2008 CHRYSLER TOWN AND COUNTRY Complaints

I HAVE A 2008 CHRYSLER TOWN AND COUNTRY. MY VIN NUMBER IS [XXX]. I HAD THE RECALL (R03 / NHTSA 14V-373) DONE TO MY VEHICLE THAT WHEN DRIVING THE VEHICLE JUST TURNS OFF AND STEERING LOCKS. SO I TOOK MY VEHICLE IN FOR REPAIR OF THIS RECALL HOWEVER, IT STILL DOES THE SAME THING. WHENEVER DRIVING IT TURNS OFF AND LOCKS WHEEL WHICH IN SEVERAL INSTANCES ME AND MY FAMILY COULD HAVE BEEN INVOLVED IN AN ACCIDENT. I ALSO LET A FRIEND BORROW THE VEHICLE AND IT DID THE SAME THING TO HIM. NOW I TOOK IT BACK TO THE DEALERSHIP WHICH IS JEEP CHRYSLER LOCATED AT 55 W I 240 SERVICE RD, OKLAHOMA CITY, OK 73139. THEY STATED THE CODES DID NOT SHOW A MODULE REPAIR AND THEY COULD NOT REPLICATE THE PROBLEM. HOWEVER, THIS IS THE SAME ISSUE AS BEFORE. THEY SUPPOSEDLY REPLACED THE MODULE AND THE KEY FOBS BEFORE DURING THE RECALL REPAIR. THEY WANTED ME TO PAY AND AUTHORIZE A TWO HOUR DIAGNOSTIC FOR A PROBLEM THAT SHOULD HAVE ALREADY BEEN REPAIRED. THIS HAS BEEN AN ONGOING PROBLEM WITH THIS VEHICLE SINCE I PURCHASED IT. HOWEVER, WHEN I FIRST WENT IN 2011 AND ADDRESSED THE ISSUE WITH JEEP CHRYSLER ORGANIZATION. THEY STATED THEY COULD NOT DUPLICATE THE PROBLEM. HOWEVER, YEARS LATER NOW THAT A RECALL FOR THE SAME ISSUE THAT WAS REPORTED BY ME PREVIOUSLY , THEY TRIED FIXING IT. ATTACHED IS THE RECALL FOR THIS PROBLEM. EVEN AFTER THEY ALLEGEDLY REPAIRED THIS PROBLEM, IT STILL DOES THE SAME THING AS BEFORE TURNS OFF, SO THE PROBLEM WAS NOT FIXED CORRECTLY. NOW THEY ARE WANTING ME TO PAY FOR FURTHER TESTING OF MY VEHICLE BEFORE THEY WILL REPAIR THE ISSUE. IT IS A TRUE SAFETY HAZARD AND COULD LEAD TO SERIOUS INJURY. I ALSO HAVE WITNESSES WHO HAVE NOTICED THIS PROBLEM THAT THEY CLAIM THEY CAN'T DUPLICATE AT THE SHOP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. ON SEVERAL OCCASIONS, THE VEHICLE BECAME DIFFICULT TO START. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE REPAIR FAILED TO REMEDY THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 31,444.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART FOR THE REPAIR WAS ON BACK ORDER FOR AN EXTENDED PERIOD OF TIME. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN OVER TO START THE VEHICLE. AT TIMES, THE VEHICLE WAS UNABLE TO START. THE DEALER WAS UNABLE TO PROVIDE THE PART FOR LONGER THAN TWO YEARS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE REPAIR WAIT WAS EXCESSIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2008 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR IGNITION SWITCH RECALL. *SMD

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION CONNECT.

WHEN ON THE ROAD IN WARMER WEATHER EVERYTHING IS FINE AND THEN ALL ELECTRICAL COMPONENTS STOP WORKING WINDOWS, AIR CONDITIONER, SPEED CONTROL, RADIO, NOT SURE WHAT ELSE. ALL IDIOT LIGHTS COME ON, WIPERS COME ON AND WONT STOP UNTIL KEY IS IN OFF POSITION OR IF YOU KEEP DRIVING IT WILL EVENTUALITY COME TO NORMAL BUT UNTIL IT DOES, NO WINDOWS, NO AC MAKES IT A HAZARD IN TRAFFIC AT TEMPS AROUND 100 DEGREES. MAKES ONE WONDER WHAT WILL HAPPEN NEXT BECAUSE IT GETS REAL HOT IN THE CAR REAL FAST AND IT WORKS ON YOUR MIND. WHEN THE WEATHER IS COOL IT HARDLY EVER HAPPENS BUT WHEN IT DOES OCCUR ITS FOR A SHORTER TIME. HEADLITES SAY ON BUT I'M NOT SURE ABOUT THE BRAKE LITES AND TURN SIGNALS.

TL* THE CONTACT OWNED A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE HAD A STRONG HESITATION. THE CHECK ENGINE WARNING LIGHT RANDOMLY ILLUMINATED AND THE VEHICLE STALLED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC TWICE WHO REPLACED THE EGR VALVE AND VACUUM LINE. THE DEALER ALSO COMPLETED A MANUFACTURER RECALL REPAIR FOR THE IGNITION SWITCH; HOWEVER, THE VEHICLE CONTINUED TO HESITATE. WHILE DRIVING LESS THAN 15 MPH, THE VEHICLE INDEPENDENTLY SURGED FORWARD AT A HIGH RATE OF SPEED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED A WHIPLASH. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.