2009 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE CONTACT RECEIVED TWO NOTIFICATIONS ON A MANUFACTURER'S RECALL RELATED TO THE WIN MODULE, HOWEVER, THE PARTS TO REPAIR THE VEHICLE UNDER THE RECALL WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/03/15*LJ UPDATED 12/8/2015 *JS

THE VEHICLE DASH LIGHTS AND GAUGES WILL ALL FLASH AND START BEEPING WHILE THE WIPERS CONTINUOUSLY GO ON AND OFF WITH NO CONTROL. THIS ONLY HAPPENED WHILE VEHICLE WAS IN PARK AND EITHER THE DRIVER SIDE DOOR WAS OPEN BUT RECENTLY STARTED DOING THIS WHILE DRIVING. WE TOOK THE VAN IN TO THE DEALERSHIP ON 6/27 FOR THE IGNITION SWITCH RECALL AND NOW THE VEHICLE CONSTANTLY DOES THIS WHILE DRIVING. THE DEALER WAS NOT ABLE TO COMPLETE TROUBLESHOOTING DUE TO TIME RESTRICTIONS. I HAVE SEEN MANY PEOPLE ONLINE COMPLAINING OF THIS SAME ISSUE AND SOME SAYING THEIR VEHICLE WILL EVEN SHUT OFF FROM TIME TO TIME WHILE DRIVING AND I AM WONDERING WHY IS THIS NOT BEING RECALLED?

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

I FINALLY RECEIVED THE SECOND NOTICE FOR THE SAFETY RECALL OF MY VEHICLE REQUESTING ME TO MAKE AN APPOINTMENT TO REPLACE THE WIN MODULE AND FOBIK'S ALMOST A YEAR AFTER I RECEIVED THE FIRST NOTICE. THE MAINTENANCE CLERK HELD ME ON THE PHONE TO VERIFY THEY HAD THE PARTS IN STOCK, WHICH AT THE TIME THEY HAD 2 AVAILABLE. I MADE THE APPOINTMENT FOR 3 WEEKS AFTER I SPOKE TO THEM TO COINCIDE WITH MY VACATION TIME. I RECEIVED A CALL THE DAY BEFORE THE APPOINTMENT TO CONFIRM. I GET TO CUETER CHRYSLER THE DAY OF THE APPOINTMENT, JUNE 24TH, 2015, AND THEY DO NOT HAVE THE PARTS AVAILABLE FOR MY CAR. THE PARTS ARE ORDERED, BUT NO ETA AVAILABLE. HOW IS THIS POSSIBLE? THIS IS A BIG INCONVENIENCE. SHOULD THEY HAVE HELD THE PARTS AVAILABLE FOR MY APPOINTMENT? ARE THE CLERKS KNOWLEDGEABLE ABOUT PARTS SPECIFIC TO EACH VEHICLE? HOW CAN THIS BE AVOIDED?

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 40 MPH, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY, THE DRIVER SEAT INDEPENDENTLY CHANGED POSITION, THE RADIO FAILED TO FUNCTION, AND BOTH REAR DOORS FAILED TO OPEN AUTOMATICALLY. ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT LOW SPEEDS, THE KEY RELEASED FROM THE IGNITION SWITCH AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS INFORMED ON THREE SEPARATE OCCASIONS THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.