2010 CHRYSLER TOWN AND COUNTRY Complaints

PARKED VAN ON DRIVEWAY AND OPENED PASSENGER SIDE REAR DOOR. AS IT OFTEN DOES, IT TRIED TO CLOSE BACK UP ON MY ARM, SO I STEPPED BACK, LET IT CLOSE, THEN OPENED IT AGAIN. CONFIRMED THE POWER DOOR WAS STAYING OPEN, THEN UNLOADED MY BAGS. CLOSED DOOR AND LOCKED VAN WITH KEYFOB (CAN SEE THIS ON SECURITY CAMERA FOOTAGE). TEN HOURS LATER, THE LOCKED HATCH OPENED ON ITS OWN AND WITHIN TEN MINUTES THE BACK OF THE VAN WAS SMOKING, THEN ENGULFED IN FLAMES. ENTIRE VAN BURNED DOWN, STARTING AT BACK PASSENGER SIDE. ALSO BURNED DOWN TRUCK PARKED NEXT TO IT ON DRIVEWAY. [VAN WAS MFRD IN AUGUST OF 2009]*DT CONSUMER STATED WHEN IN PARK VAN REFUSES TO START, IT HAS TO BE IN NEUTRAL 99% OF THE TIME, AND SEVERAL TIMES IT WOULD NOT WORK HAD TO SHIFT BACK TO PARK FOR IT TO START.*JB

MY VAN WILL CUT OFF WHILE DRIVING DOWN ROAD NO WARNING JUST SHUTS OFF AND YOU LOOSE YOUR BREAKS AND STEERING IT HAPPENS EVERY TIME I DRIVE IT HAS TO BE AN ISSUE I HAVE SEEN THAT IT IS ON RECALL FOR OTHER MODELS I HAVE HAD TO PARK MY VAN BECAUSE IT IS A DANGER TO DRIVE SOMETHING HAS TO BE DONE AND POWER SEATS BLOWS FUSE EVERY TIME I PUT NEW FUSE IN HIT THE DRIVER SIDE POWER SEATS BLOWS INSTANTLY

THE VAN JUST AT ITS OWN CHOICE CUTS OFF, YOU CAN BE GOING 5 MPH OR 70MPH. THERE IS NO WARNING, THEN YOU LOSE STEERING AND BRAKING WITH THE ENGINE OFF. AFTER YOU GET IT STOPPED IT STARTS RIGHT BACK UP BUT YOU DON'T KNOW FOR HOW LONG BEFORE IT DOES IT AGAIN. THERE IS A RECALL ON THE IGNITI0N BOX BUT NOT FOR MY VIN NUMBER, CHRYSLER NEEDS TO EXPAND THE YEARS ON THAT RECALL BEFORE SOMEONE GETS HURT BADLY OR KILLED...

THE BACK SIDE REAR WINDOW CAUGHT ON FIRE. THIS WAS SUPPOSE TO HAVE BEEN REPLACED IN A RECALL AT NAPLES DODGE CHRYSLER. I TOOK THE VAN IN AFTER WAITING A YEAR FOR THE PART TO COME IN. NOW IT HAS CAUGHT IN FIRE AND BURNED VAN INSIDE AND OUT, WHILE PARKED IN THE DRIVEWAY. WHICH MAKES ME WONDER IF THEY EVER REALLY DID THE REPLACEMENT IN IT. PLEASE CONTACT ME AT [XXX] OR [XXX]. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

POWER STEERING INTERMITTENT FAILURE WHEN BACKING OUT OF PARKING SPACES AND FOR THE FIRST 100 FEET OF DRIVING. LOUD WHINING SOUND ON ACCELERATION.

THE CAR STARTS TO POWER DOWN AND MAKES THE POWER STEERING STOP WORKING. THE TRACTION CONTROL SYMBOL SHOWS UP AFTER IT STARTS TO POWER DOWN. IT HAS HAPPENED THREE TIMES IN THE PAST TWO WEEKS ABOUT 2-3 MINUTES FROM HOME WHILE THE CAR IS IN MOTION. ONE OF THE TIMES WAS WHILE I WAS TURNING LEFT WITH ONCOMING CARS. THE CAR HAS TO BE RESTARTED. THIS IS VERY DANGEROUS AND SHOULD BE A RECALL AS SO MANY OTHERS HAVE EXPERIENCED THE SAME THING.

ON WEDNESDAY 2/19/20, THE ENGINE SHUT OFF SUDDENLY WHILE DRIVING. THE STEERING AND BRAKES WERE OPERATING WITHOUT POWER ASSIST AND THE CAR WAS DIFFICULT TO STOP. THIS HAPPENED AT SLOW SPEED WHILE TURNING INTO A PARKING LOT SO THE CAR WAS ABLE TO BE STOPPED. THE CAR WAS PUT INTO PARK AND RESTARTED. IT OPERATED FINE IMMEDIATELY AFTER THE INCIDENT.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING COLUMN CEASED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO SAFELY GUIDE THE VEHICLE OFF OF THE ROADWAY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. RIVERSIDE CHRYSLER JEEP DODGE RAM 1601 US-70, NEW BERN, NC 28560 (252) 633-4411, WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

3 TIMES NOW OUR VAN WILL ALL THE SUDDEN NOT HAVE ANY THROTTLE THEN THE POWER STEERING WILL NOT WORK. I HAVE TO STOP WHERE I AM AND TURN OFF THE VAN THEN TURN IT BACK ON. THERE R NO WARNING LIGHTS OR INDICATORS. IT WILL JUST NOT EXCELL AND HAVE NO POWER STEARING. ALL 3 TIMES I TOOK MY FOOT OFF THE GAS TO SLOW DOWN AND WHEN I WENT TO ACCELERATE AGAIN IT WOULDN'T TO ANYTHING. ALL 3 TIMES I WAS IN THE CITY. ONCE IN STURGEON BAY,WI. THE OTHERS IN MENASHA,WI. SB,WI I WAS IN THE PROCESS OF TURNING AND COULDN'T TURN. THE OTHER ONE I WAS APPROACHING A STOP LIGHT IN A SNOW STORM AND SLOWING DOWN. THE 3RD TIME I WAS APPROACHING A ROUND ABOUT.THERE WAS ABOUT 2 MTHS BETWEEN THE SB,WI INCIDENT AND THE 2 IN MENASHA.

WHILE DRIVING, ENGINE TURNS OFF RANDOMLY AND RENDERS THE POWER STEERING AND POWER BRAKES TO LOSE THEIR FUNCTION AS WELL. THIS HAS MADE DRIVING THE VEHICLE EXTREMELY DANGEROUS BECAUSE IT HAPPENS RANDOMLY AND WITHOUT WARNING AND HAS CAUSED SOME CLOSE CALLS ON THE ROAD, WHICH IS WHAT PROMPTED ME TO DISCONTINUE DRIVING THE VAN AND TAKING IT TO THE DEALERSHIP. THERE ARE NO OPEN RECALLS FOR MY VEHICLE, HOWEVER, SAFETY RECALL R03 DESCRIBES EXACTLY WHAT IS HAPPENING TO MY VAN AND INCLUDES VEHICLES IN MODEL YEAR 2010.