CHEVROLET Complaints
View complaints related to CHEVROLET. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 CHEVROLET TAHOE- St. Charles, MO
I have been having issues with the brakes on my 2016 Chevy Tahoe for as long as I can remember. When going very slow, such as in a parking lot or pulling into a parking space, my car feels like I am driving on ice when I brake. I am not sure if I am actually going to stop or hit a car/person. The brake pedal also gets very hard. It makes a squeaking sound and also sounds "airy". It is an intermittent problem and does not happen every single time I press on the brakes when going slow. I received a recall notice back in 2019 for increased brake pedal effort and the dealer reprogrammed something. This however, ultimately did not fix the issue and I have never received any follow up information or recall alerts pertaining to this issue. I have mentioned this a few times to both the dealership and an independent mechanic in the last 6+ years, but the car never has the issue when it is in for service. I was told the last 2 times that I took my car in for service that I needed new brake pads and rotors. so both have been replaced twice in the last 4 years. The issue with the brake pedal happened again the other day, only this time, I received a warning message to service brake assist and I smelled what I can only describe as burning brake dust. I also noticed what looks like brake dust on the floor of my garage. I was once again irritated and decided to start googling and that is when I found a special coverage warranty on GM's site for the exact issue I have been having all of these years. The warranty expires December 15, 2026 or at 150211 miles. I called the dealership and GM to see if they would honor the warranty since I only had 150,350 miles on my car, however they both said no. What can I do? I guess they would rather I hit and injure someone than fix an issue they are obviously aware of? Why was I never notified that there was a special coverage warranty on my car? When these incidents occur it is scary and poses a danger to both myself and others.
Source: NHTSA WEB SITE -
2019 CHEVROLET SUBURBAN- Pounding Mill, VA
Oil pressure acting weird. We checked the oil and there were only 2 quarts of oil in truck. I just had an oil change 3 weeks ago. No oil leaks. Engine must be burning oil for some reason.
Source: NHTSA WEB SITE -
2017 CHEVROLET SILVERADO 1500- Naperville, IL
NHTSA Safety Complaint To: National Highway Traffic Safety Administration (NHTSA) Regarding: Vehicle Safety Hazard / Fraudulent Repairs on 2017 Chevrolet Silverado VIN: [XXX] To Whom It May Concern, I am writing to file an emergency vehicle safety complaint regarding a 2017 Chevrolet Silverado, VIN [XXX], purchased on XXX. Huntley Ford performed unauthorized, fraudulent, and unsafe repairs that resulted in the vehicle being returned to me as an active fire hazard, directly violating federal motor vehicle safety expectations. Huntley Ford forced a salvage engine onto the vehicle, stripped me of my repair rights, and intentionally cleared dashboard error codes to mask severe, systemic mechanical defects. Following an engine replacement, transmission replacement, and catalytic converter replacement, I took the vehicle to Sunrise Chevrolet for inspection. The technician at Sunrise Chevrolet discovered that the vehicle was actively burning fluid onto the alternator. The technician explicitly stated that the vehicle was a fire hazard and that there was an emergency safety brake problem, and brakes. Huntley Ford knowingly delivered a structurally compromised and life-threatening vehicle. I request a full investigation into Huntley Ford’s repair safety practices to protect the public from further hazardous non-compliance. I have a 16 page paper trail Word document letter proving Huntley Ford committed auto fraud, has practiced illegal practices, lied, sold us a truck that they cleared codes, after only a few months full transmission, c. converter replacement, engine, and did not fix the truck properly still, returned it back to us when they knew it was not ok, lied, cleared codes, we brought our own scanner, they lied again, said the codes just needed to be cleared. When we notified [XXX], Huntley Ford's repair manager, he did nothing. Sincerely, [XXX]/[XXX] ________________________________________ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2018 CHEVROLET EQUINOX- Gardner, MA
On a steep gravel road in a remote area, I pressed the accelerator and the vehicle stopped climbing. I inferred that traction control had intervened, but there was no immediate, obvious indication explaining why the car wasn’t responding. The most frightening part was not knowing what the vehicle was doing. A clear, immediate indication that traction control was actively limiting power would have reduced uncertainty.
Source: NHTSA WEB SITE -
2019 CHEVROLET SILVERADO 1500- Brunswick, OH
I was camping at a state park outside of Kenton Ohio. On Sunday July 19 2026 while backing up my travel trailer I lost power steering to my 2019 Silverado 1500. then a message came on my display saying service power steering soon and then a check wiring harness warning. I turned off truck and restarted it and warnings cleared and power steering came back. The following morning July 20th started the truck, no power steering and service engine light was on drove to Kenton and had codes read. Had multiple codes for different control modules. Power steering came back and I was able to drive home. Called my dealer and was able to get appointment on July 24. Tried to start truck and it would crank, start run rough for a few seconds then stall out. Had to have it towed to dealer for repair. End result faulty ground strap from body to frame, loss of electric power steering ability while driving due to a ground cable could have been a very dangerous situation for everyone in the vehicle and on the road
Source: NHTSA WEB SITE -
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2016 CHEVROLET SILVERADO 1500- Clayton, GA
Approximately one week ago I was driving at a safe speed on a two-lane highway. Suddenly, my steering wheel and truck jerked to the right. For 8-10 seconds a warning message was displayed "Power Steering ... Drive Carefully." I took the truck to my local dealership. They scanned for trouble codes. The technician said something about an interruption communicating with the electrical system. My service advisor took the truck on a 15-mile drive and had no problem. They scanned again and there were no trouble codes. The service advisor said they could not fix the problem if they did not know the cause of the problem. I left the dealership. Since then, I have had 4 more incidents. Once the warning message appeared again, but no jerk of the steering wheel or truck; once there was the same warning message and a jerk of the steering wheel and truck; and twice there were sudden jerks of the steering wheel and truck but no warning message. I have reported each of these incidents to the dealership. I also called Chevrolet Customer Assistance. I explained the problem and asked if they would assign a Field Service Engineer to assist the dealership. hey declined my request. Because I momentarily lose control of steering the truck, I fear for my safety and the safety of others.
Source: NHTSA WEB SITE -
2021 CHEVROLET SILVERADO 1500- Bloomfield, IN
While driving at ~50mph, the truck immediately went into reduced power mode, temperatures spiked to 260 from 210. Engine code P1006 showed indicating coolant control valve failure. After experiencing, I discovered that GM issued Special Coverage for Coolant Control Valve (N252508341). However, the local Chevy dealership indicated my truck would not be covered even though it is within the timeframe/mileage, and falls in the year/make/model categories. According to them, the coverage is VIN specific and my VIN is not listed. They directed me to Chevrolet Customer Care. Customer Care did not acknowledge the Special Coverage until I directed them to the correct bulletin. They further indicated because my VIN was not covered, they would not be able to do anything. This issue is HIGHLY known by GM, but they have failed to remedy appropriately. It is also a safety hazard, especially in my case, where the failure occurred on the highway, at speed with cars behind me, and resulted in the truck immediately ceasing normal operation causing the potential for property damage and/or injury.
Source: NHTSA WEB SITE -
2024 CHEVROLET SILVERADO 2500- Lafayette, LA
Due to the Fuel Pump Power Control Module (Part number 13554821) failure, my vehicle stalled in the middle of a turn while pulling a 10,000 pound RV. This caused me to lose both power steering and braking capabilities. From what I gather, this part is part of a "phased" initiative recall (see N252516900 Fuel Pump Power Control Module). This part was seemingly installed in all or most of GM SUVs and Trucks since 2021. Unfortunately, only some 2021-2023 models are under recall due to the "phased" nature of this recall. Meanwhile, all Heavy Duty trucks are driving around on our roadways, highways, and interstates, just like I was, towing heavy machinery, equipment, and RVs because both you and GM are dragging your feet on demanding these flawed modules be removed from these vehicles. In summation, virtually every GM SUV and truck on the road produced since 2021 is a ticking time bomb that could stall at any moment and disable both power steering and braking capability. If thats not bad enough, concerned owners, such as myself, are stonewalled with the words "there is no active recall on your vehicle " both by GM and your very website. The "phased" nature of this recall is unacceptable and is putting lives at risk. Had I been traveling at highway speeds when this failure occurred, while towing a heavy load, with braking traffic in front of me or a sharp turn, I would not have been able to stop or turn. This is an urgent matter and should be addressed accordingly, not in a "phased" manner.
Source: NHTSA WEB SITE -
2023 CHEVROLET TRAVERSE- Grain Valley, MO
I own a 2023 Chevrolet Traverse. While driving, the vehicle suddenly began jerking very hard during acceleration and shifting. The Check Engine Light illuminated, and the vehicle became unsafe to drive because the transmission was not operating normally. I was concerned that the vehicle could suddenly lose power or fail while driving in traffic, increasing the risk of a crash. I took the vehicle to a Chevrolet dealership for diagnosis. The dealer found the transmission fluid was burned and diagnosed transmission trouble codes P0797 and P0700, indicating an internal transmission problem. Transmission .PDF Before the failure, I experienced harsh shifting and jerking that became progressively worse until the warning light came on. The problem has been confirmed by a Chevrolet dealership. The failed transmission is available for inspection upon request. I am submitting this complaint because I believe this transmission failed prematurely at approximately 68,933 miles. I am concerned that other owners may experience the same failure, creating a serious safety risk if the transmission loses power or fails while the vehicle is in motion.
Source: NHTSA WEB SITE -
2021 CHEVROLET TRAILBLAZER- Montgomery, IL
Vehicle displays Shift to Park when vehicle is in park & you push the ignition button & audible chime occurs. Apparently this is a known issue for Chevrolet Trailblazers & Buick Encore GX vehicles model year 2021 & newer. You have to either wiggle the gear shifter several times & depress/wiggle the shift lever button in order to turn off the vehicle. Sometimes it takes 5 minutes to get it to work.
Source: NHTSA WEB SITE