up to 21 mpg but average mileage runs about 11-12. I believe this to be a fault with these trucks as I have read complaints from many others. The infotainment system frequently loses all audio, including turn signal sound, nav. GM has no fix. Possibly software.

Fuel pulp module failed on highway. Was told there is not a recall on my VIN even tho online there is a recall and known issue for the part

The check engine light illuminated on my 2024 Chevrolet Trax at 36,883 miles. An authorized Chevrolet dealer, Advantage Chevrolet of Bridgeview in Bridgeview, Illinois, diagnosed a failed evaporative emission canister purge pump and replaced it on August 6, 2026. I paid $729.46 out of pocket. I am filing this complaint because General Motors has already identified this exact part as defective and extended warranty coverage for it — but not for my model year. The part installed in my vehicle, shown on my invoice, is GM part number 25207556. That part number is listed by name in the Parts Information table of GM Special Coverage bulletin N242484740, which identifies four interchangeable evaporative emissions canister purge pumps: 12741165, 12741163, 25207556, and 12726033. That bulletin extends coverage on this component to 15 years or 150,000 miles for the 2022 Chevrolet Trax, 2022 Silverado 1500, 2022-2023 Blazer, and multiple Buick, Cadillac, and GMC models. A prior program covered 2020-2021 vehicles. My 2024 Trax failed with the same part number GM covers for fifteen years on the 2022 Trax. The failure occurred at 36,883 miles — five days after my 3-year bumper-to-bumper warranty expired on August 1, 2026, based on an in-service date of August 1, 2023. The failure illuminates the malfunction indicator lamp, which masks any other diagnostic trouble code that may set behind it, increases evaporative hydrocarbon emissions, and causes automatic failure of Illinois OBD-based emissions inspection. GM has now issued purge pump coverage extensions twice, for 2020-2021 and again for 2022-2023 vehicles. The same component is failing on 2024 vehicles at comparable mileage. I believe the defect extends to the 2024 and later model years and that coverage should be extended accordingly.