CHEVROLET Complaints

View complaints related to CHEVROLET. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 CHEVROLET TRAVERSE
    - Arnold, MO

    My transmission is said to be failing. I plan to get it looked at again this week. Safety of me and my two children are at risk when driving. The car shakes and could lose control. An independent I tried reporting it to my insurance but they told me to go to a mechanic and they won’t do anything to help me. There are no warning signals or lights or anything. It just started shaking and it’s scary to drive. I was told by an independent mechanic that it is my transmission. There was a recall in 2020 for transmission and he thinks it was never fixed and that’s most likely the issue. I have not gotten it fixed yet. It’s sitting in my driveway because I’m scared to drive my kids in it and it’s too expensive. So we had to get a rental car.

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET SUBURBAN
    - Mechanicsville, VA

    The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving on the highway, the vehicle experienced reduced engine power and failed to exceed 30 MPH. A message pertaining to the deceleration was displayed. The following Monday, the vehicle failed to exceed 35 MPH, and a friend followed the contact while driving to the dealer. The dealer recommended a fuel filter replacement. The contact declined the repair because the fuel filter life was at 47%; however, the dealer proceeded with the replacement. The contact provided the diagnostic trouble code to an independent mechanic, who informed the contact that the failure was associated with TSB Numbers: 20-NA-197 and 18-NA 361. The contact then advised the dealer of the TSBs, and the dealer determined that the fuel pump module and fuel tank module needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the second-row passenger’s side seat belt buckle failed and was replaced under an extended warranty, although the part was previously replaced under a recall. The manufacturer was notified of the failures several times, but no assistance was provided. The failure mileage was approximately 92,709.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2026 CHEVROLET SILVERADO 1500
    - Fayetteville, NC

    The engine (6.2 liter) on my Chevrolet Silverado fail with less than 2335 miles. It was confirmed my the Chevrolet dealership(Hendricks Chevrolet ). No warning lamps appeared in the dash or warning from my onstar maintenance notification.

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET TAHOE
    - Moncks Corner, SC

    The engine in my 2021 Chevrolet Tahoe High Country equipped with the 6.2L V8 (L87) experienced a catastrophic failure. While driving, the vehicle suddenly lost power, displayed a “Service ESC” warning, illuminated the check engine light, and unexpectedly shifted into Neutral. After stopping the vehicle, it would not restart. The dashboard would illuminate, but the engine would only produce a faint clicking sound and would not crank. The vehicle was towed to a Chevrolet dealership, where it remains available for inspection. How was your safety or the safety of others put at risk? This failure occurred while I was driving, causing an unexpected loss of power and propulsion. The vehicle became disabled without warning, creating a significant risk of being struck by surrounding traffic. Losing the ability to accelerate or safely maneuver a full-size SUV in traffic placed both me and other motorists at risk of a serious crash. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The vehicle was towed to an authorized Chevrolet dealership, Crews Chevrolet. The dealership confirmed that the engine had catastrophically failed and advised that it qualified for replacement under General Motors’ special coverage program for the 6.2L L87 engine. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. The vehicle has been inspected by an authorized Chevrolet dealership. General Motors has authorized replacement of the engine under its special coverage program. No police report was filed because there was no collision.

    Source: NHTSA WEB SITE
  • 2015 CHEVROLET SILVERADO 1500
    - Greenfield, IN

    Transmission shuttered while driving on the freeway at 65 mph, the rpm dial indicator show high and my speed dropped to 40 mph. The transmission fluid was burnt and the torque converter was replaced

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET EQUINOX
    - Joplin, MO

    225/r17 Pressure system did not alert the other driver of liss of pressure blew out side i recked into her

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET EQUINOX
    - Joplin, MO

    225/65/r17 Side wall blew out on me tire pressure system did not let me know . I had to sweave to miss oncoming traffic

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET SUBURBAN
    - Lebanon, VA

    Pulled out in 4 lane traffic. Got almost to 55mph. Vehicle lost all power, slowed down and auto shifted to neutral, vehicle stopped and went to park. Vehicle would not start back nor transition to Neutral to remove from highways. 2021 suburban with just 35,000miles. Shut down a lane on a 55mph highway. Code P129F

    Source: NHTSA WEB SITE
  • 2022 CHEVROLET EQUINOX
    - Orlando, FL

    While driving my 2022 Chevrolet Equinox LT, at approximately 20 mph, the vehicle experienced a sudden and complete engine failure. The engine completely shut off while the vehicle was actively in motion, causing a severe and immediate safety hazard as I lost power assistance in traffic. The vehicle refused to restart and left me completely stranded in a dangerous traffic situation. It had to be towed immediately to a repair facility. The diagnostic performed at Firestone Complete Auto Care confirmed a total failure of the Fuel Pump Module Assembly, which completely cut off the fuel supply to the engine while driving. I had to pay out of pocket for an emergency replacement of the fuel pump module to make the vehicle operational again. This vehicle is experiencing the exact component failure and identical symptoms described in GM Safety Recall N222372310 (NHTSA Campaign Number: 23V013000) for Inadequate Fuel Pump Flow. However, General Motors is currently refusing to cover or reimburse this repair, claiming that my specific VIN is not included in their narrow recall database. Since this identical engineering defect causes sudden vehicle immobilization while in motion and creates a severe risk of highway collisions, I am filing this safety complaint to request that the NHTSA investigate and compel General Motors to expand the scope of Recall N222372310 to include all affected 2022 Equinox vehicles sharing this defective fuel pump design. I have the official diagnostic invoice and proof of payment available for verification.

    Source: NHTSA WEB SITE
  • 2019 CHEVROLET SILVERADO 1500
    - Bonney Lake, WA

    I have a 2019 Chevy high country that went into engine failure when going down the freeway to work. The engine light came on flashing and the engine was stuttering. I had it taken into the local Dealership where they first replaced catalytic converter. 3 months later I had engine failure again going down the freeway. I had them drop a whole new engine into it. I understand there is an investigation regarding a recall for 2019-2020 year vehicles. How I got the vehicle: I had previously bought a certified used Chevy Silverado 2016. It also had engine failure where it would shut off in the middle of driving. I repeatedly took it back to the dealership (different dealership) and they could not fix it; Instead had me test out another loaner vehicle for possible purchase. Driving off of the lot that loaner vehicle engine light came on. I took it back and they failed to mention to me that they dropped a new block into that one. After that I got another loaner vehicle that I was pigeonholed into purchasing as they could not figure out the issue with my previous purchase. 6 months later it started having electrical problems with rear cameras not working, sensors out, etc; Then eventually the engine failed. The amount of money I have spent and growing safety concerns I have for transporting my family and myself are beginning to grow. I do not want to incur subsequent mechanical failures/expenses in other areas due to previous engine failure.

    Source: NHTSA WEB SITE