2010 CHRYSLER TOWN AND COUNTRY Complaints

VEHICLE STOPPED RUNNING WHILE DRIVING ON STREET. THIS HAS HAPPENED 4 TIMES IN THE LAST YEAR.

VEHICLE STARTED FINE, WAS DRIVEN FOR 25 MINUTES. SAT FOR ABOUT 20 MINUTES THEN WOULD NOT CRANK WHEN TRYING TO START. EVERYTHING HAD POWER, NO DIMMING OF LIGHTS WHEN TURNING KEY IN IGNITION. THE STARTER SIMPLY MADE NO SOUND/ATTEMPT AT ALL. THESE SYMPTOMS ARE CONSISTENT WITH L25 RECALL IN OTHER 2010 CHRYSLER TOWN AND COUNTRIES.

ENGINE SHUTS OFF WHILE DRIVING IN MOTION, NUMEROUS TIME OVER THE YEARS IT'S HAPPENED WHILE DRIVING ON THE STREETS AND ON HIGHWAY.

COMING TO A STOP OR SLOWING DOWN OR EVEN CRUISING AT EVEN 40 MPH, THE RPM'S WILL DROP TO ZERO WITHOUT WARNING AND THE ENGINE WILL SHUT OFF. SOMETIME THIS WILL BE PRECEDED BY A JERKING MOTION IN THE CAR. IF WE PUT THE CAR IN NEUTRAL WE CAN IMMEDIATELY RESTART THE ENGINE. THIS IS DANGEROUS AS WE LOSE POWER STEERING AND BRAKES WHEN THIS HAPPENS AND IF WE ARE IN THE MIDDLE OF A TURN IT IS VERY DIFFICULT TO COMPLETE THE TURN AND WE ARE EXPOSED TO ONCOMING TRAFFIC. WE HAVE NEVER YET HAD THESE IGNITION PROBLEMS OCCUR ON THE HIGHWAY. ALSO, OUR IGNITION KEY FOB HAS MANY TIMES MYSTERIOUSLY TURNED OUR CAR ON OR OFF, HAS CAUSED THE ALARM TO COME ON, HAS LOCKED AND UNLOCKED OUR CAR, AND HAS EVEN OPENED OUR WINDOWS PART WAY WHEN WE ARE APPROACHING OUR VAN. THESE THINGS HAVE BEEN OCCURRING FOR ABOUT 4 YEARS. WE HAVE HAD A CHRYSLER DEALER SERVICE DEPT. AND ANOTHER REPUTABLE MECHANIC BOTH UNSUCCESSFUL AT FINDING THE CAUSE OF THESE PROBLEMS.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WHILE DRIVING IN TRAFFIC, THE CONTACT RELEASED THE BRAKE PEDAL AND DEPRESSED THE ACCELERATOR PEDAL TWICE, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE STALLED AND BEGAN TO ROLL. THE CONTACT SHIFTED INTO NEUTRAL AND, WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS AN UNKNOWN RECALL FOR THE YEAR, MAKE, AND MODEL VEHICLE; HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHEN THE KEY WAS INSERTED IN THE IGNITION SWITCH, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE AND THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CHANGED THE BATTERY AND HAD TO HIT THE STARTER WITH A HAMMER. THE VEHICLE WAS TOWED TO GWINNETT CHRYSLER DODGE JEEP RAM (5054 GA-78, STONE MOUNTAIN, GA 30087, (404) 492-6831) ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE STARTER, IGNITION, TWO KEYS, WIRING, AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 103,450.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES, BUT RESTARTED EACH TIME AFTER A FEW SECONDS. THE VEHICLE WAS TAKEN TO BOB FRENSLEY CHRYSLER JEEP DODGE RAM FIAT (615-859-0000, LOCATED AT 2210 GALLATIN PIKE N, MADISON, TN 37115), BUT THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

THIS VEHICLE SIMPLY SHUTS OFF WHILE DRIVING WHICH DISABLES POWER STEERING AND POWER BRAKES MAKING IT EXTREMELY DANGERS. I'VE READ HUNDREDS OF ACCOUNTS OF THIS HAPPENING TO OTHER PEOPLE ALSO. ALL RECALLS HAVE BEEN HANDLED BY MY DEALERSHIP. I WAS DRIVING ABOUT 30 MPH AND THE VEHICLE SHUT OFF. I SIMPLY COASTED TO A STOP (NO TRAFFIC THANK GOODNESS) AND PUT THE VEHICLE IN PARK, CLICKED THE KEY TO THE OFF POSITION, WAITING 15 SECONDS, STARTED VEHICLE AGAIN AND DROVE AWAY. IT HAS HAPPENED 3 TIMES NOW.

WHILE DRIVING THE VEHICLE THE VAN SHUTS DOWN. NO WARNING OR SIGNAL. JUST SHUT OFF. THEN RESTARTS AFTER TURNING THE KEY.

VEHICLE HAS BEEN LOSING POWER SUDDENLY, WITHOUT WARNING FOR SEVERAL MONTHS. THE ISSUE OCCURS AT VARIOUS SPEEDS, ROAD CONDITIONS, AFTER VARIOUS RUNNING TIMES. WHEN POWER IS LOST THE LIGHTS FAIL TO OPERATE, THE ENGINE COMPLETELY STOPS, SIGNALS DONT WORK, STEERING IS MINIMAL. WE HAVE ALMOST BEEN IN SEVERAL ACCIDENTS. THE DEALERSHIP IT WAS TAKEN TO ONLY PROVIDED A FAILING EGR VALVE AS A DIAGNOSIS WITH AN ESTIMATE OF OVER $700. HOWEVER, RESEARCH DID NOT INDICATE THAT WOULD RESOLVE THE SUDDEN SHUT-OFF. I TOOK IT TO A PRIVATE GARAGE AFTER NOTICING THE ENGINE TENDED TO SHUT DOWN WHEN THE KEYS SEEMS TO BE TOUCHED. I WAS ABLE TO REPLICATE THE ISSUE REINFORCING MY ASSUMPTION. THE SHOP REPLACED THE IGNITION MODULE (AS HAS BEEN RECALLED WITH OTHER TOWN AND COUNTRY VEHICLES) AND I HAVE NOT HAD A SINGLE ISSUE. THE FAILING IGNITION MODULE HAS BEEN AN ISSUE IN THOUSANDS OF VEHICLE AND THIS SHOULD BE INCLUDED.