2009 CHRYSLER TOWN AND COUNTRY Complaints

THE CAR STALLS WHILE DRIVING AT BOTH LOW AND MEDIUM SPEEDS. THE ENGINE DIES COMPLETELY SO NO ACCELLERATION AND THE POWER STEERING FAILS. I MUST SHIFT INTO NEUTRAL TO TRY TO RESTART. THIS MAY TAKE SEVERAL TRIES. THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST FEW WEEKS. THE CAR HAD A TUNE UP AND COILS REPLACED WITH NO CHANGE IN THE STALLING ISSUE. NOTE: THE IGNITION KEY AND SWITCH WERE PREVIOUSLY REPLACED FOLLOWING A RECALL.

CLOCK SPRING C123F C123B C1219 AND C2204. JUST REACHED 80000 MILES AND EAP TRACTION LIGHT IS ON AND THE BRAKES START GRABBING DOING STRAIGHT DOWN THE HIGHWAY. I HAVE HAD TWO OTHER VANS THAT HAD RECALLS ON CLOCK SPRING. WONDER IF THERE SHOULD BE A RECALL ON THE 2009 TOWN AND COUNTRY FOR CLOCK SPRING WORK AND STEER ANGLE CODES.

CAR IS DANGEROUS! ENGINE HAS STALLED REPEATEDLY WHEN IN MOTION. HAS BEEN IN FOR CORRECTIONS THREE TIMES WITH NO IMPROVEMENT. RE. L25/NHTSA 14V-373 RECALL, FOBIK WAS REPLACED BY ZIEGLER IN MICH.--FOLLOWED BY MORE STALLING, SUBSEQUENTLY BY PHILLIPS IN FLORIDA (ALSO REPLACED WYN/FOBC MODULE--9DEC15)--FOLLOWED BY MORE STALLING, SUBSEQUENTLY PHILLIPS UPDATED PCM & TIPM--5FEB16,CAR STALLED NEXT DAY AND THEN AGAIN THE DAY AFTER. STALLING USUALLY OCCURS WITHIN A MILE AFTER STARTING THE ENGINE. CAN THEN TURN OFF THE IGNITION KEY AND RESTART THE ENGINE. USUALLY THE ENGINE THEN RUNS WITHOUT STALLING. REGARDING "WHEN DID THIS HAPPEN?" STALLING HAS OCCURRED MOST RECENTLY SEVERAL TIMES IN DECEMBER, 2015 AND SEVERAL TIMES IN JANUARY AND FEBRUARY, 2016. I WONDER IF THE PROBLEM MIGHT NOT BE THE WIRELESS IGNITION NODE MODULE DETENTS, BUT POSSIBLY THE FUEL SHUT-OFF FLOAT WHICH IS A PROBLEM WITH MY 2005 CHRYSLER TOWN AND COUNTRY--JUST A THOUGHT THAT MAY BE IRRELEVANT TO THE PROBLEM WITH MY 2009 T & C.

ENGINE SHUTS DOWN DURING LOW SPEED OPERATION. PROBLEM OCCURS PARTICULARLY WHEN DRIVING AT SPEEDS OF 10-20 MPH UNDER CERTAIN CONDITIONS SUCH AS CONTROLLING SPEED IN SPEED ZONES, NEGOTIATING MODERATE GRADIENTS--DOWN HILL OR UPHILL, TURNING INTO LANE, AND IN TRAFFIC. WE HAVE EXPERIENCED THE PROBLEM ON CITY AND SUBURBAN STREETS AND IN PARKING LOTS. PROBLEM HAS OCCURRED WHEN THE CAR IS COLD OR WARM. THERE IS NO WARNING PRIOR TO THE SHUTDOWN OTHER THAN LOSS OF POWER AND ASSOCIATED ENSUING PROBLEMS: DIFFICULTY STEERING AND BRAKING DUE TO LOSS OF POWER; DASH WARNING SYMBOLS/LIGHTS TURN ON, BEGINNING WITH THE TRACTION CONTROL SYMBOL. WHEN WE FIRST EXPERIENCED THIS PROBLEM LAST WINTER (2015), CHRYSLER CHANGED THE IGNITION SWITCH; HOWEVER, THE PROBLEM HAS REEMERGED WITH INCREASED FREQUENCY OVER THE LAST 30-60 DAYS. OUR LOCAL CHRYSLER DEALER HAS NOT IDENTIFIED THE CAUSE AND CANNOT DETECT A CODE DURING TESTING. IN JANUARY 2016, OUR DEALER PERFORMED A TUNE UP (HOPING TO RESOLVE THE PROBLEM) BUT THE PROBLEM PERSISTS AND OCCURS AT A FREQUENCY OF 1 IN 2-6 OPERATIONS. MOST RECENT OCCURRENCE WAS 2/5/2016. OUR CAR PASSED THE MARYLAND EMISSIONS TEST IN JANUARY 2016. CURRENT MILEAGE IS 96,342 MILES. I REPORTED THE PROBLEM TO CHRYSLER CORP., WHICH HAS A CASE FILE OPEN #28712527. IN ADDITION, I HAVE RESEARCHED THE PROBLEM ONLINE AND HAVE FOUND NUMEROUS REPORTS OF SIMILAR EVENTS WITH THE TOWN & COUNTRY WITH MOSTLY UNFAVORABLE OUTCOMES BECAUSE CHRYSLER CANNOT DETECT A MALFUNCTION CODE DURING TEST. (HTTP://WWW.CARCOMPLAINTS.COM/CHRYSLER/TOWN_COUNTRY/2010/ENGINE/ENGINE_STALLS_SHUTS_DOWN_WHILE_DRIVING.SHTML ). THIS IS A SAFETY ISSUE WHICH IS CAUSING CONSIDERABLE STRESS SINCE WE CANNOT FIX OR PRECLUDE THESE OCCURRENCES.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2009 CHRYSLER TOWN & COUNTRY. CONSUMER REQUESTS REIMBURSEMENT FOR RECALL NOTICE 14V-373 REPAIRS. *SMD THE CONSUMER STATED SHE HAD THE DEFECT REPAIRED ON DECEMBER 5, 2014. *JB

THIS VEHICLE WAS PURCHASED AND EQUIPPED WITH A WHEEL CHAIR RAMP FOR OUR DAUGHTER. AS SOON AS THE RECALL LETTER WAS RECEIVED, MY WIFE CONTACTED THE LOCAL DEALER AND THEY ORDERED THE PART ON 10/27/15. SEVERAL FOLLOW UP PHONE CALLS HAVE BEEN MADE WITH DEALER INSTRUCTIONS TO CALL BACK IN A MONTH. TODAY, THE IGNITION SYSTEM LOCKED UP AND WE HAVE NO WAY TO GET OUR DAUGHTER TO AND FROM SCHOOL WITHOUT RENTING A WHEEL CHAIR VAN AT OVER $120 PER DAY. I DON'T KNOW IF THIS IS THE DEALER'S, MANUFACTURER'S OR SUPPLIER'S FAULT BUT I DON'T THINK IT SHOULD BE OUR RESPONSIBILITY TO RENT ANOTHER VEHICLE DUE IT TAKING THEM OVER 3 MONTHS TO GET THE PART NEEDED. IT IS MY UNDERSTANDING THAT THEY WILL DENY ANY RENTAL FEES.

WE RECEIVED SAFTEY RECALL RO3 / NHTSA 14V-373 CALLED DEALERSHIP SERVICE DEPARTMENT ON 1/08 AND 1/22 AND 2/06/2016. '412 856-1422 'STRUGGLING TO GET PARTS. 'ON 1/08 AND 1/22 I WAS TOLD I WAS ON A LIST TO GET WORK DONE. 'ON 2/06 I WAS TOLD THE LIST WAS INFORMAL AND I WAS NOT ON IT. ODEALERSHIP CLAIMED THERE WAS NOTHING THEY COULD DO. OASKED FOR VIN, WHICH IS THE FIRST TIME I WAS ASKED FOR VIN TO MAKE SURE THEY WERE LOOKING FOR THE RIGHT PART. SAID IT COULD TAKE TO JULY. MONROEVILLE CHRYSLER JEEP 3651 WILLIAM PENN HIGHWAY MONROEVILLE, PA 15146

THE TRANSMISSION HAS A SHIFTING ISSUE WHICH MAY CAUSE A SERIOUS ACCIDENT WHEN TURNING INTO TRAFFIC.IT CAN HAPPEN WHEN STOPPED AT LIGHT OR OFF SIDE STREETS WHEN ACCELERATING INTO TURN. IT FEELS LIKE TRANSMISSION SLIPS OUT OF GEAR AND THEN SLAMS INTO GEAR BUT I AM AFRAID THAT IT WILL MALFUNCTION AND I WILL NOT HAVE ANY WAY TO GET OUT OF TRAFFIC IN TIME. THIS ISSUE HAPPENS BOTH STATIONARY AND IN MOTION AND ON CITY STREETS.

MAY 2015 WE RECEIVED A SAFETY RECALL FOR THE WIN MODULE. THE LOCAL DEALER HAS NOT RECEIVED REPLACEMENT PARTS. IT HAS BEEN 8 MONTHS WHICH SEEMS LIKE A REASONABLE TIME TO EXPECT PARTS TO BE AVAILABLE. THIS IS OUR COMPLAINT!!!! WE DO NOT WANT TO WAIT TIL AN ACCIDENT HAPPENS TO HAVE IT REPLACED......