2008 CHRYSLER TOWN AND COUNTRY Complaints

VEHICLE SHUTS OFF RANDOMLY WHILE IN MOTION ON CITY STREETS GOING BETWEEN 10 - 30 MPH. THE RECALL (R03) FOR THIS PROBLEM HAS BEEN DONE AND THE SHUT-OFFS STILL HAPPEN. UNKNOWN FAULT OR PROBLEM. SEVERAL DIAGNOSTICS DONE OVER THE PAST 2 YEARS, ALL TO NO AVAIL. ENGINE TUNE UP WITH PLUGS PERFORMED. MAP SENSOR REPLACED. NO ERROR CODES. HELP US!!!

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/03/16*LJ

VEHICLE SHUTS OFF WHILE IN MOTION ON CITY STREETS GOING BETWEEN 20 - 30 MPH. THE RECALL (R03) FOR THIS PROBLEM HAS BEEN DONE AND THE SHUT-OFFS STILL HAPPEN. UNKNOWN FAULT OR PROBLEM. SEVERAL DIAGNOSTICS DONE OVER THE PAST 4 YEARS, ALL TO NO AVAIL. HELP US!!!

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I AM THE OPERATIONS MANAGER FOR A LIVERY SERVICE ON CAPE COD THAT USES DODGE AND CHRYSLER MINIVANS FOR PUBLIC TRANSPORTATION SERVICE. I'VE BEEN TRYING TO GET THE PARTS FOR THE IGNITION SWITCH RECALL SINCE JUNE 2015, AND MY LOCAL DEALER KEEPS TELLING ME THE PARTS ARE NOT AVAILABLE. FCA KEEPS SENDING ME NOTICES, AND I FIND IT DISGUSTING THAT ANYONE SHOULD WAIT OVER NINE MONTHS FOR THE PARTS FOR THIS VITAL RECALL. FCA SHOULD BE ASHAMED OF THEMSELVES FOR NOT MAKING THESE PARTS AVAILABLE IN A TIMELY MANNER.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

UPON PURCHASE OF THE VEHICLE (FEB 2015), WE RECEIVED A SAFETY RECALL NOTICE ON THE IGNITION SWITCH (R03/NHTSA 14V-373). WENT TO DEALERSHIP (DICK MEYERS CHRYSLER/DODGE IN HARRISONBURG VA) IN MAY 2015 AND WAS TOLD THAT WE WERE "ON A LIST" AND WOULD BE NOTIFIED. NEVER HEARD FROM THEM. DID A FOLLOW UP ON JAN 28, 2016 AND WAS TOLD THE SAME THING - "ON A LIST" DUE TO BACKORDERED PARTS. THIS DELAY SEEMS RIDICULOUS AND OBVIOUS TO US THAT CHRYSLER DOESN'T WANT TO SWALLOW THE COST AND HOPING PEOPLE WILL JUST GIVE UP.

THE INCIDENTS BELOW ARE RELATED TO THE TIPM. 11-22-13, 80000 MILES, I HAVE VIDEO. (I'M GUESSING ON MILEAGE.) IN MY GARAGE. I HIT MY UNLOCK BUTTON ON MY FOB. I DO NOT HAVE A STARTER, BUT MY VAN BEGAN RUNNING, THE LIGHTS,WIPERS & HORN CAME ON, THE DOORS LOCKED. I MANUALLY UNLOCKED THE DOOR. ENTERING THE VEHICLE, I TRIED TO TURN ON/OFF THE VAN, WIPERS & LIGHTS TO NO AVAIL. AFTER 1/2 HOUR, IT STOPPED. I STARTED THE CAR. IT WAS WORKING. 3-17-15, 100000 MILES (I'M GUESSING ON MILEAGE.) IN THE PARKING LOT, I TRIED TO START MY VAN. NO RESPONSE. FIGURED MY BATTERY DIED. AS SOON AS WE STARTED A JUMP, VAN'S HORN STARTED BLARING, WIPERS, LIGHTS & MOTOR BEGAN. COULD NOT TURN ANYTHING ON/OFF WITH MY KEY. WE REMOVED/REPLACED A FUSE, WHICH STOPPED THE HORN, WIPERS, ETC. I DROVE HOME. 1-28-16, 122487 MILES I LEFT WORK, HIT MY FOB'S UNLOCK BUTTON, THE WIPERS STARTED GOING, ETC. (THE HORN'S HAD BURNED OUT FROM A PREVIOUS INCIDENT). I DROVE 4 MILES. THE VAN STALLED DANGEROUSLY IN TRAFFIC. I WAS ABLE TO PULL OVER. AFTER 5 MINS, THE WIPERS STOPPED. I DROVE IT HOME. THE ENGINE LIGHT CAME ON. I MADE IT HOME. NEXT MORNING, WHILE DRIVING, THE WASHER FLUID STARTED SHOOTING! I BARELY GOT THE VAN PULLED OVER BEFORE IT STALLED. I COULDN'T STOP THE WIPERS. IT STARTED AGAIN.I DROVE TO ABOUT 2 MILES FROM THE DEALERSHIP BEFORE IT DIED - THE WIPERS WERE STILL GOING. MY TOW BILL WAS $77. WHEN I TELL SERVICE THE SYMPTOMS, SHE SAID, "DO YOU HAVE A TOWN AND COUNTRY?" I HAD THE IGNITION MODULE (RECALL) REPLACED.I WENT HOME. 2-3-16, 122600 MILES DRIVING TO WORK. WIPERS BEGIN, WIPER FLUID SHOOTING OUT AGAIN! 5 DAYS PRIOR, THEY SAID IT WAS A RECALL FOR THE IGNITION MODULE. TODAY, IT HAS NOTHING TO DO WITH THE IGNITION MODULE REPLACEMENT. I MUST PAY $966 TO GET A NEW TIPM IF I WANT TO BE SAFE. IT IS NOT COVERED UNDER RECALL OR WARRANTY. I CALLED CHRYSLER CUSTOMER SERVICE.THEY SAID THE SAME. *TR THE CONSUMER NO LONGER OWNS THE VEHICLE. THE CONUMER REQUESTED A REIMBURSEMENT FOR AN ISSUE THAT BECAME A RECALL AND A TOW. *JS