2009 CHRYSLER TOWN AND COUNTRY Complaints

I HAVE HAD (3) R03 (WIRELESS IGNITION NODE) MODULE RECALLS AND NO DEALER HAS BEEN ABLE TO FIX IT. I HAVE BEEN TO 3 CHRYSLER DEALERS IN THE PAST 2 YEARS ABOUT THIS PROBLEM AND THEY ALL SAY THEY DO NOT HAVE ANY PARTS AVAILABLE AND NO FIX IS IN SITE. SO, WHAT DOES THIS MEAN AND HOW DO I GET MY CAR FIXED? I JUST RECEIVED ANOTHER RECALL ON THIS SAME PROBLEM.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE PASSENGER SIDE TIRE FAILED AND THE VALVE STEM FRACTURED INSIDE THE RIM. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE PRESSURE MONITORING SYSTEM WAS RUSTED OUT AND NEEDED TO BE REPLACED. AFTER FURTHER EXAMINATION, IT WAS DETERMINED THAT THE REAR PASSENGER SIDE TIRE PRESSURE MONITORING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/15/16*LJ THE CONSUMER STATED THE VEHICLE WAS FIXED. UPDATED 03/30/16.*JB

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHEN WE BOUGHT THE VEHICLE (AT AROUND 80K MILES) WE NOTICED THAT YOU COULD SMELL COOLANT AT TIMES, BUT WERE TOLD IT WAS NOTHING. WHEN WE TOOK IT IN FOR SERVICE WE WERE TOLD THAT IT WAS 2 QUARTS LOW ON OIL. I ASKED THE SHOP THAT DID THE FIRST OIL CHANGE, THINKING MAYBE THEY DIDN'T DO A PROPER JOB- HE MENTIONED THAT THIS WAS A COMMON ISSUE WITH THIS YEAR OF TOWN & COUNTRY. I TOOK IT IN FOR A RECALL- A GOOD FRIEND WANTED TO PERFORM AN OIL CONSUMPTION TEST. COME TO FIND OUT, IT WAS BURNING OIL AT A RAPID RATE. IF I HADN'T BEEN AWARE & CHECKING THE OIL ON ALMOST A DAILY BASIS, IT COULD HAVE RUN OUT & THE ENGINE SEIZED. THE BURNING OIL CAUSES ISSUES WITH THE RINGS AS WELL.

I HAVE RECEIVED TWO RECALL LETTERS OVER THE PAST YEAR RELATING TO THE THE SAFETY RECALL OF THE "WIRELESS IGNITION NODE" (WIN) THAT MAY HAVE UNINTENTIONAL MOVEMENT OF THE "FREQUENCY OPERATED BUTTON IGNITION KEY" (FOBIK) FROM THE "ON" TO THE "ACCESSORY" POSITION WHILE DRIVING. IT WAS NOTED THAT THIS COULD CAUSE UNINTENTIONAL ENGINE SHUT OFF AND INCREASE THE RISK OF A CRASH. I HAVE CALLED MY CHRYSLER DEALERSHIP (KINGS CHRYSLER JEEP IN CINCINNATI OHIO) TO TRY AND GET THIS FIXED 4 TIMES (6/16/2015, 7/1/2015, 10/2/2015, AND 1/16/2016) OVER THE LAST SEVERAL MONTHS. EACH TIME I CALL, I'M TOLD THAT "THEY ARE RESTRICTED ON PARTS AND TO CALL THEM BACK IN A COUPLE WEEKS". THE ASSOCIATE IN THE PARTS DEPARTMENT ALSO TOLD ME THAT CHRYSLER HAS BEEN EXTREMELY SLOW IN PROVIDING PARTS RELATING TO THIS RECALL AND THAT THEY HAVE TO DEAL WITH CALLS LIKE MINE ALL THE TIME. I'M NOT SURE HOW TO GET THIS FIXED AND EVEN IF MY NOTIFICATION TO YOUR ASSOCIATION THROUGH THIS COMPLAINT WILL EVEN WORK BECAUSE IT APPEARS THAT FIAT/CHRYSLER HAS BEEN SLOW ON MULTIPLE RECALLS. PLEASE HELP IF YOU CAN AND LET ME KNOW HOW THIS CAN BE ADDRESSED IN THE NEAR FUTURE (I DON'T WANT TO KEEP DRIVING AN UNSAFE VEHICLE)!

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.