2009 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE FUEL INLET LEAKED AROUND THE SEAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

OUR 2009 T&C STALLED IN CITY TRAFFIC THIS MORNING WITHOUT ANY WARNING WHEN SLOWING DOWN TO BELOW 20-30 MPH (WITH THE TRACTION CONTROL LIGHT BRIEFLY ILLUMINATING AFTER THE STALL). IT HAD STALLED PREVIOUSLY 3 SEPARATE TIMES IN SIMILAR SITUATIONS WHEN EITHER MY WIFE OR SON WERE DRIVING THE VAN. OF COURSE WHEN THE ENGINE DIES THERE IS NO POWER STEERING OR POWER BRAKES WHICH MAKES HANDLING THE VEHICLE EXTREMELY DIFFICULT. THE VAN IMMEDIATELY RESTARTS WHEN YOU TURN THE IGNITION KEY, BUT THE CEL DOES NOT LIGHT UP SO THERE ARE NO CODES IN THE COMPUTER TO HELP DIAGNOSE THE PROBLEM. THIS IS A SERIOUS PROBLEM THAT LOTS OF PEOPLE ARE HAVING. JUST READ THE BLOGS ON THE INTERNET. IF THE VAN STALLS WHILE MAKING A TURN AND YOU CAN'T BRAKE OR STEER, THEN IT'S JUST A MATTER OF TIME BEFORE A POTENTIALLY SERIOUS ACCIDENT OCCURS. AS FAR AS I KNOW THERE ARE NO OPEN RECALLS ON THE VAN (IGNITION RECALL ALREADY TAKEN CARE OF). THE WEATHER WAS NICE AND STREETS WERE DRY.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/21/16*LJ THE CONSUMER STATED THERE WERE SEVERAL INCIDENTS OF WEEKLY MALFUNCTIONS WHERE THE VEHICLE WOULD GO INTO AUXILIARY MODE WHICH CAUSED THE STEERING AND BRAKES NOT TO WORK. UPDATED 12/27/16.*JB

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, IGNITION SWITCH). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VARIOUS ELECTRICAL SYSTEMS FAIL WHILE DRIVING AND THEN RESTORE THEMSELVES. THERE ARE MANY OCCURRENCES OF THESE PROBLEMS DATE SHOWN BELOW IS THE EARLIEST OCCURRENCE TO THE BEST OF OUR RECOLLECTION, YEAR IS CORRECT): 1. BLIND SPOT DETECTION SYSTEM INDICATES IT HAS FAILED AS YOU ARE DRIVING AT HIGHWAY SPEEDS, THEN ERROR CLEARS. 2. TIRE PRESSURE MONITOR SYSTEM INDICATES THAT IT HAS FAILED, THEN AFTER A FEW MINUTES IS RESTORED AND ALL TIRE ALARMS GO AWAY. 3. HIGH BEAMS COME ON WHEN IT IS STILL DAYLIGHT 4. RAIN SENSING WIPERS ARE TRIGGERED WHEN THERE IS NO PRECIPITATION

AFTER STARTING THE CAR IN A CAR PARK AND DRIVING A 100 FEET, THE TRANSMISSION DISPLAY SHOWED THAT INSTEAD OF BEING IN DRIVE, THE VEHICLE WAS IN GEAR 3. THE DASHBOARD MOUNTED SHIFT CONTROL DOES NOT EASILY MOVE FROM DRIVE TO LOCK INTO GEAR 6 LET ALONE GETTING ALL THE WAY DOWN TO 3.

AFTER SEVERAL HOURS OF DRIVING ON INTERSTATES AT THE VARIOUS LEGAL SPEED LIMITS FROM MASSACHUSETTS TO CENTRAL PENNSYLVANIA, THE DASHBOARD WARNING CHIME STARTED, AND THE TIRE PRESSURE MONITOR SYSTEM SAID THAT IT HAD FAILED AND THEN RECOVERED AFTER FIVE MINUTES. EVENTUALLY, THE TPM SYSTEM RECOVERED. THIS PROBLEM HAS OCCURRED MANY TIMES OVER THE LAST TWO YEARS. THE CAR DEALER COULD NOT DETECT ANY PROBLEM.

AFTER SEVERAL HOURS OF DRIVING ON INTERSTATES AT THE VARIOUS LEGAL SPEED LIMITS FROM CENTRAL PENNSYLVANIA TO MASSACHUSETTS, THE DASHBOARD WARNING CHIME STARTED, THE INFORMATION DISPLAY SHOWED THAT THE BLIND SPOT DETECTION SYSTEM WAS INOPERATIVE AND THEN THE TRANSMISSION DOWN SHIFTED TO 3 RESULTING IN EXCESSIVE ENGINE REVS. CRUISE CONTROL WAS ENGAGED AT THE TIME, BUT THE CAR WAS NOT GOING DOWN A HILL. THE DRIVER USED THE +/- SHIFT CONTROL TO RETURN THE CAR TO GEAR 6. AT THE SAME TIME, THE TIRE PRESSURE MONITOR SYSTEM SAID THAT IT HAD FAILED AND THEN RECOVERED AFTER FIVE MINUTES. EVENTUALLY, THE TPM SYSTEM RECOVERED AS DID THE BLIND SPOT DETECTION SYSTEM. ALL OF THESE PROBLEMS HAVE HAPPENED IN THE PAST INDIVIDUALLY, BUT ON THIS TRIP THEY ALL HAPPENED AT ONCE. THE CAR DEALER COULD NOT DETECT ANY PROBLEM.

MY ENGINE HAS SHUT DOWN ON ME FOUR TIMES IN THE LAST TWO MONTHS. I TOOK IT TO THE DEALER TWICE. FIRST TIME, REPLACED ABS. PAID OVER $2200, STILL SAME PROBLEM. SECOND TIME, NO ERROR CODE BUT CHARGED ME $130 TO CLEAN THE THROTTLE LINKAGE, STILL THE SAME PROBLEM. MY WIFE AND I ARE SCARED TO DRIVE IT. I DID A SEARCH AND FOUND SOMEONE WITH THE EXACT SAME PROBLEM (SEE BELOW). CAN YOU OFFER ME (OR THE DEALER) ANY ADVICE ON HOW THIS CAN BE FIXED? ENGINE SHUTS DOWN DURING LOW SPEED OPERATION. PROBLEM OCCURS PARTICULARLY WHEN DRIVING AT SPEEDS OF 10-20 MPH UNDER CERTAIN CONDITIONS SUCH AS CONTROLLING SPEED IN SPEED ZONES, NEGOTIATING MODERATE GRADIENTS--DOWN HILL OR UPHILL, TURNING INTO LANE, AND IN TRAFFIC. WE HAVE EXPERIENCED THE PROBLEM ON CITY AND SUBURBAN STREETS AND IN PARKING LOTS. PROBLEM HAS OCCURRED WHEN THE CAR IS COLD OR WARM. THERE IS NO WARNING PRIOR TO THE SHUTDOWN OTHER THAN LOSS OF POWER AND ASSOCIATED ENSUING PROBLEMS: DIFFICULTY STEERING AND BRAKING DUE TO LOSS OF POWER; DASH WARNING SYMBOLS/LIGHTS TURN ON, BEGINNING WITH THE TRACTION CONTROL SYMBOL. WHEN WE FIRST EXPERIENCED THIS PROBLEM LAST WINTER (2015), CHRYSLER CHANGED THE IGNITION SWITCH; HOWEVER, THE PROBLEM HAS REEMERGED WITH INCREASED FREQUENCY OVER THE LAST 30-60 DAYS. OUR LOCAL CHRYSLER DEALER HAS NOT IDENTIFIED THE CAUSE AND CANNOT DETECT A CODE DURING TESTING. IN JANUARY 2016, OUR DEALER PERFORMED A TUNE UP (HOPING TO RESOLVE THE PROBLEM) BUT THE PROBLEM PERSISTS AND OCCURS AT A FREQUENCY OF 1 IN 2-6 OPERATIONS. (WWW.CARCOMPLAINTS.COM/CHRYSLER/TOWN_COUNTRY/2010/ENGINE/ENGINE_STALLS_SHUTS_DOWN_WHILE_DRIVING.SHTML ). THIS IS A SAFETY ISSUE WHICH IS CAUSING CONSIDERABLE STRESS SINCE WE CANNOT FIX OR PRECLUDE THESE OCCURRENCES. - FORT WASHINGTON, MD, USA

THE WELDING ON THE LEFT STRUT THAT HOLDS OPEN THE LIFTGATE FAILED. WHEN THE LIFTGATE IS OPENED, IT MOMENTARILY STAYED IN THE UPRIGHT POSITION BEFORE SMASHING DOWN HARD. THE SAFETY FEATURE USUALLY IN PLACE WHERE ANYTHING IN THE WAY CAUSES IT TO GO BACK UP FAILED AS WELL. FIRST NOTICED AS MY 11 YEAR OLD SON WAS LOADING THINGS INTO THE BACK AND I HEARD HIM SCREAM ASKING WHY I CLOSED THE TRUNK ON HIM??? I HAD TO LIFT IT OFF OF HIM AND USE A LADDER TO HOLD IT OPEN. A BODY SHOP REPLACED THE STRUTS AND WELDED THE NEW ONE IN PLACE SINCE THE WELDING COMPONENT THAT FAILED WAS INSIDE THE LIFTGATE, SO A $2,000+ REPAIR. WELDING WAS ACCOMPLISHED FOR $500.